Licensed Insurance Agent

Karen P. Grosswirth

*** ** ** ****

Coral Springs, FL 33071

Home: 954-***-****

**********@********.***.***

Objective

To obtain a permanent full-time position in which I can become a valued part of the company.

Work Experience

Allstate - Gerhoff Insurance Group

Deerfield Beach, FL

October, 2008 - Present

Clerical Agent

Processed and serviced new and renewal policies by calling customers to review and change coverages doing rewrites and endorsements as necessary. Did quotes in various Allstate approved companies for new homeowners, flood and condominium policies. Organized and executed marketing mailings, tracked renewals, ordered supplies, filing, faxing, answered phones.

Newman & Cohen Financial Management

Deerfield Beach, FL

July 2008 - September, 2008

Executive Assistant

Participated in life insurance case status meetings, handled set up of new customers, scanned files for paperless filing system, handled distribution of mail, set up UPS shipments, distributed incoming faxes

Firestone Agency of Florida, Inc

Coral Springs, FL

June, 2006- July, 2008

Policy Issuance Processor

Data processed commercial insurance policies for commercial surplus managing agent. Used Windows XP, Docucorp, Internal Omni System and Internet. Completed and printed polices for mailing and filing the first year. Quality Assurance for underwriting and policy issuance the second year. Handled all problems with issuance reviewing applications and policies. Did endorsements as needed. Made sure policies got to agents and carriers in a timely manner doing extensive research as needed.

Self-Employed/Independent Contractor/Mystery Shopper/ 1994 - Present

Broward and Palm Beach Counties, FL

Organized and applied for each assignment individually among 40 different companies. Evaluated customer service in a variety of retail settings as well as in banks and apartment rental properties posing as a customer. Reported results online paying attention to all details of the experience via each company’s websites per guidelines given. Set up merchandising displays in retail settings.

Broward Regional Policy Council

Broward County, FL 1999-2003

Parent Advocate Council Member

Attended meetings to collaborate with other county council members as a representative of parents of children with special needs. Attended events to provide referrals and counsel to fellow parents of children with special needs.

Witzel and Associates

Ft. Lauderdale, Fl 1991-1994

Administrative Assistant

Data Processing employment applications for recruiting firm. Answered phones, filing, copying and faxing.

Broward County Public Schools

Broward County, FL 1988 - 1991

Elementary School Substitute Teacher

Taught grades K-5 in a variety of elementary schools throughout the county. Spent one year as an Interim Substitute in one second grade classroom at Lloyd Estates Elementary School.

Education

2-20 General Lines (Property & Casualty) License P141733- Appointed by American Vehicle Insurance Company (Passed exam on the first try.) 4/12/2008

Mystery Shopper Gold Certification 2005

Mystery Shoppers Providers Association

Parent Advocacy Partners in Policymaking Certification

Florida State Developmental Disabilities Council 2001

B.A.E. Elementary Education, 1988

Florida Atlantic University, Boca Raton, FL

Honors: Dean’s List

Affiliations

Gold Coast Down Syndrome Organization, Mystery Shoppers Providers Association, Sunrise Jewish Center, Mosaic Outdoor Club

References Available Upon Request

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