Human Resources Manager

Richard A. Hayman, II

**** ****** ***. *. **. Louis Park, Minnesota 55426

M: 612-***-**** H: 952-***-****

Email: b3c28w@r.postjobfree.com

______________________________________________________________________________

Human Resources Professional

SUMMARY

Proven HR professional with more than 9 years of combined recruiting, placement, and HR Generalist experience within the Military and private sector. Areas of expertise include: employment law, employee relations, conflict resolution, leave administration (FMLA/LOA), employee recognition/reward programs, training and retention.

OBJECTIVE

To obtain full-time employment as an HR Generalist or HR Business Partner with a global operating company that provides professional challenges and career growth.

ACCOMPLISHMENTS

• Drafted policy that revised the organizations supplemental pay limitations for employees on a Military Leave of Absence.

• Accessed and rewrote process steps and procedures (LWI’s – Local Work Instructions) for processing leaves of absence.

• Drafted implementing guidance to define: the process for creating a morale fund, allowable fund usage, spending restrictions, and fund management.

• Created organizational rating schemes to improve the performance evaluation process. This allowed the necessary transparency across the organization regarding rating chain.

• Maintained yearly mandated Workplace Violence and Sexual Harassment employee training at 100%.

EDUCATION

M.A., Human Resource Management, St. Mary's University, Minneapolis, MN

(GPA: 3.6/4.0; graduation Spring 2013)

B.B.A., Management Information Systems, University of Minnesota-Duluth, December 2002

Major: Management Information Systems

WORK EXPERIENCE:

ACCENTURE at Best Buy, (contract for BC Forward) Richfield, MN 6/4/2012 – 8/17/2012

Employee Relations/Leave Of Absence Specialist

• Responsible for the rewriting and updating Local Work Instructions.

• Deliver employee relations and/or LOA case management services to Best Buy employees throughout the US.

• Manage cases in the delivery of ER services such as research for the legal department, performance management, counseling/coaching and employee relations for multiple locations throughout the US.

• Provide expertise in the area of FMLA, short/long-term disability, workers compensation, ergonomic accommodations, ADA compliance, military leave, and birth/adoption leaves.

• Work directly with Best Buy management and employees to manage leaves, claims and individual ergonomic accommodations.

• Assess and resolve non-standard/standard issues and problems.

TAPFIN, A Manpower Company, (contract for Xpect Services) Minnetonka, MN 12/12/2011 – 4/27/2012

Program Manager, IRF (Integrated Resource Fulfillment; contract position)

• Managed direct client positions.

• Established and develop manager relationships within assigned clients and expand existing manager relationships to stay abreast of current and future hiring and business needs.

• Implemented and manage the CWS sub-vendor / supplier program for assigned clients.

• Implemented and managed of the requisition process for assigned clients.

• Planed, organized and conducted quarterly performance reviews.

• Acted as “employment process owner” for direct hire positions.

• Worked with hiring managers to update and/or create job descriptions.

• Coached managers in interviewing and selection skills.

• Identified potential improvements and efficiencies within the hiring and onboarding process.

• Made recommendations to management and lead process improvements.

• Interpreted Human Resource policies for management.

• Provided assistance to line management regarding employee relations practices.

• Assisted employees regarding employment questions.

Keystone Computer Solutions, Inc. (KCS) Maplewood, MN 10/10/2011 – 12/5/2011

Technical Recruiter / Account Manager

• Determined applicant requirements by studying job descriptions and job qualifications.

• Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and Internet sites.

• Provided organizational, opportunities, and benefit information, make presentations, and maintain rapport with clients and consultants.

• Arranged management interviews by coordinating schedules and escort applicant to interviews.

• Evaluated applicants by discussing job requirements and applicant qualifications with managers.

• Monitored job offers and compensation practices, emphasizing benefits and perks.

• Facilitated the building of new business relationships with potential clients and sustain existing business relationships.

Minnesota Army National Guard Cottage Grove, MN 04/04/2011 - 09/30/2011

Called to Active Duty for Operational Support

Officer In Charge (OIC), Community Outreach (Project Manager/Coordinator)

• Managed 12 Yellow Ribbon Outreach Coordinators and coordinated Community Outreach efforts of Minnesota’s Beyond The Yellow Ribbon Program.

• Assisted developmental and distribution efforts of social media opportunities.

• Managed Army and Air National Guard participation in community events.

• Partnered with Public Affairs and Marketing Teams to develop support assets.

• Gathered and compiled community assessment information to assess communities’ capability to meet the needs MN Army and Air Guard families and members.

• Tracked participation, ROI and overall efficacy of community outreach initiatives.

• Responsible for over $500K of Community Outreach equipment and supplies.

