System Adminstrator

Lya Silva 707-***-****

**** ********* *****, ***** ****, CA 95405 *********@*****.***

Professional Profile - Achievements

I have been awarded many opportunities throughout my 14 year tenure with Fidelity National Title Company and the following shall attempt to outline the many different areas I have experienced. I am proficient in a variety of trades from Receptionist/Customer Service to Administrative Assistant and Bookkeeper/Accountant to Computer Support and Deployment. My most recent employment has allowed me to utilize all of these skills and keep them fresh in my mind.

• All Microsoft Office products knowledge

• Administrative Duties & Support

• Budgeting / Purchasing

• Human Resources / Payroll

• Escrow Procedures / Balancing

• Accounting / Bookkeeping

• Sales / Marketing • Employee Training

• Desktop Computer Deployment & Support

• Systems Administration

• Technology Deployment

• Office Space Planning

• Project Coordination

Professional Experience

Tripifoods, Inc., Buffalo, NY August, 2006 to August, 2007

Administrative Assistant

Responsibilities (including but not limited to):

• Assistant to President / C.E.O.

• Assistant to Vice President / Operations

• Produce General Correspondence

• Process Informational Reports with Microsoft Excel

• Workers Comp. Claims for Union workers

• Coordinate / Implement Office Reorganization

• Track and maintain current sales inventory

• Develop / Implement Marketing strategies

• Assist with I.T. department to implement new procedures

Guaranty Investment Corporation, Grand Terrace, CA January, 2006 to Present

(Via remote access)

Administrative Assistant / Office Manager

Responsibilities (including but not limited to):

• Assistant to C.E.O.

• Develop Informational Reports with Microsoft Excel & Access

• Payroll / Human Resources / Workers Comp. Claims

• Bookkeeping / Operation Accounting with Quickbooks

• Coordinate / Implement Office Reorganization

• Coordinate Sale Escrow Transactions

• List Properties on Multiple Listing Service online

• Implement Marketing strategies

Fessenden, Laumer & DeAngleo, Jamestown, NY October, 2005 to December, 2005

Legal Assistant

Responsibilities (including but not limited to):

• Schedule appointments for lead partner

• Type correspondence

• Process Bankruptcy filings

• Distribute mail

Fidelity National Title Company, Santa Rosa, CA September 2, 1992 to July 31, 2005

System Administrator

Responsibilities (including but not limited to):

• Systems Support for Sonoma, Napa, Lake, Mendocino Counties

• Title and Escrow product deployment & support

• Office Networking Implementation & Support

• Desktop Development / Support with Remote Access

• Printer / Fax / Copier Installation & Support

• Implement / Maintain S.O.X. Compliance

• New Employee Setup / Training

• Develop / Implement System Admin. Organizational Tools

• New Office Implementation / Deployment

o Space Planning / Furniture ordering with County Manager

o Communicate with Networking Engineers for WAN Connection

o Coordinate NGS Training / Deployment

o Communicate with Builder/Developer for Building components

o Coordinate Data / Phone Cabling Installation

o Coordinate Telephone Line Disconnect (move) / Install

o Coordinate Movers / Furniture Delivery

Administrative Assistant

Responsibilities (including but not limited to):

• Assistant to County Manager

• Develop Management Reports with Microsoft Excel

• Train new Employees

• Payroll / Human Resources / Workers Comp. Claims

• Bookkeeping / Operation Accounting with Quicken

• Attend company organized Trade Classes

• Coordinate / Implement Office Reorganization

• Schedule Office / Branch Meetings

• Fun Committee Chairman

• Coordinate Special Events

• Internal Systems Administration

Lender Marketing Representative

Responsibilities (including but not limited to):

• Develop business relationships with new Lenders

• Maintain business relationships with existing Lenders

• Report progress to County Manager

• Coordinate (internal) Office moves

Escrow Officer

Responsibilities (in addition to below and including but not limited to):

• Develop / Maintain business relationships with new clients

• Develop / Maintain my own productive Escrow Desk

Jr. Escrow Officer

Responsibilities (in addition to below and including but not limited to):

• Process / Close Escrow Transactions

• Train new Assistants

• Back up Branch Manager / Escrow Officer

• Notarize Loan Documentation

Escrow Assistant

Responsibilities (including but not limited to):

• Support High Volume Escrow Officer

• Open Escrow Transactions

• Order Demands / Insurance

• Schedule Appointments

Education

Analy High School, Sebastopol, CA

Earned High School Diploma

1984

References

References are available upon request.

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