IT

Andrew S. Keil

Escondido, CA

Phone: 760-***-****

Cell Phone: 760-***-****

Summary of Qualifications:

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Computer professional specializing in system management, network engineering, security (procedures, systems, networks), policy and procedural development, System management automation.

Technical Skills:

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MANAGEMENT: Project planning & Implementation, Task Assignment, System Management, Supply Chain, e-marketing.

OPERATING SYSTEMS: Windows Server 2003, XP, Basic UNIX, and Linux, Windows Hardening.

NETWORKING: Understanding and configuration of TCP/IP to include Ethernet. Fiber Optics & Networking Protocols. RAS, Tivoli, VPN, Firewalls.

APPLICATIONS: Microsoft Office; including Word, Excel, PowerPoint, Access, Outlook, and Visio, basic VMware, Internet Explorer and Firefox browsers, ISIS, Computer Forensics, Hacking tactics and exploits, basic IDS.

HARDWARE: Experience with hubs, switches, routers, and wireless access points. Understanding of repeaters and bridges, Blackberry, Printers, Computer repair to include: upgrading hard-drives, RAM, CDROM, CPU’s and motherboards.

STORAGE TECHNOLOGY: Ghost imaging and backup software.

CUSTOMER SERVICE: Extensive training completed in 2006. Received 3 awards for customer service abilities. Received several commendations from users at NMCI.

Education:

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August 2008 BS in Computer Networking/Network Security

Coleman College; San Diego, CA

December 2006 AS Degree in Computer Networking

Coleman College; San Diego, CA

Certifications:

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Currently completing Unix/Linux System Administration Certification

Work Experience:

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Penske Automotive Group 5/07 - 2/09

Information Technology Technician

San Diego Ca 92111

Responsible for maintaining hardware and software systems, including 3rd party programs for 11 auto dealers in a Windows environment. Including MS Office troubleshooting, Maintaining and updating server platforms, Configuring server side IIS, Maintaining ISIS diagnostic system for BMW of San Diego, Configuring and Troubleshooting Blackberry devices and software. Asset control and Inventory, Minor fiber optic configurations, Resolving network connectivity issues, installing VPN as a backup network, and using Ghost to image and reimage drives.

SGIS - SkillStorm Government Integrated Solutions

Help Desk Technician 4/06 -5/07

Navy Marine Corp Intranet

San Diego, CA

Troubleshooting basic hardware and software for NMCI users in a Windows environment.

Including client account troubleshooting, printer troubleshooting, MS Office troubleshooting, configuring and Troubleshooting Blackberry devices and software, RAS for remote sites, Tivoli, Citrix/ICA, Remedy ticket system, CAC Reader and card troubleshooting, BuRAS, Wireless and hotel connectivity troubleshooting.

Received numerous excellent performance feedbacks from customers

Interim Secret Security Clearance

Harrah’s Rincon Casino

Guest Safety Officer 4/04 – 4/06

Valley Center, CA

Maintain security on interior and exterior of casino grounds

Ensure customer safety and Casino adherence to state and federal regulations

Received numerous excellent performance feedbacks from customers

North County Health Services

Maintenance Technician I 11/02 - 1/04

San Marcos, CA

General maintenance duties for 9 community health centers.

Fluid Components International

Temp Data Entry Position 6/02-11/02

San Marcos, CA 92078

US Coast Guard 1999-2002

SNGM with Honorable discharge

Maintained small arms and computerized weapon systems

References:

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Available upon Request

Contact this candidate