Minnesota Army National Guard Inver Grove Heights, MN 02/01/2011 – 03/06/2012 (Drilling)

Human Resources Officer/Battalion S1 (HR Manager)

• Managed the Human Resources Section made up of six Human Resources Specialists, two Senior HR Specialists, one HR Supervisor, and one Paralegal.

• Responsible for the managing all human resource management functions, to in include: personnel accounting, strength reporting, database management, strength management, casualty operations, and unit administration of a Battalion made up of four companies, consisting of more than 500 Officers and Soldiers.

• Monitored the status of personnel fill and evacuation (transfers in/out) within the Battalion.

• Provided administrative and HR operational guidance and support to subordinate commands, to include Army National Guard and Active Army policy guidance.

Minnesota Army National Guard Bloomington, MN 05/15/2009 – 01/31/2011

Called to Active Duty for Operational Support 09/01/2009 – 01/20/2011

Human Resources Officer/Personnel Strength Manager

• Managed personnel accounting, strength reporting, database management, strength management, casualty operations, and unit administration and personnel actions for over 5,000 officers and Soldiers.

• Provided guidance and supervision to the Personnel Actions Command (PAC), medical, and legal sections.

• Monitored the status of personnel fill and evacuation (transfers in/out).

• Provided administrative and operational guidance/support to subordinate commands and battalions, to include Army National Guard and Active Army policy guidance.

• Formulated doctrine, policies, and guidance to assist the management of personnel and administrative systems for unit headquarters at all levels.

• Served as staff advisor for the design and operation of personnel and administrative systems (HRIS).

• Trained military and civilian personnel in administration and personnel services support.

• Planed, developed and operated the Army's personnel, administrative, and community activities support systems to build and sustain combat readiness.

• Supported recruiting efforts to help assess the addition of Warrant Officers and Commissioned Officers.

TCF Bank Minneapolis, MN 08/27/2007 - 01/26/2010

HR Generalist

• Supported 5 business groups, totaling more than 600 employees.

• Served as advisor and counsel for all levels of management regarding employee relations, training, and development.

• Worked with training staff to develop and deliver discrimination and harassment-free work environment awareness training.

• Served on strategic planning team for development and implementation of affirmative action goal setting.

• Reviewed, updated, and wrote HR policies and ensured compliance of all state and federal labor laws.

• Served as the representative for all unemployment hearings contested by the bank.

• Ensured dissemination of employee benefits information and programs.

• Investigated employee complaints and policy violations.

Associate Recruiter (contract position) 08/13/2007 - 8/24/2007

• Sourced, qualified, and recruited candidates for various open vacancies.

• Coordinating open houses and job fairs to meet staffing needs.

• Administered pre-employment assessments and evaluated results.

• Coordinated and scheduled drug testing for new hires.

• Made recommendations to department managers/supervisors concerning staffing needs.

Minnesota Army National Guard Iraq 09/21/2005 - 07/27/2007

Called to Active Duty - Operation Iraqi Freedom

Human Resources Sergeant

• Supervised a staff of human resource specialists responsible for all administrative actions: processing promotion reports and packets, leaves, awards, and preparing monthly unit reports generated by the Electronic Military personnel Office (EMILPO).

• Responsible for compiling data for monthly personnel Unit Status Reports.

• Responsible for assisting in the resolution of pay issues.

• Validated and reviewed Soldier 201 files (personnel files).

• Responsible for evaluating HR/administrative operations/procedures and recommend process improvements as necessary.

• Prepared written communications and oral presentations and briefings.

• Provided technical guidance and assistance to subordinates and junior personnel.

• Educated service members on all benefits and entitlements.

Soft Link Solutions, Inc. Maplewood, MN 04/2005 - 09/2005

HR Specialist/Sr. Corporate & Technical Recruiter

• Coordinated company recruitment activities, developed recruitment strategies and processes.

• Assisted in the implementation of employee training and development programs.

• Drafted vacancy announcements and developed rating plans for vacancy announcements.

• Coordinated/conducted candidate interviews and negotiated labor rates.

• Developed and maintain relationships with clients, candidates, search firms and associate vendors.

• Facilitated conflict resolution processes.

• Tracked the hiring process, including sourcing effectiveness and applicant flow.

• Developed recruiting strategies and processes, as needed, to improve productivity and results.

• Served as the consulting resource on recruiting and placement issues and appropriate application in competitive and expected services.

• Coordinated relocation, per-diem and all other accommodations for new direct hires and consulting employees.

• Facilitated the on-boarding process for all new hires.

Volt Information Sciences Bloomington, MN 10/2004 - 04/2005

IT Recruiter

• Managed all aspects of the hiring process.

• Utilized job postings, sourcing, ads, referrals, Universities, employment agencies and other sources to surface high caliber team members.

• Drafted job postings.

• Coordinated scheduling, conducted candidate interviews and reference checks.

