Quality Assurance Engineer
Resume:
Michael Roy Green, C.Q.E.
b8kajj@r.postjobfree.com
CAREER OBJECTIVE: To join a progressive organization where I can fully utilize my skills and extensive hands-on experience in Quality Engineering / Management, Lean Six Sigma Process Improvement and Project Management.
EXPERIENCE:
June 2004 - June 2012: Supervisor, Quality Systems Analyst and Flight Safety Officer Specialist
MAGELLAN AEROSPACE CORPORATION, Mississauga, Ontario
Professional Accomplishments - Quality Systems and Process Improvement:
• Reported directly to the Director; Quality and Manufacturing Initiatives in the repair and overhaul of gas turbines engines (e.g. J85 and F404) and manufacturing of components for aerospace and industrial applications - including industrial Power Generation Packages. Key project management team member in the company obtaining AS 9110 certification - only two other Canadian companies were previously certified.
• Led RCCA improvement project resulting in more effective and timely response to customer concerns
• Trained and directed 18 Quality Assurance inspectors and NDT technicians to significantly reduce errors.
• Prepared several Quality Assurance / Policy manuals and procedures for military and civil aviation repair and overhaul contracts based on ISO 9001, AS 9100, AS 9110, ISO14001 and Nadcap standards.
• Chaired Monthly Quality Performance Review meetings and coordinated several systems improvements.
• Quality Planning, Design Review, and key Project Management and SME team member in the company obtaining several international contracts for turbine engine repair / overhaul and associated new parts.
• Led several continual improve projects, including using Lean Six Sigma tools to reduce process variation and non-value added activities in a new process development project for Orenda’s F404 Module work cell. The projects contributed to exceeding the company's annual cost reduction goal of $500K.
Professional Accomplishments - Flight Safety (FS):
• Reported directly to the General Manager / Accountable Executive and directly responsible for the Program Management, development, implementation and receiving approval for the Canadian Forces Flight Safety Program. It included hosting associated external audits. The required tasks included developing the Flight Safety Manual, SOPs, completed internal audits and trained employees. The program included submitting process and systems improvements to address Flight Safety incidents and occurrences based on Canadian Forces Flight Safety Occurrence Management System and it resulted in an improvement to the quality record.
• Project Manager in the implementation of Transport Canada’s Safety Management System and chaired Flight Safety meetings with Senior Management, FS Committee, and employees to improve the Flight Safety program, which included implementing a FS Risk Management System and a "Just Safety Culture".
Dec. 1996 – June 2004: Quality Systems Engineer
MAGELLAN AEROSPACE CORPORATION, Mississauga, Ontario
• Reported to the Director of Quality and during that time I developed and maintained the Maintenance Policy Manual and responsible for the management and implementation of Transport Canada’s Approved Maintenance Organization and European Aviation Safety Agency certification requirements for civil contracts - included training all employees to understand the associated requirements.
• Coordinated Six Sigma continuous improvement projects for operations required to manufacturing, repair, overhaul, and testing of commercial, military and industrial engine assemblies.
• Implemented Cost of Quality Program and completed associated process improvement projects.
• Prepared Quality Assurance procedures and coordinated internal and hosted customer audits (e.g. Ontario Power Generation) for compliance to CSA Can-Z299.1 in the repair and overhaul of industrial engines.
• Performed Quality Systems, Process and Vendor audits based on ISO 9001 Standards.
• Quality Plans, MRB, FAI, Corrective and Preventive Actions, Customer and Supplier Liaison and Audits.
Mar. 1995 - Nov. 1996: Senior Quality Engineer
BTR SEALING SYSTEMS, Oakville, Ontario
• QS-9000 and ISO-9000 Internal Auditing
• Project leader in the implementation of all Quality / Operational procedures based on ISO / QS-9000
for GM, Ford, Chrysler and building construction extruded and injection molded products.
• Directly responsible for Quality Planning, SQA and new product development.
• QA representative for new product development and liaison with customers and suppliers.
• Key Accomplishment: Led a Kaizen injection molding work cell project and reduced the labour (10%), defectives (5%) and increased efficiency by 8%.
Jan. 1994 - Dec. 1994: Quality Assurance Manager
MASLAND INDUSTRIES, Mississauga, Ontario
• Managed the Quality Assurance Department and provided the appropriate support and project management for new product development and production of Ford, Honda and Chrysler moldings.
