Receptionist/Customer Service
Resume:
Hi my name is Nancy Francois and I have great customer service skills. Every job I attain guest love my keen sense of attention to their needs even before they ask for assistance. I do not wait to be asked if assistance is needed, I offer it the moment they within my vicinity.
Resume:
Nancy Francois
1514 N. Florida Ave.
Tampa, Fl 33602
*************@*****.***
OBJECTIVE
• Dedicated, service-focused individual who loves to assist all co-workers.
• Highly motivated to give the customer an exceptional experience.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Backed by a great reputation as a team player and passion for helping others.
• Background includes experience with large scale clientele databases
WORK EXPERIENCE
Waitress/Bartender
5/1998 – Present, Palm Caterers of Hollywood, Hollywood, Florida
• Set-Up and break down parties such as Bat and Bar Mitzvah’s, Weddings and private events
• Demonstrated the ability to interact with customers from diverse cultures and backgrounds.
• Transformed "difficult" customers into happy ones with my great attentive nature to one’s needs
• Commended for multitasking abilities; frequently assigned to off premises engagements due to myself driven nature
• Recognized for my dedication to serve clients to my fullest; guest at parties frequently ask my name and reference me for their own engagements when they book with the company.
Law Office Receptionist
4/2006 - 10/2006, Remer and George-Pierre, P.A., Miami, Florida
• Answered multi-lined telephone NEC system
• Greeted and assist client with their intake
• Assisted other attorney’s with their filing and backed work loads
• Helped to ensure office was presentable
• Took messages for each of four attorneys and directed judge chambers calls immediately to correct attorney
Ultimate Staffing
June 2005 – February 2006 Clerical/Secretary Fort Lauderdale, FL
• Pride America-Clerical(did spreadsheet of all students attending functions)
• FAU College of Education-Secretary assistant(spreadsheet of all professors for summer teaching positions
• FAU School of Business PTAC-PTAC assistant(did flyers and spreadsheets of recipient of grants from DOD for
technologies)
Pain Management Centers
October 2004 - October 2005 Pharmacy tech/Medical Asst. Hollywood, FL
• Dispensed medication to pain and drug detox patients
• Assisted drug detox patients with their injections or dissolvable tablets
• Aided patients with their withdrawal symptoms
• Assisted the medical assistant when needed
• Entered inventory every evening at closing
• Performed drug testing regularly
EDUCATION
Florida Atlantic University
JANUARY 2007-present- Bachelors of Arts , Boca Raton, FL
Biological Sciences
Keiser Career College
FEBRUARY 2007 Associates Pharmacy Tech, Miami Lakes,FL
Broward Community College
AUGUST 2006 Associates Biology, Coconut Creek, FL
Keiser Career College
AUGUST 2004 Associate- Medical Assisting, Pembroke Pines, FL
South Broward High School
JUNE 2000 Diploma, Hollywood, FL
AFFILIATIONS
08/2010-present: AMSA@FAU
SKILLS
Heavy filing
Answering Multi-lined NEC phone system
MS Word
MS Excel
MS PowerPoint
Adobe
Outlook
Data entry
Proofreading
Dealing with being a secretary for more than one individual
Law Office procedures
Medical office Front and back office procedures
REFERENCES
Upon request
ADDITIONAL INFORMATION
Available for all shifts, extended hours and weekend assignments.
Contact this candidate