• Facilitated selection decisions and extended job offers.

• Negotiated labor rates with candidates and bill rates with clients.

• Developed and maintained relationships with search firms and outside vendors.

• Tracked data regarding all facets of the hiring process, including sourcing effectiveness and applicant flow.

• Coordinated the delivery of, and delivered, presentations at Company and University sponsored job fairs for recruitment purposes.

Minnesota Army National Guard St. Paul, MN 09/2004 - 10/2004

Called to Active Duty for Special Work

AMEDD Recruiter

• Responsible for the recruitment of Medical Doctors, Nurses and Chaplains for enlistment into the MN Army National Guard.

• Coordinated University and MN Army National Guard sponsored job fairs, and served as the liaison/representative at such events, for recruiting purposes.

• Developed and maintained relationships with Monasteries, Hospitals/Clinics, Dentists and other medical associations and organizations.

• Explained benefits available to joining members and prospective members.

• Tracked candidates throughout the commissioning process.

• Responsible for reporting and drafting correspondence to show any deficiencies in recruitment practices and procedures.

• Developed and implemented a system to help track candidate information and organizations that would supply the MN Army National Guard with potential candidate information.

Manpower Professional Bloomington, MN 03/2004 - 09/2004

IT Recruiter (contract position)

• Researched and review resumes in order to qualify IT, Finance and Accounting candidates for client positions using various recruiting tools.

• Interviewed qualified candidates, via phone screening, to gather further information about their experience, knowledge, interest in position and salary expectations for further qualification before presenting the candidates to client companies.

• Coordinated interviewing schedules for client companies to meet with the candidates that are qualified, and thought to be a good fit, for the position.

Office Team/Robert Half International, Inc. Minneapolis, MN 11/2003 - 02/2004

Account Executive/Staffing Coordinator/Recruiter

• Reviewed resumes of qualified health care candidates and interviewed, tested and selected those candidates for placement at client companies.

• Staffed open positions within client hospitals and clinics with qualified health care candidates.

• Marketed and sold perm, temp and temp-to-hire employment services to hospitals and clinics via cold and warm calls.

• Managed and monitored each candidate's performance throughout the duration of his or her assignment at each client's sight.

• Made calls by phone and arranged in person visits with existing and potential clients with the objective of adding to the customer base.

• Made presentations at University sponsored job fairs for health care recruitment purposes.

Strategic Outsourcing Corporation/Uniprise (UHC) Duluth, MN 03/2003 - 10/2003

Billing Analyst

• Worked with, and educated, customers to ensure issue resolution and timely payment of accounts.

• Reconciled accounts and communicated reconciliation discrepancies with employee group administrators.

• Processed adjustments resulting from account reconciliation within defined guidelines.

• Processed/reviewed billing for premium.

• Performed analysis and validated insurance portfolios, documents, and reports.

• Verified customer account information.

• Conducted behavioral interviews with qualified health care/accounting candidates.

On-Site Corporate Recruiter 01/2003 – 03/2003

• Sourced, screened and conducted candidate behavioral interviews.

• Presented qualified candidates to hiring management.

• Made job offers to candidates and negotiated compensation.

• Conducted skills assessment testing of candidates using a web based testing program.

• Made presentations at University and Company sponsored job fairs for recruitment purposes.

• Facilitated the on boarding of new hires.

COMPUTER SKILLS

Platforms: Windows, Unix/Linux, NT Server, Sun OS-Solaris

Software/Database: Seibel/Oracle HRMS, MS Office Suite, Lotus Notes, Adobe, Net Meeting, WinZip, Photo Shop, DBMS, HRIS, File Maker, File Maker Pro, Netscape, PeopleSoft8/EBPP

PROFESSIONAL CERTIFICATIONS/MEMBERSHIPS

HIPAA certified since 2007 (renewed yearly)

Society of Human Resource Management (SHRM)

Twin Cities Human Resource Association (TCHRA)

SECURITY CLEARANCE

DoD Active Secret since August 2007

ACTIVITIES

-Board Member, YMCA Youth and Family Enrichment Center, Minneapolis, MN 2008 to 2009

-Assistant Junior Varsity Soccer Coach, Marshall School, Duluth, MN Spring 2002

-MIS Club, University of Minnesota Duluth 2001-2002

-Soccer Club, Forward/Midfielder, University of Minnesota Duluth 2001-2002

-Vice President of Programming, Sigma Phi Epsilon Fraternity, TX A&M University Corpus Christi 2000-2001

-Student Foundation Association, Texas A&M University Corpus Christi 2000-2001

-Chairman Alumni Events, Sigma Phi Epsilon Fraternity, TX A&M University Corpus Christi 1999-2000

-Soccer Club, Forward/Midfielder, Texas A&M University Corpus Christi 1999-2001

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