Karie Hansen

Administrative Assistant • Customer Service • Writer

________________________________________

***** ***** ***** *****, #***

Richmond, VA 23233

b66s76@r.postjobfree.com

Mobile : 804-***-**** LinkedIn Profile: http://www.linkedin.com/in/kariehansen

Summary:

Top-notch assistant with seven plus years of experience managing business processes and systems, knowledgeable of all office functions, with a solid background in the healthcare field. Worked on different areas including processing forms and invoices, building excel reports, filing systems, managing inventory, running errands, data entry. Served as primary point of contact between management, personnel, and clients. Maintained excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality. Equally effective sales management and advanced word processing support.

Started MBA studies with intention to expand my awareness and knowledge domain for different business models to assist me in developing required skills to be a Senior Executive Assistant.

Core Strengths:

• Provide administrative support to Vice President, and executive management directors.

• Outstanding problem solving and working with difficult customer situations with tact and ease.

• Posses Time Management and Prioritization skills to get work done within scheduled deadlines.

• Several years of professional experience in Articles, and Content Writing for different web sites.

• Efficient computer skills with proficiency in MS Word, Excel, PowerPoint, and Outlook

• Ability to cultivate positive and enduring relationship with customers.

Employment History:

Chickadee’s, Inc.

Fairfield, IA USA • July 2009 - October 2009

Chickadee is a baby, kids, and maternity boutique in Fairfield, Iowa, with a great mix of new and consignment merchandise. Home Page : http://www.ffchickadee.com/

Sales Associate (Part Time)

- Helped customers with decisions and collecting payment.

- Assist in evaluating competitive good’s prices and filed it into product catalog.

- Efficiently added consignment items into the data system.

- Received customer calls and resolved any inquiries.

Moran Knobel

Bellevue, WA USA • June 2007 - June 2009

Moran Knobel is an *ASPPA Certified retirement plan consulting and administration firm. It was the first firm in the western United States to complete the independent certification process. Home page: http://moranknobel.com/

Administrative Assistant

- First contact of the company.

- Responsible for all mailings.

- Responsible for payments to be deposited into the bank.

- Contributed to collaborating and binding the quarterly reports.

- Organized the whole filing system.

Aceh

From Home • August 2005 - April 2007

Independent contractor writing daily celebrity news articles. Home Page : http://www.hotonlinenews.com

Web Content Writer (Part Time)

- Reviewed and wrote daily articles series about celebrity’s lives.

- Contributed to create humorous captions about entertainers.

Amrita Aromatherapy

Fairfield, IA USA • February 2006 - December 2006

Amrita offers its entire line to the natural products industry. Customers include day spas, destination spas and resort spas, as well as professional practitioners such as massage therapists, aromatherapists and chiropractors.

Home page: http://amrita.net/

Customer Service/Sales

- Sold & took orders over the phone.

- Researched for specific products that needed additional information from the Internet.

- Resolved customers inquires or problems.

Main Street Chiropractic Fairfield, IA USA • February 2003 - July 2006

Chiropractic office treating patients’ well-being & physiologies.

Receptionist (Part Time)

- Worked with customers (patients) on daily basis to assist them, and answer their different questions and concerns

- Prepared patient records for the doctor.

- Collected payment from the doctor & balanced out patients records.

- Help with the paperwork for an insurance claims.

- Prepared, filed, and taken actions for significant documents we received from different view of works

Tower Dental Fairfield, IA USA • May 2001 - August 2003

Dental and orthodontic, private practice.

Office Assistant

- Prepared patient records for the day.

- Set up the rooms before the patients arrived.

- Stocked the rooms with needed supplies.

- Typed invoices of patients’ with outstanding balances.

- Help with the paperwork for an insurance claims.

Education History:

Degrees:

• Master of Business Administration (Online education in progress)

University of Phoenix

• Bachelor of Science in Psychology, 1996

Maharishi University of Management • Fairfield, IA

Achievements and Other Skills:

Achievements:

• Published writer: “Chicken Soup for the Mother’s Soul Book 2”.

Skills:

• Excellent inter-personal communication.

• Proficient in navigating & researching on the Internet.

• Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook).

• Familiar with QuickBooks software.

• Excellent at brain storming innovative ideas.

Interests, and Future Planning:

Interests:

- Reading: Novels, cultural & travel magazines, motivational leaders, and culinary arts.

- Cooking: Cheesecake, international desserts and gourmet.

- Dancing: Ballroom, modern and salsa.

- Learning: Different cultures, people, communication, business, and food.

- Travelling: Exploring different countries and taking road trips.

Future Planning:

- Finishing my Masters of Business Administration.

- Develop necessary skills to become human resource developer.

- Polishing my computer skills (Office related applications & toolkits) through attending different seminars and workshops.

References available upon request

Contact this candidate