Customer Service Medical

Career Objective

Languages

Bilingual in English and Spanish

Highlights of Skills and Qualifications

Customer Service Insurance Billing Multi Lined Telephone Techniques Medical Terminology HIPAA/OSHA Bookkeeping

Employment Experience

2/28/11 - Present

Medical Biller and Collector

Judy Russo 7680 Poppy Lane, Fontana, CA 92336 • 909-***-**** • b50x7z@r.postjobfree.com

To obtain a position in the Medical Billing and Collection industry where I can utilize my skills and continue to learn and grow personally and professionally while contributing to the success of the organization.

ICD9CM & CPT Medisoft Microsoft Programs Appointment Scheduling Dental Administration Workers Compensation

E & M Advance Medical Management

Charting HMO/PPO/Managed Care Disability Insurance Private/Group Insurance Hospital/Electronic Billing CPR/First Aid Certified

Rancho Cucamonga, CA

Medical Collections billing for Medicare and Medi-Cal, appealing claims, faxing and copying, look up ICD-9 and CPT codes to verify accuracy, EOB’s, accounts receivable reports, and all other duties as assigned.

11/2010 – 02/2011 Premier Medical Transportation and Equipment Colton, CA

Medical Biller and Coder/ Collector –Temporary Position

Medical Collections billing for Medicare and Medi-Cal write off’s, appealing claims heavy data entry, filing, faxing and copying, look up ICD-9 and CPT codes to verify accuracy, EOB’s, accounts receivable reports, made appointments, answered calls, scheduling patient transport to and from facilities, and all other duties as assigned.

08/2003 – 09/2009 Dominick’s Italian Restaurant / Paisano Ristorante Italiano Fontana, CA

Owner / Manager

Customer service, Catering and events director, HR manager, employee training and scheduling, AP/AR, vendor contact, inventory and quality control, worked one on one with chef’s developing recipes and menu items including daily/weekly specials, maintained cleanliness according to health laws.

10/2000 – 04/2003 Foothill Cardiology California Heart Institute Burbank,CA

Lead Cardiac Scheduler/ Front Office

Customer service, data entry, verified insurance eligibility with IPA and obtained authorizations, worked one on one with physicians to schedule heart procedures including Angiogram/Angioplasty, Electrophysiology studies, and AICD, Peripheral and Vascular Studies in various hospitals, scheduled regular patient care follow-up, and answered busy multiple phone lines.

05/1997 – 06/2000 Loma Linda University Children’s Hospital/Medical Center Loma Linda, CA

Financial Counselor, Admitting Department/ Out Patient Cashier

Patient registration, customer service, data entry, verified eligibility, certified hospital stay’s, collected co-pays and deductibles, made payment arrangements as needed, answered and directed busy phones, operated as back-up for DKD (Med stat System) Coordinator, and assisted with daily audit reports.

Education

Everest College – Ontario, CA

Diploma – Medical Billing and Coding

LLUMC Technology Training Center – Loma Linda, CA

Computer/Software Applications

References Available upon request

California High School – Whittier, CA

High School Diploma

Contact this candidate