Customer Service Medical Assistant

TYHIMA T. THOMAS

**** *** **** ****** ************, PA 19149 Home: 267-***-**** E-Mail:*.******@*****.***

PROFILE:

• Hard working, results-oriented, disciplined, punctual and consistently meet deadlines.

• Innovative and flexible, independent and requires less or no supervision.

• Respectful, friendly, enjoys diverse people, outgoing and can inspire others.

• Takes initiative and excel at multi- tasking or in a fast-paced environment.

• Persistent, exceed expectations, excel at problem solving and able to prioritize tasks

• A hard worker, set high standards for myself, and possess exceptional customer service skills.

OFFICE SKILLS

Microsoft Windows 2000/XP Microsoft Word

Internet Explorer/Internet Research Message taking

Filing/ Record keeping Customer Service training Operation of multi-line telephone systems Operation of business and office machines

WORK EXPERIENCE

Externship Philadelphia, PA 06/2012 to 07/2012

Temple Physicians

• Greeted and welcomed clients or visitors and informed specified staff or employee regarding presence of client or visitor.

• Answered and directed telephone calls to appropriate department, office or employee.

• Performed basic filing.

• Took medical histories and recorded vital signs.

• Kept examination and waiting rooms neat and clean.

Packer Philadelphia, PA 01/2011 to 03/2011

Logical Packing

• Closed or sealed containers by (gluing, nailing, stapling, taping, etc.) and stenciled or attached labels, tags, or codes to identify contents and destination.

• Loaded materials into skids or pallets for transporting or operated conveyor systems that moved materials to stockpile, processing stations, and vehicles.

• Inspected products, materials and containers at each step of the packaging process.

Packer Norristown, PA 11/2005 to 02/2006

Source One Staffing Solutions

• Inspected items for defect or imperfections prior to packaging to ensure quality or soundness of product.

• Cleaned or prepared packaging containers such as boxes, cartons, tubes, bottles or crates.

• Lined, padded, or wrapped protective covering around material or product.

Packer Philadelphia, PA 03/2007 to 11/2007

American Staffing

• Unloaded packages from trucks and sorted them according to size, number, and location.

• Manually packed, packaged, or wrapped various merchandise to fill orders or ship materials or products to respective destinations.

EDUCATION

Sanford Brown Trevose, PA 2012

Medical Assistant

Simon Gratz High School Philadelphia, PA 2006

General Academic Studies

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