Sales Manager
Resume:
Kenneth Gallosky
Buckeye, AZ. 85326
Objective
To secure a position with a well-established organization where I can maximize my management skills, quality assurance & educational background.
Work Experience
ATI, Glendale, AZ. 6/2010 – Present
HVAC Instructor - Maintained two 20-30 student classes, teaching a variety of HVAC concepts, including HVAC concepts and theory, electrical, and diagnostic troubleshooting.
E & K Heating and Air Conditioning, Norfolk, CT. 1/1985 – 5/2010 Business Closed
Operations/Service Manager - 1/1993 – 6/2010
Provides knowledge and consultation in the form of developing HVAC system related solutions for the customer's problems, including financial and performance-based considerations. Identifies potential opportunities with existing and new customers.
Converts leads into opportunities by assigning the appropriate sales process, identifying the required sales team members, making assignments, and communicating the next steps in the process. Estimated all projects by analyzing and integrating equipment, controls, subcontractors, and services for each project Proficient in operation knowledge to successfully solve technical problems, control costs, eliminate inefficiencies, formulate action steps by project, delegate effectively, train and motivate staff of ten. Results driven – customer focused. Outstanding technical background and leadership skills.
Lead HVAC Technician – 1/1989 – 1/1993 Supported the HVAC Service Manager in the preventative, corrective, and general maintenance of all service repair and installations including new construction. Responsible for performing preventative maintenance in accordance with the Managers schedule, assisting other Maintenance Technicians with diagnosing repairs to electrical, plumbing, and HVAC systems. Analyzed the operation of various systems, determined the cause of problems/malfunctions and took corrective action as required. Responsible for ensuring technicians knowledge in using all hand tools, power tools and test instruments to maintain, troubleshoot and repair & install various types of HVAC equipment. Successfully informed customers regarding the status of their service and installation request in a timely and accurate manner. Successfully followed all processes to support client satisfaction. Strong leadership skills.
HVAC Field Technician - 1/1985 – 1/ 1989
Responsible for the installation and repair service of heating and air conditioning equipment. Successfully worked alone troubleshooting & repairing HVAC systems equipment, heat exchangers, hot water systems, air conditioning equipment, boilers, hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment. Recorded readings as necessary to ensure proper operation of equipment and made adjustments where necessary to assure proper operation of equipment. Proficiency with and ability to perform all facets of residential & light commercial HVAC service & Installations & sheet metal fabrication.
Education
Kaynor Technical Institute, Waterbury, Connecticut
1/1985 – 1/1989 - HVAC Unlimited Contractor S-1
EPA Universal
Hartford State Technical Institute, Hartford, Connecticut
1/1983 – 1/1985 - Applied Electrical Technology Associate's Degree
Ferris University – 1992
EPA Universal
Mechanical System Experience
I have over 25 years’ experience in designing, estimating, selling & servicing commercial / residential heating & air conditioning systems. I have installed the following Mechanical Systems in schools, factories, government buildings, libraries, nursing facilities, town halls, office buildings, restaurants & hotels and residential homes.
25 years - Boilers – Sectional, Fire Tube, Water Tube, Steam & Hot Water. Multi – Zone, Baseboard Systems, Fan Coil Systems, Radiant Systems, Domestic Hot Water Systems (indirect & direct), Gas and Oil Fired.
I have exceptional ability estimating these systems as well as a superior technical background, designing, diagnosing & analyzing the operation of these various systems. Proficient in operation knowledge to successfully solve technical problems, control costs, and eliminate inefficiencies. I have superior communication, technical knowledge to successfully explain the operation of these said systems to not only customers but colleagues as well.
Chillers, recip, centrifs, & absorbers
I have approximately 5 years’ experience servicing and replacing fan coil units, cooling towers, pumps, piping and controls. I sub contracted out the refrigeration units.
