Customer Service Manager

Andrea Pantano

Aviation Instruction Schenectady County Community College

Private Pilot’s License Training

Student Medical License, 35 hrs flight time in Cessna 152

Courses completed: Intro To Flight, Intro to Flight Lab, Aviation History, Physiology of Flight, Airport Security & Management, Flight Safety

Education Sept 2007 – May 2009 Schenectady County Community College

Studied Business Administration & Technology Systems

Aviation Science

Recent Professional Experience May 2009 – May 2011 Pioneer Bank Guilderland, NY

Head Teller

Manage Branch Cash Flow, Supervise Teller Line, Provide excellent customer Service, Comply with Audit and Security Procedures, Refer Products and Services when applicable, Meet and Exceed Quarterly Sales Goals, Balance Vault and Teller Drawer.

Community Activities United Way of The Greater Capitol Region, Young Leader

References Kristen Silverio, Assistant Branch Manager.

Pioneer Bank. 518-***-****

Raphael Revella, Regional Manager.

Conservation Services Group 518-***-****

Kathleen Wailon, Flight Attendant.

Delta Airlines 518-***-****

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