Brouillette, Jim

JIM BROUILLETTE

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Grafton, Ohio 44044

CAREER PROFILE

Operations Management Professional with over 20 years experience driving efficiency in multiple industries and functional areas as a leader of Inventory Management, Production Planning and Order Processing. Excel at achieving significantly measurable improvements in profitability, cost reduction, and customer satisfaction. A recognized leader for initiating effective change in the organization. Work effectively across and in multiple functional areas like manufacturing, quality, production planning, inventory management, order processing and administration.

AREAS OF EFFECTIVENESS

• Process Improvement • Team Building • Order Processing

• Inventory Control • Problem Solving • Sales Integration

• Written Communication

• Systems Improvement • Quality Control

• Presentation Skills • Customer Satisfaction

• Leadership

CAREER PROGRESSION

United Parcel Service Middleburg Heights, Ohio 2006 to Present

Key Import Analyst

Prime Option Financial Services. Westlake, Ohio 2003 to 2007

Loan Officer; Originator and Processor

LTV Steel Corporation (Now Mittal Steel) East Chicago, Indiana 1972 to 2001

Cleveland, Ohio

Plant General Supervisor Production Planning 1972 to 2001

Corporate General Supervisor Order Processing 1990 to 1995

Corporate General Supervisor Customer Specifications 1989 to 1990

Plant General Supervisor Production Planning 1985 to 1989

Chief Inspector 1983 to 1985

Process Control Supervisor 1977 to 1983

EDUCATION

BS Organization Management; Calumet College of St. Joseph, Hammond, Indiana

AAS Industrial Supervision; Purdue University Calumet Campus, Hammond, Indiana

U.S. Army; Specialist Four

DONALD (JIM) BROUILLETTE Page Two

CAREER HIGHLIGHTS

Demand Management

• Over 15 years experience in charge of various aspects of production planning including order entry, metallurgical process development, and customer specifications.

• Integrated activities of inventory control with quality control, sales, technical services, and corporate management.

• Routinely affected production commitment by inserting large quantities of inventory into the work in process by bringing in new business for applications.

• Critical role executing the disaster recovery plan for potential impact of hundreds of millions of dollars including several trial runs.

Inventory Control

• Automated Programs for unapplied inventory reducing inventory total by 90% and decreasing work force by 40%.

• Initiated a market scheme for distressed inventory increasing selling price by 50% and maximizing yield performance.

• Developed a program to utilize pileups for other operational needs and then resell at a price greater than current prime contract price.

• Coordinated the sale of 10k tons of purchased distressed material saving face for supplier while increasing the overall revenue of the project.

Quality Control

• Selected as the youngest Chief Inspector ever promoted.

• First supervisor to be assigned to a customer specific program designed to address customer needs on a one on one basis.

• Part of a team that wrote the first set of combined operating and maintenance procedures ultimately used for a statistical process control system.

Order Processing

• Automated repeat order functions increasing productivity from 200 to 1000 orders daily while decreasing errors from 20% to .5%. Performance measured through statistical process control.

• Lead in the development of the first corporate department to achieve certification for ISO 9001. Developed a 200 page order entry manual used as a controlled document for all sales offices and order entry personnel.

• Designed and installed a system to validate competitive points of freight saving $4 million in the first 6 months.

Personnel Management

• Facilitator for Organization Dynamics (Managing for Productivity) program for all production planning supervisors.

• Chosen by the commercial department to facilitate orientation for all new hire outside and inside sales personnel

Special Projects

• Established a surface roughness tool for a tandem rolling mill.

• Member of a task force responsible for determining the source of ridge defects.

• Instrumental in compiling data for TMW calculations which reduced tandem set gauges and improved yield performance.

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