Sales Manager

LAURIE STEIN-RICHARDS

*** ***** **. ***#** Hoboken, NJ 07030 201-***-**** E-Mail:*******@*****.***

EXPERIENCE

Gartner New York, NY

September Senior Account Executive Major Accounts

****- • Ranked #1 to date in achieved sale revenue

Present • Responsible for selling subscription based supply chain advisory and research services to fortune 500 and 1000 clients

• Responsible for maintaining and growing existing relationships with C-level executives

• Prospecting and cold calling into C- level executives at fortune 500 and fortune 1000 clients in Consumer Goods, Retail and

Healthcare industries

GlaxoSmithKline New York, NY

October Senior Executive Immunization Specialist

2009- • Ruby Tier Winner

September • Ranked in the top 20% of sales force nationally

2011 • Responsible for direct Biologic sales to hospitals, IDNS, large medical groups and private physicians

• Responsibilities included contract negotiations, formulary negotiations and protocol implementation

• Responsible for consultative selling to Public Health Sector Clients

• Completed Area Development Program

• Lead training and facilitation sessions for regional and national meetings

• Assisted in the development of new sales representatives

• Nominated and functioned as an associate trainer for vaccines training

• Nominated and functioned as a liaison between the field and leadership team on the field advisory board

August Executive Immunization Specialist

2007- • Emerald Tier Winner

October • Ranked in the top 10% of sales force nationally

2009 • Responsible for direct Vaccine sales to Hospitals, Large Medical Groups and Private Physicians

• Responsible for consultative selling to Public Health Sector Clients

• Successfully launched 2 new products in 1 year

• Achieved sales growth of 50% for products in portfolio

• Generated over 1 million dollars in sales within territory

May Senior Pharmaceutical Sales Representative

2005 • Ruby Tier Winner

August • Ranked in the top 20% of sales force nationally

2007 • Exceeded sales goals for product portfolio (Cardiovascular, Urology & Diabetes) for four consecutive sales quarters

• Grew lead product 6 market share points for a product which historically had negative sales trends in the territory

• Successfully launched new Cardiovascular product #2 territory in Nation

Toyota Motor Sales, U.S.A, INC

April District Sales Manager West Caldwell, NJ

2004 • Participated in the successful launch of Scion, a new brand of vehicles for Toyota Motor Sales

May- • Part of #2 Region (out of 16 regions) for Scion sales volume

2005 • Exceeded Regional Sales goals 10 out of 12 months

• Managed 4 districts consisting of approximately 40 dealerships

• Organized grass roots marketing efforts to gain regional awareness of Scion brand

• Assist dealerships with various marketing efforts to target youth market and increase retail sales

• Training dealership personnel and maintaining new sales process at dealership

October District Service and Parts Manager West Caldwell, NJ

2000- • Assisted dealers with various marketing efforts and promotional programs in the areas of service and parts to increase

April dealerships overall performance and profitability.

2004 • Assisted dealers in setting and achieving sales goals for market share increases in parts and service departments

• Counseled dealership management regarding sales, profitability and operational procedures

• Represented the manufacturer in communicating and administering factory policies to dealers as well as Toyota customers

to ensure long- term customer satisfaction and owner retention.

March Regional Management Assistant West Caldwell, NJ

2000 - • Provided logistical support to dealers in maintaining and tracking vehicle inventory

October • Utilized National Vehicle Ordering System to assist dealers in tailoring vehicles to customer specifications

2000 • Researched customer contacts relating to Lemon Law and Product Liability Issues and delegated cases for arbitration

• Served as a liaison between Toyota’s National Headquarters, dealers, and customers to resolve Customer Satisfaction issues

July Management Trainee Torrance, CA

1999- • Selected to complete an extensive management training program with Toyota Motor Sales

March • Assisted in the development of a standardized sales consultant training curriculum based on Total Quality Principles

2000 • Utilized analytical and problem-solving skills to Interface directly with Toyota owners, prospective buyers, dealers and regional offices to resolve concerns

• Assisted in the coordination and execution of National Product Launches

EDUCATION

UNIVERSITY OF MARYLAND AT COLLEGE PARK College Park, MD

Double Major: International Business and Marketing Graduation: Dec.1998 GPA: 3.45 Consistently worked 40+ hours a week to finance 100% of college tuition and expenses

Recipient of President's Scholarship

Academic Honors

College Park International Studies Program

IBM- Total Quality Management Project

Recipient of Golden Key Award

SKILLS AND PROFESSIONAL DEVELOPMENT

• Proficient in conversational Spanish, French and Haitian Creole

• Completed Value Selling Training

• Completed Advanced Development Program

• Completed Lead with your Strengths course

• Completed Facilitation training

• Completed Franklin Covey Time Management and Pacific Institute training

• Completed I-Speak training course

• Completed ACES/SPIN selling course

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