Customer Service Medical Assistant

TINISHA M. BROWN

**** *. *******

Chicago, IL. 60636 Home: 773-***-****

********@*****.***

Objective

To secure an entry level healthcare position in an esteemed organization where I can provide my knowledge and expertise in areas of nursing and achieving the targets of the growth of the firm.

Skills

Excellent knowledge of the clerical and computer skills like word, excel, outlook, access.

Exceptionally good demonstration skills and communication skills both verbally and written.

Great ability of customer service and interpersonal skills.

Exceptional ability to carry out the instructions verbally, written and diagrammatically.

Reliable and good multi-tasking skills

Education

Citi College Of Allied Health, Chicago, IL. April,2010-December,2010

Diploma Medical Assistant / Certified Nursing Assistant

Certified Phlebotomist #723711

Training in Electrocardiograms

Training in Medical Billing and Coding

CPR Certification

GPA 4.0

Patient Care Technician Certificate

Certified Nursing Assistant

Certified Medical Assistant

Richard J. Daley College, Chicago, IL. January, 2002- August 2004

Attended multiple accounting classes to retrieve a degree in Business.

Gage Park High School, Chicago, IL. September,1999-May, 2003

Diploma

Experience

Pizza Hut, Chicago, IL. October,2001- November, 2009

Manager

Managed a crew of 8-12 employees

Handled cash transactions

Handled credit card transactions

Made daily deposits

Made weekly schedules

Handled all product orders for store

Opened and closed store daily

Made sure every customer was happy

Sisters Of St. Joseph, LaGrange, IL. June, 2001-December 2003

Prep person

Help prepare meals daily

Served the meals

Set up buffet station & dining area

Cleaned buffet station & dining area

Training/Advocate Medical Center- Externship

Data entry

Performed vitals

Performed Venipunctures

Performed Electrocardiograms

Performed Capillaries

Performed Urine Cultures

Performed Urine Dips/ Pregnancy Tests

Gave injections

Patient Education

HIPAA, JCAHO, OSHA knowledge

Used Touch works System

References Available Upon Request

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