RANDALL B. MILLER
**** ******* ****** 847-***-****
Northbrook, Illinois 60062 **********@*******.***
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SUMMARY
Dynamic technical professional with proven experience in business development and solution selling.
Consultative sales experience providing LAN/WAN, Telecommunications, and Managed Services solutions; including endpoint security, storage, hosted exchange and firewalls. Featuring solutions from Symantec, AVG, Cisco, Microsoft, HP and more. VMware Sales Certified (VSP) and Cisco CSE Certified
Managed successful projects working with the following partners: Microsoft, Cisco, Citrix, VMware, HP, Tandberg, Symantec, IBM and Dell.
PROFESSIONAL BACKGROUND
SDR Communications, Inc. Libertyville, IL 2/2007 – Present
Sr. Sales Consultant
• Direct sales of Cable/Broadband (Direct TV, Dish Networks) – to Commercial, SMB Clients. Provide installation services and construction of Video, Internet and Telecommunication Services
• Cable TV and Telecommunication Audits as well as equipment recovery solutions
Techcare LLC formerly Graphtech Systems, LLC (Top 100 MSP) Deerfield, IL 9/2008 – 4/2009
Virtual CIO/Technical Consultant
• Managed clients’ IT infrastructure/environment, selling 50% of clients managed services within a 3 month timeframe – including firewalls (endpoint security, storage/backups) and exchange.
• Worked with clients’ management teams to review budgets, and assist with planning
• Managed technical team and worked with C - Levels to reduce clients’ IT network & infrastructure expenditures
• Technology planning, project management, implementation and staff augmentation, to SMB and Education markets; including IT spending, network reporting, and health status updates
• Reason for leaving – Companywide reorganization
BLACK DIAMOND TECHNOLOGIES Northbrook, IL 4/2007 - 5/2008
Sr. Business Development Manager
• Hardware/Software sales – Data Storage/Virtualization. HP and Tandberg tape libraries, Microsoft OLP & Select, Smartnets and Cisco solutions responsible for getting BDT, SMB Select and CSE Certification
• Successfully provided hosted offsite storage, Top salesman selling the most new accounts in 4Q of 07 and 1Q of 08, other products included VMware, consolidation, containment, DR and backup solutions
• Provided consultative sales approach with proven experience selling staff augmentation, Cisco, HP storage and Microsoft solutions to SMB, Education and Government accounts
• Reason for Leaving – Companywide reorganization
NETRIX, LLC (Network Consulting Firm) Chicago, IL 5/2004 – 5/2007
Business Development Manager
• Sales of Software/Hardware – licensing/renewals OLP, Select, Smartnets, migration/e-mail upgrade projects & staff augmentation
• Provide consultative sales approach with proven experience selling Cisco VOIP, Ricoh, HP desktops/servers, and Microsoft, Symantec and Veritas integrated solutions.
• Successful projects include rollout of Cisco VOIP in 200+ user environment, migration from Novell and Groupwise to Win2K3, Exchange 2K3. Win 2k upgrade to Win2k3 and e-mail (providing implementation, design and support.)
• 2006 – consistently surpassed annual sales third year in a row by 22.2% over previous year, on $1.6M of sales
• 2005 - increased sales by 260%+ over previous year, increased Total Gross Profit to 360K on $1.2M of sales
• 2004 - added 10 new clients, almost two/month (Half year) maintained Gross Profit of 26.8% on HW/SW Sales
• Negotiated better pricing of both HW/SW products from manufacturers & partners to increase profitability ongoing, assisted with purchasing and vendor relations
• Account base focus is on Public Sector, Educational and SMB accounts covering three state territory
NORLIGHT TELECOMMUNICATIONS (IXC/Carrier, MSP) Buffalo Grove, IL 6/2000 – 5/2004
Account Executive
• Provided WAN solutions, Data & Voice Communications (i.e. Frame Relay, Private lines, DS-1’s, DS-3’s, & LD)
• Consultative approach included managed services: Security, IDS, remote network management & mail relay
• 2004 1Q recognized for selling the most Managed security solutions, maintained lowest churn in company
• Won award for most new product contracts in 4Q 2003, (Managed Firewall/IDS, spam & EMS)
• Achieved 112% of plan thru first 3Q 2003, retained existing customers with lowest churn in company
• Achieved 180% of plan in 3Q 2002, #1 A.E. in company for month of July with 350+% of plan
• 2001and 2002 - #2 A.E. in company w/most new accounts sold & 20+% increase in sales over previous year
• Accounts consisted of Financial, Public Sector, Educational and corporate vertical accounts in Chicagoland
PCM, Inc. (Network Integrator) Chicago, IL 4/1997 – 6/2000
Regional Account Manager
• 2000 Sales increased 28%YTD over previous year, while maintaining a Gross Profit of 32.8% on 396k of sales
• Account base consists of fortune 1000 and SMB accounts in 5 state territory
• 1999 sales increased 48% over previous year, while maintaining a Gross Profit of 29% on $774,000 of sales
• 1998 sales increased 36% over previous year while maintaining Gross Profit of 29.8% on $520,000 of sales
• 1998 received recognition for the highest margins and top 2 salesman in the company
• Provide network solutions (i.e. voice, data and fax over IP) cabling and troubleshoot network problems
• Cisco Systems training on Routers, Switches and Pix Firewall (Ciscopro Sales Certified)
CORPORATE MICROSYSTEMS, Rolling Meadows, IL 9/1996 – 3/1997
Account Executive - Systems Integrator/Reseller
• Sales of computer hardware, software/network equipment and service to Fortune 1000 clients
• Experience with the following vendors Bay, Cisco, 3Com, Ascend, Microsoft, Compaq, HP & IBM
• Products include cabling, switches, dsu’s, routers, mux’s, digi boards & subsystems, peripherals
DDF SPECIALTY SOFTWARE, INC., Vernon Hills, IL - 5/1993 – 9/1996
Sales/Regional Account Manager - Software Training
• Sales of Computer Hardware/Software Training to corporate accounts
• Generated sales of computer training by contacting both small and large corporations
• Presented software education, customized training to Fortune 1000 clients
EDUCATION
BS/BA, Honor Roll
University of Kansas
ACTIVITIES
Toastmasters International – Public speaking group since February 2000, VP of PR 2006 – 2009, CC, CL, AL-B
Board of Director - Sandburg Village Eliot House, Budget and Finance Committee
Eagle Scout Project: Annual Fund Raiser for ALS, Les Turner Foundation
REFERENCES
Available upon Request