MANAS KUMAR PRADHAN

917-***-****/947*******; b30opw@r.postjobfree.com

At/Po.Sreerampore, Dist-Hooghly. (W.B)

**/*/*, *********** *********, Dharamtalalane,712201

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IT SUPPORT – HARDWARE & NETWORKING PROFESSIONAL

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• Dynamic professional with extensive experience of over 7 years in implementing, configuring & maintaining extensive networks using Server & Client end technologies for Windows platform.

• Result-oriented and diligent System / Network Administrator with rigorous experience in assignments entailing setup & smooth functioning of Corporate Networks ensuring uninterrupted operations, currently spearheading as IT SUPPORT along with other dynamic, man management, administrative functions with Orissa Manganese & Mineral Ltd. (ADHUNIK GROUP OF INDUSTRIES).

• Multitasking credentials with excellent planning, execution, monitoring and resource-balancing skills, as well as the ability to handle multiple tasks in high-pressure environments and troubleshoot any hardware, software and network related issues within least possible TAT.

• Conceptually strong with logical approach to the work with expertise in overall IT Project Management including Network / System Administration, Server Configuration, Networking and Network Security etc.

TECHNICAL PROFICIENCY

Software MS Outlook, Outlook Express, SAP, Database on client systems

Hardware Compaq, IBM, Dell, Acer, HCL, Zenith, Printers, Modems, Scanners

OS Windows 98, XP, 2000 Pro, Vista, 7 Ultimate, 2000 Server & 2003 Server

Networking Hardware & Network related issues of Server, desktop, Laptop, Switch & Hub and Mail

PERSONAL and PROFESSIONAL ASPIRATION

Use my over seven years of in-field experience for the growth of the company I work with, as well as of myself.

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PROFESSIONAL EXPERIENCE

ORISSA MANGANESE & MINERALS LTD (ADHUNIK GROUP OF INDUSTRIES) since April 2009 as IT ADMIN EXECUTIVE - Mines Division

SAP R/3, End-User Support

• Coordinated work with other Systems Specialists across teams.

• Provided primary support toward installation of application releases into production as directed.

• Worked on procurement cycle – Purchase requisition, Maintenance of quotations, vendor selection, purchase orders, goods receipt and invoice verification, Work order & Service Order and maintaining Inventory records.

Networking Hardware & Software Support

• Install and configure Switches & Firewalls and accountable for overall security of the network and regular backups.

• Testing new devices and software ensuring their appropriate use on the systems and network.

• Documenting network issues and their causes, facilitating immediate resolution in case of reoccurrence.

• Install, configure and maintain Mail, Antivirus, Outlook Express, MS Outlook, Local & Network Printers and Quick Heal Total Security.

• Maintained Tally Data server involving user creation, Backup/Transfer of Data from server to External HDD, Data Migration from Tally 7.2 to Tally 9.0.

• Installed 6 Weigh Bridges and presently handle the configuration, periodic repair & maintenance, user security, etc.

• Manage 3 Attendance Punch Machines involving installation, configuration and maintenance.

• Maintaining software inventory & optimum level of hardware.

• Meticulously handle design, implement and maintain IT Infrastructure (LAN/WAN) with Windows Server 2003 Enterprise edition and diverse range of hardware’s including hubs, switches, ADSL and communication lines.

• Install, configure and maintain various Microsoft Operating Systems ranging from Win 98 – Win Vista including Server and Client end technologies.

OTHER RESPONSIBILITIES INCLUDING ADMINISTRATIVE FUNCTIONING

• Acting as a lead member of the purchase team.

• Look after the four wheeler vehicle division meant for management, visitors and other staffs.

• Responsible for daily supervision and smooth functioning of company owned guest houses meant for staffs, management officials and visitors.

TECHNO PARK, KOLKATA during Oct 2005 – March 2009 as IT Support.

• Addressed helpdesk queries and resolved problems pertaining to Software and Hardware related issues throughout the network with over 240 users with Accounting software Tally 7.2 & 9.0

• Taken care of software’s including MS Office, Acrobat Reader, 3Dmax, Auto CAD and Mail Clients like Outlook Express & Microsoft Outlook etc.

• Provided remote support on phone or through online tools and coordinated with vendors for regular support.

• Undertook troubleshooting of hardware, software and LAN/ WAN related problems and resolved L2 & L3 level calls.

• Undertook regular backup for all the users in External Tape having Raid technology drive.

• Installed, Configured, and handled Troubleshot of Local & Network printers.

ABISH SOFTWARE PVT LTD during Jan 2004 – Nov 2005 as IT Support.

• Managed a network of 70 systems and accountable for license activity of Quick Heal Antivirus.

• Installed and maintained PCs, Laptop, involving peer-to-peer and LAN network setup through cross cable connections.

• Recovered & configured Laptops & Desktops.

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EDUCATIONAL CREDENTIALS

CERTIFICATIONS

• Diploma in Hardware & Networking

• Training course in CCNA

Bachelor of Arts 2001

SM College, Orissa, Utkal University

Intermediate 1998

SM College, Orissa Secondary Board

PROJECTS UNDERTAKEN

Organization: RLJ Ferro Limited

Description: Involved in design of LAN, Domain windows server 2003, File server, financial software installation & configuration, network printer installation, maintenance, remote desktop installation for data transfer, outlook express installation & configuration. Worked on web Hosting and Domain, Web email User ID creation, Security, managing, forwarding, troubleshooting etc.

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Date of Birth: 11th May 1981

References:

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