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Customer Service Manager

Location:
Plano, TX, 75023
Salary:
16.00
Posted:
May 15, 2012

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Resume:

CHAD DURAN JACKSON

**** **** ****

SHREVEPORT, LA 71109

318-***-****

EXPERIENCE: Holmes European Motors – (February 2009 – March 2012)

**** **** **** *****

Shreveport, LA

Service Advisor

Provided customer service to Mercedes Benz customers. Checked in vehicles upon customer arrival explaining in detail service options and repairs recommended. Also filed insurance claims and informed customers about warranty information. Computer data entry, phone and personal contact required.

Kia of Shreveport Bossier – (February 2008 – January 2009)

517 Benton Road

Bossier City, LA 71111

Mr. Joel Ferrier, Supervisor – 318-***-****

Detail Manager: Personal contract detailing new and used cars.

Nates Restoration Systems – (June 2007 – February 2008)

3220 W. Pinecrest Dr.

Marshall, TX 75670

Mr. Nathan Bach, Supervisor – 903-***-****

Detail Manager: Auto detailing new and used cars for several Shreveport dealerships. Daily meetings with dealership managers and supervising up to ten employees at some locations

John Harvey Toyota – (July 2006 – March 2007)

2901 Benton Road

Bossier City, LA 71111

Ms. Darlene Miller, Supervisor - 318-***-****

Floor Technician: General vehicle maintenance, oil changing, rotating and balancing tires.

AEP Southwestern Electric Power- (June 2004 – August 2004)

P.O. Box 21106

Shreveport, LA 71156

Mr. Ronald Bell, Supervisor – 318-***-****

Summer Help

Radio Installation 40 hours per week: Programming and installing two- way radios in company service trucks.

Love, Peace & Joy Learning Center - (January 10, 2003-December 15, 2003)

3702 Catherine Street

Shreveport, LA 71109

Mrs. Ola Collins, Owner/Supervisor – 318-***-****

Child Care Assistant 10 hours per week: Washing dishes, mopping, taking out trash, vacuuming, running errands, helping feed and watch children.

EDUCATION: Southern University and A&M College

Baton Rouge, Louisiana

2004-2006

Major-Business Administration

Huntington High School- Shreveport, LA

Graduation– May 2004

EXTRA ACTIVITIES: Church musician, Barber services

HOBBIES: Weight lifting, bowling, and car detailing.



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