Administrative Assistant

Elizabeth Cianciolo

Current Address ***********@*****.*** Permanent Address

***** ********* ****. ***** ********* Blvd. Cleveland, Ohio 44120 Cleveland, Ohio 44120

Phone: 216-***-**** Phone: 216-***-****

OBJECTIVE

Seeking a career that will challenge me and allow me the opportunity to utilize my strong knowledge base and interpersonal skills so that I can provide services and support in a professional setting.

EDUCATION

Wright State University School of Professional Psychology, Dayton, Ohio

Doctor of Psychology (Psy.D.) – 3.6 GPA (based on a 4.0 scale)

Anticipated graduation date September 2012

Wilmington College, Wilmington, Ohio

Bachelor of Science in Psychology – 3.77 GPA (based on a 4.0 scale) Magna Cum Laude

Graduated May 2007

 Wilmington Presidential Scholarship

 Experienced with Microsoft Word, Excel, and Powerpoint

 Psi Chi Psychology Honors Society – President

 Nominated for “Who’s who among colleges and universities”

 Dean’s List All Semesters Enrolled

 Experienced with SPSS and NCSS

 National Residence Hall Honorary – Member

 Wilmington College Green Key Honors Society - Member

OUTSTANDING QUALITIES

 Extremely self-motivated and able to provide leadership on projects and programs

 Strong written, verbal, and listening communication skills

 Open to diverse opinions, ideas, and populations

 Values patience, teamwork, and commitment

 Strong sense of integrity, responsibility, and loyalty

 Solid sense of ethics and morals

EXPERIENCE

Cleveland Corporate Services, Cleveland, Ohio October 2008 – March 2009

Data Specialist

 Perform data mining and data entry duties as assigned

 Complete various data entry tasks in Microsoft Excel, Word, and the company’s private contact database (FileMaker Pro)

 Research information on various school districts across the country

 Research current contact information of school officials and input into company database for future mailings and emailings on “SmartEd” products and services

 Assist sales representatives by ordering, keeping inventory, and gathering product literature for tradeshow use

Mental Health and Recovery Center of Clinton County, Wilmington, Ohio January 2007 – May 2007

Mental Health Assistant

 Assist in outpatient services including intensive therapies, individual counseling, and community support

 Observe various treatment therapies

 Assist in providing family support, educational programs, and group counseling for substance addiction and abuse

 Assist in crisis intervention

 Provide supervision and training to employees on Clinical Assessment Tracking and Triage (CATT) software

Elizabeth Cianciolo

Current Address ***********@*****.*** Permanent Address

12406 Larchmere Blvd. 12406 Larchmere Blvd. Cleveland, Ohio 44120 Cleveland, Ohio 44120

Phone: 216-***-**** Phone: 216-***-****

EXPERIENCE (Continued)

CVS Pharmacy, Cleveland, Ohio May 2006 – September 2007

Customer Service Associate/Supervisor

 Provided effective customer service including support to customers in photo lab

 Performed cashiering duties, inventory control, and planograms

 Processed film using various computers and equipment ensuring quality and efficient production

 Completed phase one management training modules for supervisory position

 Supervised a staff of over 20 employees to ensure quality customer service

Wilmington College, Wilmington, Ohio

Library Supervisor Academic Years 2003 - 2007

 Provide excellent customer service to faculty, students and visitors in a busy college library

 Work extensively with electronic research and collection databases, including OhioLink, OPAL, EBSCO, and others

 Work in a close team environment assuming leadership and supervisory roles

Administrative Assistant Academic Years 2004 - 2006

 Manage and support a busy social science office assisting with teaching, research, and office activities for 21 faculty members

 Order supplies and maintain office inventory

 Perform various tasks for professors in programs such as Microsoft Word, Excel, and Powerpoint

 Other duties as assigned such as photocopying large projects for classroom instruction, proofreading documents, grading tests for faculty, administer tests to students, and sorting and delivering faculty mail

 Tutor students individually and in small groups in a variety of areas

Advancement Support Supervisor Academic Years - 2006 to 2007

 Work in the college advancement office marketing support for college scholarships, endowments, and key projects from alumni and college friends

