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Customer Service High School

United States
$21.00 per hour
August 31, 2012

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Lawrence Jeremy Bell

***** ****** *****

Laurel, MD 20708

Phone: 301-***-****


Summary of Qualifications

An accredited graduate of social science from Hampton Institute University, and an experienced practitioner of public services geared towards business and community related interests. Provides affluent experience in business settings associated with tasks ranging from market advertising, retail customer service, planning and organizing of functional events, and accumulating public interest and involvement in numerous preferences. Possess skills in handling tasks administering consultation with favorable experience in program coordination, intervention schemes, recreation junctions, and sports related health and fitness training. Other relevant skills include the use of Microsoft office software and database programs (Word, Excel, PowerPoint, and Access).

Work Experience


24 Hour Fitness

Laurel, MD

Personal Trainer/ Strength and Conditioning Coach

Duties involve instructing patrons on the proper usage of facility equipment and how applying the proper technique of weight training machinery is beneficial to achieving workout potential. Administer and evaluate results of bio-fitness testing to clients and athletes specifying aerobic and anaerobic conditioning. Offer insight to individuals concerning age and sex-related differences as they relate to resistance training. Assist clients with performance-ready range of motion movements involving warm-ups, static stretching, and dynamic stretching. Aid the advancement of high school and college level athletes’ abilities by coaching drills to increase flexibility, speed, and agility. Indoctrinate the pros and cons of incorporating particular dietary supplements to help maximize workout performance in athletes. Educate the importance and benefits of wholesome nutrition, as well as helping to construct personalized meal guides to advance fitness goals.


BodySpirit, LLC

Rockville, MD

Personal Trainer/Weight Training/ Aerobic Class Instructor

Trainer responsibilities include providing class participants with a variety of various weight training related movements that focus on upper and lower body conditioning. Advise individuals on the correct method and use of equipment such as dumbbells, resistance bands and jump ropes, medicine balls, and speed ladders. Motivate clients to work to his/her maximum and safe potential for the entire workout. Assure all exercises and movements are performed with the proper technique for maximizing results. Help clients develop realistic, attainable goals and continually modifying training objectives.


Glenn Dale Community Center/ Maryland National-Capital Parks and Recreation

Glenn Dale, MD

Help Desk Receptionist

Duties constitute effective communication ability, orally and in writing to administration, staff, students, and parents. Deliver sensible and informative orientation to patrons regarding recreational programs and educational courses provided by the commission. Assist the public and their family members in developing monetary relations with the commission. Accept incoming calls with proficient mannerism. Continually cooperate with instructors and residents to ensure an orderly, leisure environment. Implement secure oversight of facility equipment usage. Help maintain the stability of a modest recreational environment by inspecting all accommodated portions of the facility.

01/2010 – 02/2012

Glenn Dale Community Center/ Maryland National-Capital Parks and Recreation

Glenn Dale, MD

Extreme Teens Program and Event Coordinator

Duties involve promotion of the purpose and details of each program event. Communicates directly with program participants and their family to ensure their children enjoy a safe after-school environment. Work with assistant coordinator to formulate and propose agenda for travel occasions and recreational activities provided to the youth. Cooperate with regional associate coordinators to discuss the seating and objectives for each facility. Encourage the benefits of presumptuous resume writing, and interviewing skills. Assess to teen participant and customer propensity, interest and consultation in application to the various advancement opportunities provided to young adults including seminary acclimation. Serve as an intermediary with facility instructors, businesses, and patrons. Facilitate residential occupant asses to the company's auxiliary services, social events, education, training, and networking. Possess admirable customer/goal orientation and excellent interpersonal, communication and PC skills. Ensure that county residents and teen participants abide by facility administration's safety guidelines.

05/2008- 08/2011

Glenn Dale Community Center/ Maryland National-Capital Parks and Recreation

Glenn Dale, MD

Safe Summer Sports Camp Assistant Director

Regularly assist with the development of performance and skill enhancement exercises for young athletes. Organize and prepare youth participant profiles for inspection. Communicate effectively with children and parents day by day, and throughout the week to supplement progress. Preside over children as they participate in various sporting events both inside and outside. Reprimand safety protocols at all times on the playing field. Encourage considerate sportsmanship and teamwork. Use suitable judgment when encountering contentious behavior by program participants. Staff must also document all accidents and injuries as they happened. Maintain favorable relations with administration and commission staff. Employee must maintain current CPR/ First Aid certification for every two years.

05/2007- 09/2007

Dick's Sporting Goods

Norfolk, VA

Associate Team Leader of Footwear and Baseball Equipment

Cooperate with departmental staff to stimulate commodity sells and public accrual. Accommodate customer concerns with various products in the department. Help galvanize team productivity and morale by arranging selective roles for the purpose of benefiting service. Survey the inventory to keep up to date contemporary accessories. Intercede with departmental directors to both inquire and educate new employees. Encourage community service involvement by proposing to endorse several high school amateur sporting events.


B.A. Sociology/ Cultural Research, June, 2010.

Hampton University, Hampton Virginia

Criminal Justice Honor Society Member

Gamma Tau Chapter of Alpha Phi Sigma


American Sports and Fitness Association (ASFA) Certified Personal Trainer/Aerobics Instructor

National Strength and Conditioning Association (NSCA-CPT) Certified Personal Trainer

CPR/First Aid Practitioner

National-Capital Parks and Recreation

Association Memberships

Director of Social Action

Phi Beta Sigma Fraternity Inc. (College Business Organization)

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