ZOVISA WELLS

**** **** **** **

APT ***

TEXARKANA, AR 71854

870-***-**** ( Home )

(870) 903-***-**** ( Cell )

Career Objective

Position in clerical or sales which will allow me to utilize my education, experience, and character and combine service principles and technology with the humanistic side of customer care providing a variety of support required for a profession.

Summary of Qualifications

Microsoft Office-6yrs,Microsoft Excel-6yrs,Microsoft Access-5yrs,WPM-50-55,Powerpoint-5yrs,Windows XP-5yrs,10 Key. Fax Machines, Copiers, Printers, Scanners, Projectors, Cash Registers, Credit Card Machines, Computers, and Label Makers.

Work History

Mar 23, 2008 Harte-Hanks - Texarkana, Texas

Customer Service Rep

*Customer service rep

*manage accounts

*work with computers(Microsoft excel, internet explorer, Microsoft word)

*train new employees

Dec 21, 2007 - Mar 22, 2008 EZ Mart - Texarkana, Texas

Cashier

*Stocking

*cash handling

*worked in the deli (cooking)

*customer service

*worked with lottery machine

*clean daily.

Aug 18, 2007 - Dec 15, 2007 Purpose Money - Texarkana, Texas

Customer Service Rep

*Advertise and promote sales

*customer service

*cash handling

*collections

*conduct deposits into bank accounts

*set daily quota goal

Mar 15, 2007 - Aug 18, 2007 Sears - Texarkana, Texas

sales associate

*Assist customers

*stocking

*advertise and promote sales

*cash handling

*help train new employees.

Dec 20, 2005 - Jan 02, 2007 Faith, Love, and Hope - Texarkana, Arkansas

Mentor/Helper

*provided supervision to youths ages 4-18 years of age on a daily basis

*obtain daily behavioral reports and monthly evaluations

*organized and established social events and youth programs

*ensured a safe and clean environment at all times

*established effective communication

*assisted with tutoring programs(computer programs, math, science, history, english)

Jan 03, 2006 - Jun 15, 2006 West Asset Corp - Texarkana, Arkansas

debt collector

*processed

*gave financial counseling and solutions to clients

*reported pass due account information to the credit bureaus

*communicated and cooperated effectively with others

*leadership skills demonstrated in decision-making and problem solving

*strong computer, written, verbal, telephone, communication, and interpersonal skills

Oct 01, 2002 - Dec 15, 2005 Southern Ark University - Magnolia, Arkansas

Student Helper

*gathered and processed student information

*book keeping

*office machinery

*answered telephones and transfer calls as needed

*transferred documents daily to each academic

*provided customer service and scheduled appointments

May 05, 2005 - Aug 18, 2005 Dillard's - Texarkana, Texas

sales associate

*advertisement

*sales

*customer service

*set up displays and ads for fragrance campaigns and contests each week

*operated cash register and credit card machines

*monthly inventory

Apr 15, 2000 - Aug 09, 2002 First Ark Bails Bonds - Texarkana, Texas

secretary

*answered telephones

*conduct payroll

*typed documents and paperwork for the clients

*I also maintain the order of the office as in cleaning up the place and making coffee every morning.

Education

Aug 2006 - Dec 2007 Texarkana college - N. Robinson Rd, Texas

Education Level: 3+ years college, technical or vocational school

Major: Business

Minor: Criminal Justice

Total Hours: 28.0

Graduated: No

Aug 2002 - Dec 2005 Southern Ark University - Magnolia, Arkansas

Education Level: 3+ years college, technical or vocational school

Major: Business

Minor: Criminal Justice

GPA: 2.52

Total Hours: 61.0

Graduated: No

Aug 2000 - May 2002 Arkansas High School - Texarkana, Arkansas

Education Level: High School Diploma/GED

Major: General Studies

GPA: 2.89

Graduated: Yes

Occupational Experience

Computer Specialists, All Other ( 5 yrs 2 mo )

Personal Care and Service Workers, All Other ( 2 yrs 0 mo )

Counter and Rental Clerks ( 2 yrs 0 mo )

Retail Salespersons ( 3 yrs 0 mo )

Sales Representatives, Services, All Other ( 3 yrs 0 mo )

Telemarketers ( 0 yrs 6 mo )

Sales and Related Workers, All Other ( 5 yrs 0 mo )

First-Line Supervisors/Managers of Office and Administrative Support Workers ( 3 yrs 0 mo )

Bill and Account Collectors ( 0 yrs 6 mo )

Bookkeeping, Accounting, and Auditing Clerks ( 2 yrs 0 mo )

Payroll and Timekeeping Clerks ( 2 yrs 0 mo )

File Clerks ( 3 yrs 0 mo )

1. Assigns and records or stamps identification numbers or codes to index materials for filing. 3 to 4 years

2. Authorizes or documents materials movement, using logbook or computer and traces missing files. 3 to 4 years

3. Inserts additional data on file records. 3 to 4 years

4. Inspects or examines materials or files for accuracy, legibility, or damage. 3 to 4 years

5. Locates and retrieves files upon request from authorized users. 3 to 4 years

6. Photographs or makes copies of data and records, using photocopying or microfilming equipment. 3 to 4 years

7. Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. 3 to 4 years

8. Removes or destroys out dated materials in accordance with file maintenance schedules or legal requirements. 3 to 4 years

9. Scans or reads incoming materials to determine filing order or location. 3 to 4 years

10. Sorts or classifies information, according to content, purpose, user criteria, or chronological, alphabetical, or numerical order. 3 to 4 years

Receptionists and Information Clerks ( 3 yrs 0 mo )

Office Clerks, General ( 3 yrs 0 mo )

Office and Administrative Support Workers, All Other ( 2 yrs 0 mo )

Computer Skills

Typing Speed: 40 Words Per Minute

• Database Software (Oracle, Access, etc)

• Desktop Publishing Software (PageMaker, etc)

• E-Mail Software (Outlook, etc)

• Graphics/Drawing Software (Photoshop, etc)

• Internet Browser (Netscape, IE, etc)

• Personal Computers

• Presentation Software (PowerPoint, etc)

• Spreadsheet Software (Lotus, Excel, etc)

• Web Design Software (Front Page, etc)

• Word Processing Software (MS Word, etc)

Language Skills

English

French

References

Walton Gamble

Business Owner/Uncle

Gamble's Lawn Mower Service

870-***-****

Elnora Harris

Neighbor

Red River Army Depot

870-***-****

Rufus Robinson

Supervisor

Harte-Hanks

903-***-**** Ext.: 6516

Contact this candidate