Controls, pneumatic & DDC
I have serviced & repaired pneumatic systems which have since been replaced with electrical / electronic operating systems. I have exceptional knowledge with zone control systems, programmable thermostats, dampers, valves, & variable air volume systems. I have installed & designed computer interfaced Honeywell HVAC control systems.
Program, commission & graphics
In numerous facilities I have personally worked with IT departments whereas we successfully stored data necessary to operate their HVAC system. My calculations for the HVAC system were programmed into the company’s database.
Packaged equipment / rooftop units
I have superior knowledge in selling, calculating, estimating, designing, installing and servicing new installations, retro – fit and replacements of packaged equipment / rooftop units. I have installed and designed numerous said systems using gas fired with air conditioning & heat pump with auxiliary heat. I also have extensive knowledge and experience in gas piping design, sizing and installation of these systems.
Heat Pumps
I have outstanding, superior knowledge in heat pumps to include dual fuel systems. I have sold, designed, calculated, estimated, installed & serviced packaged and split systems. These were installed in apartment complexes, office buildings, retail stores, restaurants to include commercial buildings.
Steam Generators
I have serviced and repaired steam generated fan coil heating systems for commercial buildings.
Electrical / plumbing service
I have extensive, superior knowledge in electrical & plumbing services. I have knowledge and superior understanding of generation, transmission, transformed and applied power of single phase and three phase power. I have installed complete electrical systems from the service entrance to outlets and switches. I have superior understanding and experience in wiring circuits to HVAC equipment. I have extensive knowledge in wiring low and high voltage. I have widespread knowledge in wiring low voltage circuits to include zone control panels, dampers, valves & thermostats. I also have extensive, superior knowledge with old electro mechanical controls as well as high efficiency control circuits. My plumbing experience is also extensive and proficient. I have sized, designed and installed piping for numerous hot water, fan coil, split systems, gas piping systems, domestic hot water systems & drain and waste systems.
Piping & Sheet Metal experience
I have extensive, proficient experience in both piping and sheet metal. I have operated and managed a sheet metal department including duct system designing, sizing and fabrication. I fabricated and installed the entire HVAC system to include plenums, transitions, offsets, elbows and trunk lines.
Load Calculations
I have extensive, superior knowledge in performing heat gain / loss load calculations, using the software program by HVAC computer systems, LTD. I used these load calculations in designing all of our HVAC systems.
Managed service technicians
I have extensive knowledge in hiring and training personnel. I have trained and motivated a staff of ten HVAC technicians providing them with complete technical support. I educate these technicians on a periodic basis whereas I applied my knowledge in customer service, new equipment and technology to include high efficiency energy saving solutions. I directed these technicians for installations, servicing, repair and retrofits resulting in a superior HVAC Service Department.
Sales People
I was responsible for leading and guiding a team of two salespeople. As an Operations Service Manager I was responsible for assigning sales territories, setting quotas, mentoring the members of my sales team, assigning sales training, building a sales plan, whereas we targeted new business, motivating, hiring and firing.
Managing P & L / financial reporting
Focused on achieving goals from sales personnel. Targets were set and then carried out. I continually engaging in new business, focused on innovation, new revenue opportunities & energy saving solutions which brought growth to our company. I was responsible for purchasing and comparing cost for goods through different suppliers and maintained invoices and job cost spreadsheets prior to forwarding paperwork to our accountant.
Performance contracting, energy improvements & savings justified retrofits
Manufacturer representatives would speak to me periodically to discuss & evaluate energy-saving opportunities, which were implemented. We updated or replaced equipment that was outdated and inefficient with newer, more efficient technologies. Our customers had higher-quality systems, fewer breakdowns and reduced maintenance.
Retro Commissioning
Retro-commissioning was implemented through our manufacturers and suppliers. They helped us to identify low-cost operational and maintenance improvements for existing buildings and construction. We focused and presented to our customer’s energy saving equipment and related controls which optimized the HVAC systems performance.
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