Product Manager, Marketing Manager, Customer Support Manager

JOHN D. SCHWARTZ JR.

**** ******** *****, ***** **********, PA 15642

724-***-**** HOME 724-***-**** MOBILE

************@*****.***

Personal Attributes

Hard Worker Analytic and Creative Thinker

Leadership Ability Honest

Persistent Communicator and Team Builder

Education

Point Park University – Pittsburgh, PA www.pointpark.edu

MBA, Concentration in Management August 2009

• Financed 100% of costs of education through full-time employment and student loans

• GPA 3.89/4.0

University of Pittsburgh, Greensburg, PA www.pitt.edu

B. S. Business Management December 2006

• Financed 100% of costs of education through part-time employment and student loans

Professional Experience

Flagship by Bloksberg, Marketing Manager, Product Manager, Customer Support

www.flagship.com Apollo, PA, 09/2008 – Present

• Promote and Manage Shipping AMS software, ACI, and Rail AMS, GAT-SHIP, and SHIPS to new customers nationally and internationally

• Provide excellent customer service support and training to customers worldwide using Import Documentation software

• Partner with US Customs, Canadian Customs, and Homeland Security by transmitting manifests

• Develop marketing newsletters and campaigns to promote products and receive contracts

• Sold the largest contract for AMS services in the company’s history in June 2009

Konica Minolta, Account Manager, Pittsburgh, PA, 04/2007 – 11/2007

• Provided exceptional training and customer service support to 40 accounts in Southwestern Pennsylvania territory

• Made over 100 cold calls and 150 phone calls a week to prospective clients for appointments; secured five appointments a week with potential new businesses

• Limited prospects in territory for sales growth and new business development opportunities, but generated over $175,000 in potential revenue in a 6-month span

Kennametal Inc., New Business Development Intern,

Latrobe, PA, 05/2006 – 02/2007

• Evaluated company reports and updated sales data monthly for 4 different divisions using Microsoft Excel

• Researched, analyzed, and prepared thorough reports on future business markets for potential new business and for acquisition purposes

• Researched and presented PowerPoint presentation for potential new business that would generate $1,000,000 in new revenue

Computer Skills

Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, Goldmine, AutoCAD,

Track it, AMS,

Activities

• Occupational Safety and Health Administration (OSHA) Certified, 2007

• Westmoreland Regional Hospital, Volunteer, 2001 to 2003

• Student Athletic Advisory Council, Elected Member, 2005 to 2006

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