MICHAEL E. GILLIAM
Address: **** ********* **** *******/****** Phone: 440-***-****
Cleveland Heights, OH 44118 Email: b8g5pi@r.postjobfree.com
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ACCOUNTANT
EXPERIENCE SUMMARY
Provide full line of accounting services to include preparation and analysis of account information, P&L administration, payroll, data collection, balance sheet preparation, financial reconciliation, and completing/filing IRS income tax returns. Career background in operational accounting services utilizing theories, practices, methods, and techniques. Review and analyze inventory reports, data integrity, and accounting transactions. Maintain professional and technical knowledge; strong interpersonal and communication skills. Solid customer service skills; detail-oriented and organized. Successful in correcting operational deficiencies and improving processes and operations; identify and maximize staff potential. Possess Bachelor of Science degree, Business Management.
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SKILLS / QUALIFICATIONS
▪ Audit Management ▪ Cash Management ▪ Cost Accounting
▪ Feasibility Analysis ▪ Inventory Maintenance ▪ Job Costing
▪ Customer Service ▪ Staff Training & Motivation ▪ Revenue Generation
▪ P&L Administration ▪ Budgeting & Reporting ▪ General Ledger
▪ Payroll & Benefits ▪ Accounting Software ▪ Regulatory Compliance
▪ IRS Audit Policies & Procedures ▪ State & Federal Tax Preparation Vendor Relationships
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WORK HISTORY
H & R BLOCK, Cleveland, OH Jan. 2009 to Present
13127 Shaker Boulevard, Shaker Heights, OH 44120
Tax Preparer/Tax Associate
Prepare individual and small business income tax returns. Knowledgeable in resident aliens and non-resident aliens, Schedule C, K-1, 1040, 1040a, state and city income tax (MA, NY, KY). Complete approximately 80+ income tax returns, utilizing H&R Block custom software.
▪ Maintain 100% accuracy for all income tax returns.
▪ Strong knowledge of tax laws and guidelines to ensure maximum refund attainment.
▪ Consistently identify and capture higher tax deductions for clients; substantially decrease tax obligations and/or increase refund amounts.
BRIO TUSCAN GRILLE, Lyndhurst, OH Oct. 2003 to May 2008
24325 Cedar Road, Lyndhurst, OH 44124
Manager
Oversaw day-to-day business and financial operations for restaurant generating $6M in annual revenues. Recruited, trained, scheduled, and evaluated 35-40 front-of-house staff. Controlled inventory and operating costs within corporate guidelines. Accountable for all HR documentation, to include data entry of employee information for payroll, processing and verification of weekly payroll data and submission to corporate headquarters. Reconciled daily cash deposits, generated weekly P&L statements, balanced ledger accounts monthly, and reconciled discrepancies. Provided accurate sales forecasting and guest count projections. Ordered and tracked $15-$17K bar/supplies inventory. Established and maintained relationships with 6 beer/wine vendors; negotiated favorable price points and coordinated in-house sales promotions.
MICHAEL E. GILLIAM
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WORK HISTORY (continued)
▪ Substantially increased in-house and take-out wine sales through creative monthly wine promotions.
▪ Developed new menu to feature local wines.
▪ Consistently operated below projected bar costs.
▪ Exceeded guest expectations for food presentation and service.
▪ Trained new managers for future promotions.
▪ Implemented sales contests with staff to increase revenue.
▪ Created and implemented employee recognition programs to improve morale and boost sales.
▪ Conducted corporate training modules to staff at designated intervals.
▪ Decreased wine inventory levels and increased cash flow.
MOUNTAIN JACKS STEAKHOUSE (2 locations) April 1996 to Oct. 2003
6035 Pearl Road, Middleburg Heights, OH 44130 &
1845 Loraine Road, Elyria, OH 44035
General Manager
Managed kitchen, financial, and front-of-house operations; direct report of 35+ staff. Accountable for weekly P&L, budget, sales forecasting, inventory, payroll, daily cash reconciliations, and HR employee issues. Oversaw purchasing responsibilities for bar, supplies, and kitchen equipment. Maintained vendor relationships with 6 beer/wine vendors and 1 liquor vendor. Performed corporate audits and developed corrective action plans to improve processes and operations.
Assigned to turnaround underperforming locations:
▪ Middleburg Heights: improved overall appearance, reduced costs, created consistent corporate atmosphere, and provided management and staff retraining. Grew monthly revenues from $17K to $20K.
▪ Elyria: Increased overall sales 3-4%.
▪ Mentor: Increased overall sales through upselling and expanding client checks.
▪ Consistently ranked One of the Top 5 for add-on sales.
HOLIDAY INN May 1992 to April 1996
6001 Rockside Road, Independence, OH 44131
Assistant Food & Beverage Director
Managed Food and Beverage operations, to include 160-seat restaurant, 180-seat bar, and banquet facilities; $4.2M annual revenues. Recruited, trained, and evaluated staff of 35-40; indirect report of 40+ banquet staff. Accountable for purchasing, labor costs, and inventory management. Oversaw banquet operations for 500+ guests in Grand Ballroom.
▪ Decreased beverage cost by 3%
▪ Reduced payroll by 1%
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FORMAL EDUCATION
CLEVELAND STATE UNIVERSITY, Cleveland, OH
39 credit hours of Accounting course work (CPA eligible; May 2010)
CPA exam (2010)
BOWLING GREEN STATE UNIVERSITY, Bowling Green, OH
Bachelor of Science, Business Management (1984)
CUYAHOGA COMMUNITY COLLEGE, Cleveland, OH (2009-2010)
MICHAEL E. GILLIAM
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CONTINUING EDUCATION
H&R Block tax classes
COMPUTER SKILLS
Word, Excel, Peachtree, Works, and customized tax software
LICENSES / CERTIFICATIONS
H & R Block Licensed Tax Preparer