• ISO / QS-9000 and team leader; coordinated the implementation of all related systems.
• Kaizen Project Leader and completed several projects that resulted in improving quality and efficiency.
• Restructured / rewrote the Quality Assurance manual based on the QS-9000 requirements.
• Directly responsible for Masland’s Supplier Quality Assurance Program.
• Key Accomplishment: Led a Kaizen interior trim assembly work cell project and reduced the labour (15%), work cell area (14%), defectives (6%) and increased efficiency by 10%.
Jan. 1993 - Jan. 1994: Quality Engineer
STANDARD PRODUCTS LTD., Mississauga, Ontario
• Directed the QA activities and performed audits and coordinated MRB and problem resolution support.
• PPAP submission, SPC, advanced quality planning, customer liaison and quality / technical support for Chrysler, Cami and GM PVC extruded and injection molded exterior trim development.
• Coordinated the continuous improvement program by training and involving all disciplines with activities such as Kaizen, DOE, 5S, Poke Yoke, and other continuous improvement programs.
• Key Accomplishment: Kaizen two work cells by reducing the labour (25%), work cell area (33%), material handling defectives (8%) and increased efficiency by 9%.
Jan. 1992 - Dec. 1992: Quality Engineer (Contractor)
GENERAL MOTORS - DIESEL DIVISION, London, Ontario
• Developed and prepared Quality Assurance Provisions / Plans (QAPs) for armored vehicles, based on AQAP-1 (NATO)/Targets for Excellence quality systems and US and Canadian government quality standards
• Technical design review and problem resolution team member and coordinated technical review of QAPs.
• Participated in the Procurement Quality Planning program, new product and supplier development.
• Liaison with our vendors and customers.
May 1989 - Jul. 1991 Assistant Quality Assurance Manager
CO-EX-TEC INDUSTRIES (MAGNA INTERNATIONAL) Concord, Ontario
• Managed QA Dept. (30) and Supervisors (2) in all Quality Assurance, inspection and laboratory activities required to manufacture OEM metal stampings and co-extrusion (metal, pvc or rubber) molding.
• Performed internal and vendor quality audits, liaison with customers and vendors; maintained and revised quality procedures manuals when applicable.
• Assisted in the implementation of the S.P.C. program, which included process capability studies and on going process performance analysis and directly involved in PPAP, problem resolutions and advanced quality planning Process - Flow Charts, PFMEA, Control Plans, Inspection Plans, GR & R.
• Key Accomplishment(s): Assisted in attaining Ford Q1 and Chrysler Pentastar / Quality Excellence awards
EDUCATION:
Mechanical Engineering Technologist Diploma
FANSHAWE COLLEGE, London, Ontario
Quality Assurance Certificate
SHERIDAN COLLEGE, Brampton, Ontario
PROFESSIONAL DEVELOPMENT / TRAINING:
• Lean Six Sigma Black Belt Course / Certification (in-process) - ASQ
• Six Sigma Green Belt Certification - Honeywell
• ISO / TS 16949:2009 - CALISO Consulting
• Basic Flight Safety Course (a.k.a. SMS) - Canadian Forces (CF), Winnipeg
• SAE AS 9100 and AS 9110 Internal Auditing - Magellan Aerospace
• Manufacturing Leadership (Supervision) Certificate Program - Sheridan College
• Canadian Aviation Regulations (CAR) - Dueck Aviation
• ISO14001 - Magellan Aerospace
• Dale Carnegie Course - K. D. Crone & Associates
• Turbine Engine Fundamentals - Centennial College
• Human Factors and Safety Management System Certifications and Conferences
- Various Sources: Transport Canada, FAA, CAA (UK), Boeing and CF
• Non-destructive Tests, S.P.C., CMM and TQM - General Motors - Military Division
• Advanced S.P.C. and Gauge Capability Study - Ford Motor Company
• D.O.E. and Geometric Dimensioning and Tolerance - Magna International
• ISO 9000 - BRI Inc. and Humber College
• QS-9000 Internal Auditing - Durham College
PROFESSIONAL CERTIFICATION(S):
• Certified Quality Engineer (C.Q.E.) - American Society for Quality
REFERENCES: Available upon request
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