Skilled professional with 20 years of experience within the Walt Disney World Technical Operations Department. I am seeking a position with a company where I can utilize my world-class customer service and technical skills for the benefit of the firm and its customers. It is my desire to be considered for opportunities that are both within and outside of the entertainment industry.
Walt Disney Companies 1989 – 2008
Magic Kingdom, Disney’s Hollywood Studios, Epcot, Pleasure Island
Audio Engineering, Facilities Crew Chief and Trainer, Artist Relations
• Developed a training methodology and created all training manuals and standard operating guidelines for complex computer control systems. Was responsible for 20 technicians’ quality control and training updates.
• Developed an automated paging system that resulted in the company’s compliance with a union contract agreement regarding “places calls” for performers and crewmembers.
• Created over 50% of the front-of-house stage announcements for the Character Meet & Greet performances. These announcements better prepared the audience for the upcoming entrance of the stage characters and helped to maintain scheduling of the daily show area.
• Coordinated the daily set up schedule for both orchestras and choirs so that manpower was reduced to match performance schedule, thus saving the company manpower expenses.
Additional duties included:
• Audio Engineering, responsible for running the soundboard and microphone / speaker layout.
• Facilities Crew Chief, covering all performance presentation aspects.
• Facility Trainer, including crewmember sign-offs for all stage roles.
• Audio Support to executive board meetings, conferences, and in-house motion picture screenings including Disney's "Enchanted".
• Quality Control and general upkeep of a variety of electronics, from communication headsets, performance microphones, amps and speakers, to mixing consoles and operational control consoles.
• Basic on-the-fly Component Repair. This usually involved minor connection soldering.
• Interpersonal dealings with guest artists, vendors, maintenance, and multi-level management.
• Creator and stage operator for over 50% of the Character “Meet and Greet” sound tracks and voice-overs.
• Liaison between maintenance, decorating, special events, and all departments associated with Walt Disney World event productions.
I have excellent communication skills and take pleasure in making decisions on how to proceed with issues at hand. I am a good problem solver, especially with regard to quality control. I enjoy teaching others and am responsible for writing standard operating procedures and training manuals.
International Alliance of Theatrical Stage Employees, Moving Picture Technicians, Artists and Allied Crafts (IATSE) Local 631.
BBA in Music Business, Belmont College, Nashville, Tennessee - 1987.
As Entertainment Business is still Business, MS Word, MS Excel, Outlook and typing 45+ wpm are among my skills.
Power Macintosh G-3 & G-5 computers ProTools 4.0 PowerMix YAMAHA 01V, 02R, PM 4000, 3000, 2000 & 1800 Consoles
Mackie Consoles AKAI DR-16. YAMAHA SPX 90, 990, 1000
LCS Super Nova Control AMX / Panja Control Devices. Richmond Router / Switcher
CD Recorders Media Matrix aware Digidesign D-FX Bundle
Sennheiser Microport Computer Display Vega Clear Com systems, Shure VHF & UHF wireless microphones Mini Disc recorders
Telex RadioCom BTR 800 wireless communication Shure U4A wireless microphones Sennheiser 1046 wireless rack microphones
Microsoft Word, Excel and limited Power Point
DISNEY EXPERIENCE - SPECIAL ENGAGEMENTS
• Audio / Show Control Crew Chief for Voyage of the Little Mermaid, Audio and Show Control for Disney Stars and Motorcars Parade, Audio for Beauty and the Beast Show, Audio for Indiana Jones Epic Stunt Spectacular Show, Audio for Who Wants To Be a Millionaire Play It! show, Audio for The Icon GMR Character Meet and Greet Sets, Audio for Animation Building Screenings and Corporate Meetings.
• Facility Crew Chief for Fantasyland Pavilion / Cosmic Rays (Magic Kingdom Park).
• Relief Audio Lead for Castle Forecourt Stage (Magic Kingdom Park).
• Audio for show relocation and construction of Backlot Theater (Disney’s Hollywood Studios).
• Audio for National Cheerleading Championships filming for ESPN.
• Audio for National Jump Rope Competition filming for ESPN.
• Audio for Grad Nites: Earth Wind & Fire, Aaron Neville & the Neville Brothers, Tag Team with Zhane.
• Audio for Night of Joy: DC Talk, Twila Paris, Rebecca St. James, East to West.
• Audio for Andy Griffith Show Fan Club Award to series cast Press Event.
• Audio for Aladdin Movie Press Event, Disney / MGM Studios.
• Audio for 50 Millionth Guest Celebration for EPCOT CENTER at World of Motion.
• Audio for Disney MGM / Studios Grand Dedication Press Event.
• Technical liaison with Festival / Magic Music Days program at Magic Kingdom.
Michael McMillan (continued)
ADDITIONAL EXPERIENCE 1986 – 1998
• Contracted Road Manager and Front-of-House Audio Engineer for TransContinental Records.
Hired for European World Tour to assist up and coming artists, including Solid Harmonie.
Responsible for payroll to artists, security, cosmetologist, tour coordination, flight schedules, and rider content. Tour had performances in United Kingdom, Spain, Germany, Belgium, Holland, and Sweden.
• Traveled with Ricky Skaggs, The Judds, and Restless Heart.
Responsibilities included Audio Assist, the display and sale of concert merchandise, and driving the equipment truck.
• Cash Box Magazine, Nashville, Tennessee
Internship consisted of taking and reporting retail and radio reports, preparing advance chart numbers, subscriptions, and delivery. Involved in weekly record review sessions set for publication.
• Mel Tillis Musiplex, Nashville, Tennessee.
Served internship with Professor Al Pachucki (Elvis Presley’s former engineer). Internship consisted of observing various recording techniques including the 24-track Spectrisonic Recording System. Also involved in the recording sessions of Mel Tillis and David Frizzell.
Own and have restored two antique cars. Been involved in numerous automotive shows
Show Car is a 1967 Pontiac GTO
Driver Car is a 1964 Pontiac Catalina Sport Coupe
Home recording utilizing ProTools 4.0.1, DFX Bundle, Final Vinyl and Titanium Toast
Apple Computer Specialist