Customer Service Manager

Michael Anthony Burbage

**** ******** **** • Gautier, Mississippi 39553 • 228-***-**** . 228-***-****

Email address: *********@*****.***

OBJECTIVE

To serve in a responsible position where my experience, training, and exceptional administrative, organizational and human relations skills can be effectively utilized in meeting operational objectives.

SUMMARY OF QUALIFICATIONS

Multi-skilled professional with a proven track record in managing multiple, concurrent projects with strong problem solving and follow-through capabilities. Demonstrated ability to work under pressure and meet tight deadlines. Strengths include:

• Construction • Information Management

• Iron Work • Sheetmetal Mechanics

• Rigging • Painting/Blasting

• Conflict Resolution • Supervisory Roles

• Ability to work well independently and with others (strong team work/team building skills)

• Exceptional organizational, time management, and record keeping skills

EDUCATION

MGCCC – Perkingston Campus

40 hours in General Studies 8/2000 – 5/2001

MGCCC – Jefferson Davis Campus

GED 5/2000

Gautier High School 8/1996 - 5/2000

EMPLOYMENT HISTORY

. Lead Man/Painter Industrial Corrosion Control Inc., Gulfport, MS 8/2009 to 10/2011

. Supervised a crew (16-20 men) for prepping products for paint/shot blast using proper equipment, using shot blast to clean/prep products for paint, after blast. Performed a varitety of manuel labor tasks utilizing a varitety of blasting equipment in preparing company products for paintin/coating and preparing/mixing paint.

General Manager/Oil Spill Specialty Contractors, Gulfport, MS 05-2009 to 07-2009

• Played an instrumental role in facilitating the management, administration, and expansion of group employment accounts while ensuring excellent customer service

• Planned directed or coordinated the operations of the company in order to have successful completion of the Oil Spill cleanup.

Supervisor/Oil Spill HIS, Moss Point, MS 03-2009 to 05-2009

• Planned, directed or coordinated the operations of companies or public or private sector organizations in order to have a successful recovery.

• Actively participated in the operating of Safety training and daily operations

• Formulated policies, managed daily operations and planned the use of materials & employment.

Iron Worker/Rigger Tuner Industries, Baton Rouge, LA 01-2008 to 02-2009

• Constructed and erected complex pre-designed structural frameworks

• Loaded up, set, place & unloaded construction machineries such as, hoists & lifts to enable more efficient construction.

• Ability to sketch plans and communicate effectively with machinery operators.

Michael Anthony Burbage

1304 Hastings Road • Gautier, Mississippi 39553 • 228-***-****

Ironworker/Sheetmetal Mechanic (Supervisor) RBD, Little Rock, AR 1-2007 to 01-2008

• Constructed/erected complex, pre-designed structural frameworks that served as the foundations for fuctional or ornamental infrastructures.

• Responisible for building window walls, curtain walls, making metal doors, elevator facades, metal stairs and handrails.

• Connecting & bolting up pre-designed structures as well as rigging under Heavy Equipment Operating cranes.

• Filling out & going over JSA’s as well as any incident reports or LPSA’s & checking on all PPE of self & others on a daily basis.

Painter/Blaster Crown Equipment Corp, New Iberia, LA 1/2005 to 1/2007

. Performed a variety of manual labor tasks utilizing a variety of blasting equipment in preparing company

. Products for painting/coating, preparing/mixing the paint & applying to product per employer specification.

Ironworker/Sheetmetal Mech. Cheyenne Steel (Ogden), Theordore, AL 2/2004 to 01/2005

. Erected/dismantled structural steel framework of metal buildings.

. Assembled structural framework in accordance with engineered drawings.

. Unloaded, placed & tied reinforcing steel bars as well as installed post-tensioning systems.

. Fabricated, assembled, installed & repaired sheet metal paneling/products.

Rod Buster/Rigger Tindall Corp, Moss Point, MS 3/2003 to 2/2004

. Moving and unloading precast concrete structures from Gantry cranes to Eighteen wheelers.

. Designing & Manufacturing structures by form setting and pouring concrete for finishing workers.

Certificates, Training & Skills

MS Safety Council Card – Basics Plus

PEC Premium Card

Supervisory Training Courses

Hazwoper & Hazmat Courses (40 hours)

CPR, AED & Basic 1st Aid Certificates (sponsored by American Safety & Health Institute)

1st Class Painter/Blaster

1st Class Ironworker/Rod Buster

2nd Class Rigger

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