Sales/ Sales Manager

Eva D. Kraus

** ********* **** #*, ***********, MA 01752

508-***-**** (cell) ● **********@*****.***

Summary

A passionate, motivated & visionary leader in organizations large and small/ Builder of start-up operations/ Inclusive team-oriented decision maker/ Demonstrated ability to create modern, adaptable policies that lead to cost-efficient, highly profitable, growth-oriented organizations/ Proven director that can anticipate market changes & adapt the organizational focus to meet those challenges and continue to provide growth and profitability

Skills

● Management ● Operations ● Sales ● Production ● Lending ● Negotiations

● Leadership ● Relationship building ● Underwriting ● Fast-paced ● Outstanding oral/written skills ● Compensation & Human Resources

Professional Experience

Land Rover/ Jaguar of Sudbury, Massachusetts Jul 2011- present

Sales Consultant

• Provide expert highline automotive sales services to quality driven clients

• Develop long term committed relationships to build repeat sales

• Maximize profitability on each negotiated deal while maintaining the highest levels of customer satisfaction

• Ensure a 3:1 opportunity to sale close ratio is maintained and/ or exceeded

U.S. Dept. of Commerce, Massachusetts Feb 2010- Sep 2010

Regional Manager

• Oversaw operations for 3 U.S. Census Bureau Offices & performed successful troubleshooting in 9 others

• Ensured that all production and quality control goals are achieved

• Recommended operational changes to Executive Management

• Provided technical/ administrative support for recruitment, personnel, payroll, field data collection, automation activities, space/ leasing activities, map/ geography problems and publicity for Executive Management

First Help Financial, LLC, Massachusetts Dec 2007- Oct 2008

Chief Executive Officer

• Recruited to start-up company to initiate automotive finance operations in the Latino community

• Created all policies and procedures surrounding the operation of the company to include compensation plans, credit, sales, funding, collections and customer service policies

• Designed effective budget and accounting procedures

• Led fundraising of $30MM credit line and other acquisition negotiations in capital stressed economic environment

National Auto Finance Company, Massachusetts Oct 2006- Oct 2007

Area Sales Manager

• Area Sales Manager for Eastern Massachusetts and Rhode Island

• Created brand new territory in 6 months generating contracts valued at over $2MM monthly

• Established both prime and non-prime programs in the New England area

• Led positive, profitable incremental growth to the National organization

• Generated positive relationships between dealer base and National organization

Eva D. Kraus

36 Briarwood Lane #7, Marlborough, MA 01752

508-***-**** (cell) ● **********@*****.***

Long Beach Acceptance Corp., Paramus, NJ Jan 2000- Aug 2006

Senior Vice-President

• Directed a team of 80 associates and 6 managers using strategic design to maximize business opportunities at both a regional and local level.

• Led a 22 state East coast Region generating approximately $360 million annually in new originations and $750 million in serviced assets.

• Architect of LBAC transition from sub-prime to near-prime lending while tripling the size of the annual volume.

• Uplifted a region that had not been profitable in 8 years to record profitability 3 years in a row.

• Reduced actual losses and delinquency by over 75% in 30 months.

• Created new pay-for-performance compensation plans allowing for emphasis on quality, profitable originations with 65% lower G&A.

• Recruited and provided advanced training to quality, industry professionals creating a cohesive team concept for managing to objectives.

WFS Financial Inc., Marlboro, MA Nov 1995- Jan 2000

Assistant Vice-President and Center Manager

• Oversaw all aspects of Center operations including business development, credit, collections and fundings in a full spectrum lending environment for a 5 state region.

• Built ground floor operation of $100 million in outstandings with a staff of 15 individuals.

• Drove low delinquency loss ratios through sound lending practices.

• Achieved Return on Capital goal of nearly 20% in a start-up operation

• Increased dealer base to over 200 while maintaining strong conversion ratios in an emerging market setting

• Positive liaison with Senior and Executive management

• Created and maintained staff of enthusiastic, motivated and productive associates

Prior Industry Experience

Assistant Manager of Operations- WFS Financial, Inc.

Business Development Representative- WFS Financial, Inc.

Credit Analyst- WFS Financial, Inc.

Finance & Insurance Director/ Sales Management- Various Dealerships, Denver CO

• Maintained record penetration level of extended service plans, reserve and other soft products

• High grossing sales manager and closer

• Maintained the highest levels of customer satisfaction

• Top grossing sales person in both units and dollars at each dealership

• Gained deep understanding of the sales and “cold calling” process

• Mastered various negotiation techniques

Education

Life, Accident & Health Insurance License 2011

Bachelor of Arts, California State University, Northridge 1982

Other Accomplishments

US Military Veteran (Naval Officer)

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