 Supervised a staff of over 15 employees

 Developed new scheduling techniques and provided support to student employees

Wilmington College, Wilmington, Ohio

Resident Assistant, Resident Life Staff Academic Year 2004 - 2005

 Responsible for educational, social, recreational, and life-skills programming for over 25 students

 Ensured a positive living environment addressing emotional, social, and educational needs of students, providing positive reinforcement and discipline when necessary

 Provided leadership and team building for students, role-modeling and mentoring student success strategies, and commitment to community and service learning

Joy Outdoor Education Center, Clarksville, Ohio Summer 2005

Day Camp Program Director/ Resident Camp Conflict Mediation Specialist

 Organized and implemented daily activities for campers age five to twelve

 Utilized effective communication skills and knowledge of mediation to resolve conflict among campers

 Dealt with diverse camp population including special needs children, inner city youth, and children with serious health conditions

 Gained experience and insight with regard to effectively supporting children facing a wide variety of situations and challenges

Elizabeth Cianciolo

Current Address ***********@*****.*** Permanent Address

12406 Larchmere Blvd. 12406 Larchmere Blvd. Cleveland, Ohio 44120 Cleveland, Ohio 44120

Phone: 216-***-**** Phone: 216-***-****

EXPERIENCE (Continued)

Medic Drug, Shaker Heights, Ohio June 2002 – August 2005

Customer Service Associate

 Provided effective customer service including support to customers in pharmacy and photo lab

 Performed cashiering duties and inventory control

 Processed film using various computers and equipment ensuring quality and efficient production

 Provided extensive pharmacy support including receiving and verifying prescriptions, insurance information and consulted with physicians and customers to provide medical information

Louis Stokes Cleveland Veteran’s Administration Medical Center, Cleveland, Ohio Spring 2003

Psychiatric Assistant

 Supported a busy psychiatric facility including processing of new patients and coordinating patient services

 Observed various treatment therapies, supported one-on-one counseling, and psycho-biological treatments

Cleveland Frame, Cleveland, Ohio May 2000 – August 2002

Customer Consultant & Framer

 Used creativity to consult with customers on design materials and layout to ensure customer satisfaction

 Assisted manager with store operations including inventory, sales, and financial transactions

 Assembled frames and cut matting and glass ensuring a high quality product

RESEARCH EXPERIENCE

 Cianciolo, E.A. (2006). Psychophysiological Effects of Pets on College Students. Unpublished manuscript.

 Cianciolo, E. A. (2005). Gender Differences in Sexual Permissiveness. Unpublished manuscript.

 Cianciolo, E.A. (2004). Effects of Mood on Performance. Unpublished manuscript.

VOLUNTEER WORK

 Clinton County Humane Society, Wilmington, Ohio

 Sugartree Ministry – Your Father’s Kitchen, Wilmington, Ohio

Elizabeth Cianciolo

Current Address ***********@*****.*** Permanent Address

12406 Larchmere Blvd. 12406 Larchmere Blvd.

Cleveland, Ohio 44120 Cleveland, Ohio 44120

Phone: 216-***-**** Phone: 216-***-****

REFERENCES

Mary Rose J. Zink, Ph.D.

Chair, Psychology

Associate Professor of Psychology

Wilmington College

Pyle Center Box 1333

Wilmington, Ohio 45177

937-***-**** Ext. 360

Fax: 937-***-****

Email: ******@**********.***

Erinn L. Green, Ph.D.

Assistant Professor of Psychology

Wilmington College

Pyle Box 1283

Wilmington, Ohio 45177

937-***-**** Ext. 375

Fax: 937-***-****

Email: ***********@**********.***

Brad McMonigle, LISW

Outpatient Director

Mental Health and Recovery Center of Clinton County

953 S. South Street

Wilmington, Ohio 45177

937-***-****

Email: **********@******.***

Edward Agran, Ph.D.

Associate Professor of History

Wilmington College

Pyle Box 1303

Wilmington, Ohio 45177

937-***-**** Ext. 295

Email: ********@**********.***

Heather D. Harmon

Director of Annual Giving

Wilmington College

Pyle Box 1307

Wilmington, Ohio 45177

937-***-**** Ext. 271

Email: **************@**********.***

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