Cheryl's Resume

Location:

Posted:

July 21, 2008

Cheryl L. Fleischer

East Haven, CT 06513

E-mail: ************@*******.***

Summary of

Qualifications

• Detail oriented, efficient at multi-tasking, with strong organizational skills

• Experienced in customer service

• A friendly, team oriented, and hardworking employee

• Excellent interpersonal and communication skills

Computer Microsoft Excel, Power Point, Word, Access, Outlook

Experience

Related Premier Subaru

Experience Service Writer, January 2007 – June 2008

• Manage all customer relations within the Service Department

• Prepare work orders throughout the day and to ensure that all work is completed

• Perform evaluations on all service work that has been completed

• Review all warranty claims and submit to Subaru for payment

Milford Jeep Inc.

Service Writer, February 2004 – January 2007

• Manage all customer relations for various departments within organization

• Oversee close out procedures to ensure all cash receipts balance, orders are entered properly and repair orders are properly logged

• Perform customer evaluations to ensure a superior level of service consistently delivered

• Ensure that all customer information and sales information is properly entered into the Chrysler Access database

• Coordinate scheduling of Customer appointments across the various Chrysler departments

• Organize and follow-up on neglected special orders within the Parts Department

Education ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬Albertus Magnus College, New Haven, CT