Sales Customer Service

Tim Gale

**** *. ****** ****, #**** • Austin, TX 78727 • 714-***-**** • ********@*****.***

Summary of Qualifications

• 5+ years of B2B contact in both inside and outside sales environments.

• Increased territory revenues by communicating with both warm and cold lead channels.

• Prepared sales proposals and finalized contracts for Fortune 1000 companies and subsidiaries.

Notable Achievements

• Closed substantial telecommunication accounts with small, medium, and large-scale businesses based in healthcare, construction, law, transportation, financial services, and insurance sectors.

• Consistently ranked in top 10 percent of company regional sales & quota.

• Fully trained on Salesforce.com CRM, Marketo, MS Outlook, MS Office Suite, and GoToMeeting

Experience

TWC Consulting - Austin, TX

Manufacturer Sales Consultant, 2012

• Conversed and interacted with business owners and key employees and presented in-depth sales proposals in order to acquire substantial new accounts and increase company revenue.

Sandler Partners (Time Warner Cable Business), Orange, CA & Austin, TX

Sales Agent, 2011

• Sold telecommunication services related to phone, internet, and cable products.

• Responsibilities included prospecting, interfacing with warm and cold leads, customer service, and all facets of an outside sales business environment.

Minuteman Parking (Hoag Hospital), Newport Beach, CA

Customer Relations/Transport, 2009 - 2011

• Interacted with key administrative and medical figures in a hospital environment.

• Aided patients at Cancer Center location with guest service and in-depth information.

Laguna Cliffs Marriott Resort and Spa, Dana Point, CA

Guest Services/Concierge, 2007 - 2009

• Regularly interfaced with local businesses and vendors, driving demand for reservations and services.

• Prioritized guest requests and coordinated delivery of hotel amenities.

Knott's Berry Farm Resort Hotel, Buena Park, CA

Concierge/Tour Sales, 2005 - 2007

• Arranged tour packages, transportation and provisions (B2B) for domestic and international guests.

Education

Bachelor's of Arts, Political Science; Cal State Fullerton, Fullerton, CA

• Member of Advertising Club, Young Politics Society, and Business Council

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