Sales Customer Service

Curriculum vitae

Saravana kumar.D

**, ******* ***** *** ******, kumarapuram,

Jameen rayapettah, chrompet,

Chennai 600 044, TamilNadu, INDIA.

Mobile & SMS: +91-996**-*****

Email & chat: b5v4v2@r.postjobfree.com

VISION & OBJECTIVE

Possessing a wealth of sales management experience and a proven ability of successful sales and business development consistently achieving significant year-on-year sales targets and growth. Accomplished in training and motivating other sales persons to provide a high level of customer service. Believing that good team leadership and a hands-on approach to management brings increased standards and profits.

Areas of Expertise

• General management • Marketing and promotion • Merchandising

• Business development • Team building - leadership • Stock control

• Maximizing profit • Management training • Budgeting

• Property management • Purchasing • Customer service

EMPLOYMENT HISTORY:

4.5 years of Senior Management-level experience.

Current Employment

17th April 2010 up to till now (Cavinkare pvt., ltd.Dairy division /Territory sales officer) Chennai.

Appointed 07 new mini stockiest and lead them to the growing path handling over 16 mini stockiest in my territory

Retail management and development to each mini stockiest.

Managing operations logistics issue to the on time.

Increase the sales SKU wise concentrating on each brand to develop particular mini stockiest at a time frame.

Directed marketing strategies, business development plans, promotional activities, product

Imbibing responsibility more than authority and teamwork.

Forecast and stock- provide monthly revenue, units and cost forecast and instructs operations team on quantity and timing of orders.

Manage domestic inventory levels to targets.

To deliver targets for each brand by developing a brand and executing in conjunction with sales, brands, operations and finance terms.

Distributor handling and maintaining the sales activities.

Sales commodity: FMCG, Milk, Diary Products, Soft Drinks.

28th Aug 2008 – April 15th 2010(Kwality Milk Foods Ltd, - Production and distribution of food products, chennai) /Area Sales officer.

Brand plan- create and deliver against 7 year rolling brands plans encompassing excutional (i.e. consumer and category opportunity, product, pricing sales and consumer/retail marketing plans.

Sales team- implement brand plans with the sales team through regular 1:1 interaction.

Recruited staff introduced induction program and delivered training.

Held motivational training programs to improve on leadership qualities through sales by innovation.

Conducted training regards adaptability while the global recession

Equipped the team on ethical sales and expertise them on legal terms

2nd June 2007– 8th Aug 2008 – (SPA AQUA Products (I) Pvt. Ltd. - Production and distribution of Aqua products, Chennai) / Assist sales officer.

Responsibility for business performance in south west Chennai regions.

Creating sales strategies.

Analyzing result, reporting to executive management.

Leading to 10 sales representatives and 12 merchandisers.

Responsibility for training, supervising and evaluating performance of sales staff.

Preparing business plans.

Business development management.

28th Nov 2006–7th May 2007 – (Iceberg walnut food products (Chennai) / Business Development Team Head

Monitoring the Sales representative activities on Indian market

Communication with clients /shops and retail chains stores/

Concentrating on sales transfer orders.

Responsibility for the sales channels, independent retailers and wholesales.

Responsibility for distribution of goods to retailers.

Making presentation of products to retailers.

Merchandising.

10th May 2006– 16th Nov 2006 ––(Ranbaxy (Chennai) / Medical representative

Responsible for the improvement of sales by initiating new contacts.

Maintaining customer satisfaction, soliciting customer feedback to improve service. Generating suggestions for improving work by developing innovative approaches and ideas.

Coordinated various training issues to promote ongoing professional development and goal setting for staff.

Provided key support for successful conflict resolution, training and content development, and meeting coordination.

LEADERSHIP & ORGANISING

As a Representative in College Elected as the PRESIDENT of the Students Union through an election process in the Year 2005 - 2006 by the student body (Strength of 1200 Students), MR College of arts & science, College, Thatanur.

GOALS AND ACHIEVEMENTS

Organized one of the biggest Blood Donation Camps in Oddanchatram also adjudged as the highest number of donors.

Organized a Workshop and held Seminars on cloning Skills.

Organized one of the Cultural Extravaganza CLONE WORLD '2005 on the month of January, 2005. Attracted student community from over 40 Colleges in and around thathanur, tanjur, trichy with over 500participants and a crowd of over 1800 people witnessed this one day Cultural

SPECIALISATIONS & INTERESTS

I am looking forward to a career in Initial Setting up of a Business or an organization in new and emerging markets, Business & Market. Intelligence, Retailing, & relationship management, Core strength –Organizational l abilities and strong team-building skills, highest employee retainer during the tenure

EDUCATION

Master of business administration in marketing, Madurai kamaraj university,

Madurai. (Pursuing)

Master Degree in Bio tech, MR College of arts & science, Thatanur,

2006.

Bachelor Degree in Zoology, Vivekananda College, Madurai

2004.

COMPUTER SKILLS

Microsoft Word, Excel, Power Point, Internet skills.

PERSONAL INTERESTS:

Football (Skills); bike riding (Speed); English (elegant); Snooker (Stable)

PERSONAL INFORMATION

Sex & Marital Status: Male & single

Age & DOB : 27 years, 4th June1983.

Nationality / Citizen : Hindu / Indian

Languages Known: English (R, W, and S) Tamil(R, W, and S) Thelugu(S)

DECLARATION

I hereby, declare that the information furnished above is genuine to my knowledge and belief.

Date;

Station; (SARAVANAKUMAR.D)

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