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Tamoy O. Barclay

*** ********** ***

Brooklyn, NY 11206

203-***-****(C)

************@*******.***

EDUCATION

Johnson & Wales University, Providence, RI

Bachelor of Science, Hospitality Management - 2007

Johnson & Wales University, Providence, RI

Associate of Science, Travel-Tourism Management - 2005

J.M. Wright Technical School, Stamford, CT

Certification in Culinary Arts - 2002

EXPERIENCE

May 2008 – Securitas, Inc., Stamford, CT

Present Security Personnel

 Observes and reports activities and incidents at assigned client sites;

 Preserves order and enforce regulations and directives for the site pertaining to personnel, visitors, and premises;

 Prepares relevant logs and reports, as required;

 Patrols assigned site on foot; perform checks for unsafe conditions, hazards, unlocked doors, & maintain extensive security;

 Trained new employees to ensure proper standard and procedures;

 Possess complete knowledge of the Casi-Russo Alarm/Monitoring system.

February 2007 – Pitney Bowes, Inc, Shelton, CT

Present Multi Sales-Supply Operations Department

 Ensures customer awareness on the opportunities to upgrade and cross-sell new products;

 Evaluates customers needs in order to create additional sales opportunities between product lines;

 Build and maintain strong relationships with our internal and external customer base;

 Provides feedback to management on the progress of customer assistance associates;

 Exceed all top targets to increase overall company revenue and profit.

2006-2007 – American Cruise Line, Guilford, CT

Assistant Hotel Manager

 Trained and supervised approximately 10 crew members on proper concierge services;

 Assisted guests with information such as local attractions, restaurants, and shopping areas;

 Ensured rooms are thoroughly inspected and ready for accommodation;

 Responsible for personnel, accounting and office administration, marketing and sales, purchasing, security, maintenance, and recreational facilities.

2006 – Mr. Tux, Providence, Rhode Island

Sales Associate

 Measured customer for tuxedos and notify customers upon arrival of their order;

 Dealt with customers comments and concerns to generate return customers;

 Open/close store in absence of the Store Manger; Managed daily cash and inventory;

 Performed various administrative duties and maintained a high level of customer service.

2004-2006 – Payless Shoe Store, Providence, RI

Customer Service/Key Holder

 Managed and delegate store operations in the absence of Store Manager;

 Ensure the timely processing of sales receipts, price changes, damages, and errors;

 Assisted customers with purchases and general inquiries.

2002- 2004 – Atria Stratford Senior Citizen Home, Stratford, CT

Team Leader/Server

 Assisted management with intensive training of dining-room wait staff;

 Supervised and managed wait staff during hectic business hours;

 Cleaned and sanitized kitchen equipment to maintain safety standards;

 Ensured proper adherence to State laws and regulations.

ACTIVITIES, ASSOCIATIONS & CERTIFICATIONS

American Heart Association Certified First Aid – 2008

National Society of Minority in Hospitality Member - 2002-2007

Dorm Resident Assistant, Johnson & Wales University - 2002-2005

SABRE Certificate - 2004

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