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TRAVIS A. JOHNSON
CAREER SUMMURY
AWARD-WINNING RETAIL/DISTRICT MANAGER
Small box & Big box-experienced store manager whose 10+-year career with Fortune 500 retailers has been distinguished by accelerated advancement, awards (including being named Born blues best district of 2008) and goal-surpassing performance-to-plan.
Successful in both startup and turnaround management roles -- have propelled multiple stores to #1 in sales and customer satisfaction district-wide while simultaneously lowering shrink and staff turnover to all-time lows.
Comprehensive background leading all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel and payroll management) reinforced by extensive retail management training.
Travis is the one of the greatest store managers I have ever had the privilege of working for. He has given me an amazing outlook on retail and has helped me excel in my own professional career. He is known as the top contender to beat. Any company would be lucky to have him on board…………
David Todd
General manager/Former assistant
EMPLOYMENT
07/10 - Current | General Manager/District Training Manager
Toys“R”US
Provided management services to the universal company population with a focus on helping them to open and train new stores in new locations throughout Colorado and surrounding areas. My duties include a combination of the following intake, interviewing, employer services, career and store coaching, regular follow-up in executing the set up and retention of a new store. Serve as a liaison with district and corporate management as a resource for new store management. Sharing my strong understanding of business ethics and business production.
DELIVERED RESULTS:
Drove sales 12% by improving lifestyle merchandising, guest care and staff training
Maintained the lowest turnover rate in the district
Expertly coordinated the grand opening of 5 locations while still overseeing the continuous operation of my location
11/09-07/10 | Merchandise Manager/Human Resources Manager
Aeropostale
Conducted intake interviews and completed screening forms with the goal to retain employees and lower turnover rates within the building as well as the company. Provided initial and follow-up support to the employees and coordinated with store management for training of new employees. Entered and maintained documentation of all new employees and entered them into the company database. Provided continuing coaching and training to current and new employees to ensure the company’s goals were being met and ensured that the company was profitable and the number one company you think of when you think of clothing.
TRAVIS A JOHNSON page 2
DELIVERED RESULTS:
Reduced payroll from 55% to 24% by encouraging teamwork and a “we,” “us” and total store mentality
Increased revenue by 7% from pervious year by fostering a “Fun while being the best” atmosphere.
Noted as one of the store “rising stars” for elevating sales, staff retention and customer satisfaction.
05/04-10/09 | District Manager
Born Blue
Fostered a great working environment for the employees of the company to guarantee we were having fun while being the best, while simultaneously working with eight locations located throughout Minnesota, Wisconsin and Iowa. I utilized my retail management skills to provide career goals and aspirations for the management staffs in all eight locations. I worked hand in hand with the store management to ensure that company goals where being met and exceeded on a consistent basis. My duties included a combination of the following. Career coaching and training, profit and loss statement management, operations management, loss prevention and merchandising management. Audits of store operations and loss prevention on a weekly, monthly, and yearly basis to ensure the most profit in each of the buildings and implemented new programs to utilize in order to meet the company as well as personal goals.
DELIVERED RESULTS:
Named Best district of 2008
Awarded best in sales in 2007
Decreased turn over from 48% to 18% within a few months of taking over the district
Awarded Pinnacle award 3 years in a row for loss prevention excellence
11/01-04/04 | Senior of Operations
Best Buy Inc.
I worked one on one with store management teams to ensure that all Standard Operation Procedures where being met and followed on a daily basis. Overseen many employee organizations and planned and executed all full staff meetings to ensure company objectives were being expressed in a fun yet innovative way. Worked with department supervisors within struggling departments by doing audits and interdepartmental changes to ensure each and every department was profitable and working at full capacity.
DELIVERED RESULTS:
Given promotion within a few months from part time seasonal to Senior of Operations
Voted outstanding employee of the month in May of 2003
Decreased turnover by fostering a great work environment and listening to the employees needs and increased employee moral according to Employee Satisfaction surveys.
EDUCATION
North High School-Eau Claire WI Graduated May 2001
KEY SKILLS
I have had the greatest opportunity to work with in some great company’s and through doing so have gained some great skills that can be utilized on a daily basis within many organizations. My skills include but are not limited to the following, Strategic planning, P & L management, Budget planning, Merchandise displays, Sales and Marketing, Inventory control, Incentive structures, Performance standards, Safety and compliance, Team and leadership mentoring, Retail operations, Technology: Microsoft Word, Microsoft Excel, Microsoft Power Point, Spreadsheets.