Business Analytics, Predictive Modeling and Project Management

Mahesh Vazhora Puthenveetil

*** ****** *****, ***# * b3rxt2@r.postjobfree.com

Manchester, CT-06040 860-***-****

Objective

Looking for a position in a leading organization where my skills in Business Analytics, Predictive Modeling, Data Mining and Project Management contribute to the productivity and profitability of the organization.

Profile

Highly motivated management professional with 7 years of professional experience in a Fortune 20 U.S. Health Insurance company in the areas of Statistical Analysis, Predictive Modeling and Project Management. Experienced in using analytics tools such as SAS Enterprise Miner and JMP. Certified “Project Management Professional” (PMP) who has managed multiple medium size IT projects. Currently pursuing final semester of part-time MBA from the University of Connecticut with majors in “Operations and Information Management” and “Finance”.

Professional Experience

Operations Service Lead and Project Manager(Consultant) - UnitedHealth Group 2005-Present

Senior Associate - Cognizant Technology Solutions

Business Analytics:

• Experienced in Statistical Analysis, Predictive Modeling, Data Mining and Text Mining. Well versed with Analytics tools such as SAS Enterprise Miner and JMP. Experienced in using following predictive modeling techniques – Variable selection and Preparation, Visualization, Classification and Decision Trees, Modeling, Scoring, Neural Networks, Regression Models, Clustering Tools, Association Rules, Path Analysis, Text Mining.

• Conceptualized and implemented a statistical forecasting model predicting IT batch process run time which was recognized as a best practice by organization’s process and quality group and was rolled out to other IT departments. Realized 0.5 million USD cost savings in 2009 through various process improvements.

• Currently working on a special project on Healthcare claim analysis.

• Completed multiple case studies and projects in business analytics as part of University of Connecticut MBA program.

Project Management, Delivery Management and Leadership:

• Overall Release/Project management responsibilities for projects handled by Commissions and Credentialing IT Operations Maintenance team. Follows PMI (pmi.org) mandated project processes.

• Manage overall delivery responsibility of a 20-member team. Responsible for capacity planning, resource/budget forecasting and work breakdown structure creation.

• Supervise 5 employees directly and 15 employees virtually. Conduct performance reviews and recommend annual incentives.

• Actively involved in employee empowerment programs including trainings, knowledge transitions and behavioral skills development.

• Instituted metrics based management strategy. Generate metrics on system performance and team delivery and identify process and operational improvement opportunities. Publish status reports and conduct periodic metrics reviews with the senior leadership.

Operations management:

• Implemented processes to improve system availability to 99.95% during business hours (5% increase from the previous year).

• Identify and implement best practices and tools resulting in operational improvement and cost savings.

• Create and validate business continuity plans and disaster recovery plans.

• Evaluate product life cycle needs and manage market place technology upgrades through product life cycle management processes.

Strategic planning, Business development and Business process analysis:

• Analyze current processes, identify re-engineering opportunities, and develop and implement strategies to improve operational performance. Define and generate metrics to track performance improvement.

• Conduct system analysis, gap analysis and business requirement analysis for IT systems.

Mahesh Vazhora Puthenveetil, page 2

(Professional Experience, cont.)

Quality Assurance Lead (Consultant) - UnitedHealth Group 2003-2005

Associate, Cognizant Technology Solutions

Coordinated quality assurance activities for Credentialing IT function in UnitedHealth Group. Led a team that created test strategies and developed test plans for a multi-million dollar strategic alliance initiative.

• Instituted Quality Assurance Processes and Standards for a newly created Quality Assurance team.

• Created end-to-end test strategies, developed and executed test plans.

• Created and published Quality Assurance metrics.

• Identified and implemented QA process improvement opportunities using metrics results.

Special Knowledge

• Statistical Analysis, Predictive Analytics/Modeling Using SAS Enterprise Miner 5.3

• Data Analytics using JMP 8

• Financial Modeling using EViews

• Business Process Modeling, Process mapping and Swim-lane representations

• Data modeling, data management using Microsoft Access, ORACLE, SQL

• Earned value analysis, Cost benefit analysis

• Software – MS-Project, MS-Access, MS-Excel, MS-Word, MS-PowerPoint, MS-Visio

Certifications

• Project Management Professional (PMP) from Project Management Institute (PMI) - June, 2009

• Certified HealthCare professional from Professional, Academy for HealthCare Management (PAHM) – May, 2009

Education

Master of Business Administration Dec 2010 (Expected)

Concentration in Operations and Information Management and Finance

University of Connecticut School of Business, Hartford, CT

• Operations Management, Process Modeling and Data Management, Predictive Modeling, Data Mining and Business Intelligence, Marketing Strategy and Market driven Management, Financial Management and Forecasting, Project Management.

• Consistent performance in the MBA program – GPA 3.83 out of 4.00

Bachelor of Engineering in Mechanical Engineering May 2003

College of Engineering Trivandrum

The University of Kerala, Trivandrum, India

• Developed deep analytical and statistical skills from various courses offered as part of the engineering program.

• Ranked among the top 3 in the Department.

• Awarded a financial scholarship consecutively for 3 years for excellence in the University Examinations.

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