Customer Service Data Entry
Resume:
J’Nita Henry
Conway, AR *****
**********@*****.***
Work Experience
Kimberly Clark Conway, AR
Stores Room
January 2012 -
• Inventory
• Help Customers with questions and help locating parts
• Fill customers part orders for their machinery and also rebuild area parts orders
• Return rebuild parts to be placed back on Stores Room shelves
• Execute work orders in SAP Program
• Clean and stock supplies in the parts warehouse work area as needed
• Receive new parts from various sources to be entered into SAP and then labeled to be placed in its correctly area
• Data Entry
• Salary: $12.00hr
United States Postal Services North Little Rock, AR
Casual Clerk
November 2011 – January 2012
• Sort Incoming packages by zip codes into various containers to be distributed to all post offices in Arkansas.
• Scan packages in, to verify delivery (tracking)
• Maintain a clean work area to make sure every package is in its correct location.
• Load incoming mail on to a conveyor belt machine to cut strap off and to be distributed across the plant.
• Salary: $12.00hr
Department of Homeland Security (FEMA) Little Rock, AR
Ordering Specialist
June 2011 – July 2011
• Assisted in Administration and ordering function in support of the Joint Field Office (JFO) with 350 personnel.
• Worked closely with funds control department for the routing and approval of the Purchase Requisitions (FEMA FORM 143).
• Responsible for maintaining the Purchase Requisitions (FEMA FORM 143) Log for the purchases throughout the JFO and Region IV based in Denton TX.
• Assisted with maintaining the FEDEX Liquidation Logs in Microsoft word and excel.
• Received various training classes, such as: Basic and Intermediate excel 2007, Microsoft Outlook 2007, Social Media (FACEBOOK Awareness), Stress Management and Workplace Violence Awareness).
• Salary: $13.00hr
UPS Little Rock, AR
Customer Counter
March 2011 – May 2011(Part-time Helper)
• Prepare Packages for customer pick-up
• Unload packages from dock
• Deliver packages to customers
• Assist Customers if they needed help
• Straighten stock room
• Data Entry – entered data in computer for ship out or to check in
• Salary: $13.00hr
United States Postal Services Conway, AR
City Carrier
April 2009- Oct 2009
• Case Mail to be delivered
• Delivered Mail to Customers
• Handle very important mail (such as registered, certified mail)
• Drove 2-ton truck to pick up mail from businesses and the Universities)
• Salary: $20.94hr
Molex Maumelle, AR
Inspector/Tester
Mar 2005-Dec 2008
• Inventory
• Test, cut, and built power modules
• Compile orders to be filled
• Acting supervisor occasionally
• Used SAP/MAPS to enter data in computer
• Salary: $8.00hr
Greer’s Trucking El Dorado, AR
Accountant/Bookkeeper
Jan 2001-Dec 2002
• Accountant
• Book Keeper
• Data Entry
• Customer Service
• Salary: $10.00hr
Sept 2000-Dec 2000 Fred’s Discount Store El Dorado, AR
• Stocker
• Cashier
• Customer Service
• Salary: $6.50hr
Certificates:
FEMA
Certificates received were:
Online training, Classroom training
Date: June – July 2011
U.S. Postal Service
Certificate of Driving Privileges
Vehicles: Government and Private Owned Vehicles(LHD)
Long Life Vehicles(RHD) (1/2 Ton)
Diesel (up to 2 Ton) (LHD)
Date: September 9, 2009
U.S. Postal Service
Certificate of Completion
City Carrier Academy Course #44502-00
Date: July 30, 2009
Molex
Certificate of Completion
Assembly Training Orientation
Date: January 2007
Molex
Certificate of Completion
Assembly Training Orientation
Date: September 2008
Education
2002-2004 University of Central Arkansas Conway, AR
2001-2002 SouthArk Community College El Dorado, AR
2001 El Dorado High School El Dorado, AR
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