Computer Technician

NICHOLE L. TREWETT

*** **** ****

Selma, Al *****

334-***-**** (c)

RESUME HIGHLIGHTS:

• Effective interpersonal skills and ability to exercise sound judgment.

• Strong analytical, logical thinking and problem solving skills.

• Management skills, including the ability to manage multiple priorities, personnel and set

short- and long-term goals.

• High degree of leadership and organization with ability to work independently and meet

deadlines.

• Effective written and oral communication skills.

WORK HISTORY:

COMPUTER DATA NETWORK SERVICES Oct. 10 – Present

COMPUTER TECHNICIAN

• Establish and maintain computer networks via remote desktop work as well as field calls.

• Perform virus cleanups, reformat reinstalls, data transfers, and email setups and

configurations.

• Run, test, and tone out network wires to make sure they pass network certifications.

KELLY FOODS Jan. 09 – Sep 10

SALES REPRESENTATIVE

• Responsible for the effective operation of the department to include sales, productivity and

profitability.

• Maintain communication between customers and sales representatives.

• Ensure standards for quality, customer service (special recognition awarded by corporate

offices) and health and safety were met. Responded to customer complaints and comments.

CROSSMARK Oct. 07 – Dec. 08

RETAIL REPRESENTATIVE

• Reset and renovated retail locations throughout the South East utilizing merchandizing and inventory

expertise.

• Communicate with upper level management and supervisors.

HOBART SERVICE June 07 – Oct. 07

PARTS COORDINATOR/INVENTORY SPECIALIST

• Answered multi phone lines, ensured exceptional customer service, organized and processed reports to be

administered and documented future.

• Professionally communicated with customers/drivers in accordance with company policies and procedures.

• Aided and assisted with the distribution of tools and supplies to make sure job was done efficiently and

in a timely manner. Ensured that all trucks were stocked every day with parts necessary for daily functions.

FEMA EMERGENCY HOUSING SITE June. 06 - June 07

INSPECTOR

• Inspected Temporary Housing Units to determine and document all problems using FEMA form 90/13 so

Temporary Housing Units were made ready for transportation out of state to DHS/FEMA Logistics

Distribution centers for re-issue to disaster victims.

• Made ready for sales to the public following governmental policies and procedures.

• Maintained all records of dispatches, assisted in the processing of applications from different Government

Agencies, assisted in the distribution and movement out of chosen units

• Designed forms and spreadsheets as needed to maintain up to date reports, prepared and maintained office

records of various types, retrieved documents from Excel spreadsheets, located and corrected missing items.

• Used office software with various functions to produce a wide range of documents that often require

formatting and updating databases and spreadsheets. Worked hand in hand with customers/drivers on a daily

basis to see that their needs were met in a professional and timely manner.

HAMBONE MOBILE HOME April 03 - Feb 06

RENOVATION TECHNICIAN

• Refurbished mobile homes from badly damaged units to suitable for re-sale.

• This included skirting of the unit, painting, carpeting, new sheet rock, installing new windows and

doors, laying in floors, all done in accordance with city codes.

SKILLS

Networking

Wire Certification

Microsoft Word

PowerPoint

Excel

Report Specialist

Shipping/Receiving

Customer Service

Bar-Coding

Data Entry

Sales

Filing

Inspections

Multi Phone Line

PROFESSIONAL REFERENCES

Duncan Hope – 334-***-****

Chief Information Officer at Benefit Development Group

Cammie Lane – 334-***-****

Operations Director at Kelly Foods

Susan Riddle – 334-***-****

Administrative Assistant at Craig Airport Authority

PERSONAL REFERENCES

Jessica Hope – 334-***-****

Paralegal at The Law Office of Vonda Bonham

Tracie Haskell – 334-***-****

Assistant Manager at World Finance Corporation

Melissa Vardaman – 334-***-****

Loan Operations at First Cahawba Bank

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