Education: Northwest High School
Cedar Hill, Missouri
Graduate, 2007
Experience: Orscheln Farm and Home Pacific, Missouri
Cashier/Customer Service July 17, 2007- December 17, 2007
Executed daily operations of cleaning, organizing, putting out ads, answering phones and interacting with people of all ages.
Transmitted information and documents to customers, using computer, and mail.
Wrote, designed and produced ads.
Heard and resolved complaints from customers and public.
Analyzed data to determine answers to questions from customers and members of the public.
Operated telephone, screen and forward calls, providing information, and taking messages.
Received payment and recorded receipts for services.
Greeted persons entering establishment, determined nature and purpose of visit and directed and escorted them to specific destinations.
Provided information about establishment, such as location of departments and offices, employees within the organization and services provided.
Successfully handled complaints, difficult people, fast paced working environment and organizing everything.
Structured and maintained a clean, neat and organized working environment.
Performed administrative support tasks such as proofreading, transcribing handwritten information and operating calculators and computers.
Collected, sorted, distributed and prepared mail, messages and courier deliveries.
Took orders for merchandise and materials and sent them to the proper departments to be filled.
Responsible for all customers, money, phones, and most merchandise.
Performed duties such as taking care of plants and straightening magazines to maintain lobby and reception area.
Work well in a high pressure environment.
Well-organized and efficient.
Strong training skills.
Skilled with computer systems and software.
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
Self-motivated and assertive.
Pleasant speaking voice.
Honest, friendly, outstanding communication skills.
Friendly - can get along well with others.
Dependable - can work without supervision.
Demonstrated record of high performance standards, including attention to schedules,
deadlines, budgets and quality work.
Computer literate - can quickly learn new software.
Reference list available upon request.