Isidro R. Garcia

**** ** ** ** *****, Fl ***** • 786-***-**** / b87w57@r.postjobfree.com

Professional Summary

I am an enthusiastic, highly motivated, positive employee with strong customer service experience, communication skills and hands-on computer proficiency. I have an open mind to new experiences and ideas and I believe in treating people fairly. I am ambitious, hardworking and enjoy giving positive feedback.

Summary of Skills

Cybercrime: Detecting, Discovering and Investigating Intrusions

Policing and Enforcement: Strategies and Procedures in Law Enforcement

Emergency Procedures: Techniques and Principles for Crisis Situations

Security: Security Measures and Risk Management

Licenses: Class D Security License, Class G Security License

Personal Profile

• Superior work ethic: Adapt quickly to new surroundings and work successfully under extreme pressure. Self-motivated and can be relied upon when working independently.

• Excellent communication skills

• Understand the importance of communicating effectively with management and members of a team.

• Accomplished team player: At work or at school, recognized for abilities to work effectively in a team-based environment.

• Smith & Wesson’s “Identikit” Software, SmartDraw Software, AFIS System, National Incident Based Reporting Systems (NIBRS)

• Knowledge in capturing, tracing and gathering data in a variety of cyber-crimes to assist in investigation of suspects who utilize and perpetrate crime using computers and/or the internet.

• Computer Skills: MS Word, Excel, PowerPoint

• Strong data entry skills, type 40+ wpm

Education

ITT Technical Institute, Miami, FL

Associate of Applied Science, Degree in Criminal Justice September 2009

• GPA: 3.6 / 4.0

Experience

06/2006- 05/2009 University of Miami Miami, Fl

Security Officer

- Conduct building perimeter checks

- Generate reports

- Secure scene for police and fire rescue

- Provided backup for other officers

- Control visitor posts and fixed posts

- Investigate complaints, violations, disturbances

- Guard and patrol area on premises

06/2004- 05/2006 Ocean Pacific Financial Group Miami, Fl

Office Administrator

- Answering phones

- Opening new files for clients

- Performing mortgage closings, and several clerical

06/2001-06/2004 Sports Authority Miami, Fl

Sales Associate

- Assisted in opening and closing the store

- Assisting customers with questions and concerns

- Rotated in several departments

- Excellent customer satisfaction feedback

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