Clerical/Sales
Resume:
ZOVISA WELLS
APT ***
TEXARKANA, AR 71854
870-***-**** ( Home )
(870) 903-***-**** ( Cell )
Career Objective
Position in clerical or sales which will allow me to utilize my education, experience, and character and combine service principles and technology with the humanistic side of customer care providing a variety of support required for a profession.
Summary of Qualifications
Microsoft Office-6yrs,Microsoft Excel-6yrs,Microsoft Access-5yrs,WPM-50-55,Powerpoint-5yrs,Windows XP-5yrs,10 Key. Fax Machines, Copiers, Printers, Scanners, Projectors, Cash Registers, Credit Card Machines, Computers, and Label Makers.
Work History
Mar 23, 2008 Harte-Hanks - Texarkana, Texas
Customer Service Rep
*Customer service rep
*manage accounts
*work with computers(Microsoft excel, internet explorer, Microsoft word)
*train new employees
Dec 21, 2007 - Mar 22, 2008 EZ Mart - Texarkana, Texas
Cashier
*Stocking
*cash handling
*worked in the deli (cooking)
*customer service
*worked with lottery machine
*clean daily.
Aug 18, 2007 - Dec 15, 2007 Purpose Money - Texarkana, Texas
Customer Service Rep
*Advertise and promote sales
*customer service
*cash handling
*collections
*conduct deposits into bank accounts
*set daily quota goal
Mar 15, 2007 - Aug 18, 2007 Sears - Texarkana, Texas
sales associate
*Assist customers
*stocking
*advertise and promote sales
*cash handling
*help train new employees.
Dec 20, 2005 - Jan 02, 2007 Faith, Love, and Hope - Texarkana, Arkansas
Mentor/Helper
*provided supervision to youths ages 4-18 years of age on a daily basis
*obtain daily behavioral reports and monthly evaluations
*organized and established social events and youth programs
*ensured a safe and clean environment at all times
*established effective communication
*assisted with tutoring programs(computer programs, math, science, history, english)
Jan 03, 2006 - Jun 15, 2006 West Asset Corp - Texarkana, Arkansas
debt collector
*processed
*gave financial counseling and solutions to clients
*reported pass due account information to the credit bureaus
*communicated and cooperated effectively with others
*leadership skills demonstrated in decision-making and problem solving
*strong computer, written, verbal, telephone, communication, and interpersonal skills
Oct 01, 2002 - Dec 15, 2005 Southern Ark University - Magnolia, Arkansas
Student Helper
*gathered and processed student information
*book keeping
*office machinery
*answered telephones and transfer calls as needed
*transferred documents daily to each academic
*provided customer service and scheduled appointments
May 05, 2005 - Aug 18, 2005 Dillard's - Texarkana, Texas
sales associate
*advertisement
*sales
*customer service
*set up displays and ads for fragrance campaigns and contests each week
*operated cash register and credit card machines
*monthly inventory
Apr 15, 2000 - Aug 09, 2002 First Ark Bails Bonds - Texarkana, Texas
secretary
*answered telephones
*conduct payroll
*typed documents and paperwork for the clients
*I also maintain the order of the office as in cleaning up the place and making coffee every morning.
Education
Aug 2006 - Dec 2007 Texarkana college - N. Robinson Rd, Texas
Education Level: 3+ years college, technical or vocational school
Major: Business
Minor: Criminal Justice
Total Hours: 28.0
Graduated: No
Aug 2002 - Dec 2005 Southern Ark University - Magnolia, Arkansas
Education Level: 3+ years college, technical or vocational school
Major: Business
Minor: Criminal Justice
GPA: 2.52
Total Hours: 61.0
Graduated: No
Aug 2000 - May 2002 Arkansas High School - Texarkana, Arkansas
Education Level: High School Diploma/GED
Major: General Studies
GPA: 2.89
Graduated: Yes
Occupational Experience
Computer Specialists, All Other ( 5 yrs 2 mo )
Personal Care and Service Workers, All Other ( 2 yrs 0 mo )
Counter and Rental Clerks ( 2 yrs 0 mo )
Retail Salespersons ( 3 yrs 0 mo )
Sales Representatives, Services, All Other ( 3 yrs 0 mo )
Telemarketers ( 0 yrs 6 mo )
Sales and Related Workers, All Other ( 5 yrs 0 mo )
First-Line Supervisors/Managers of Office and Administrative Support Workers ( 3 yrs 0 mo )
Bill and Account Collectors ( 0 yrs 6 mo )
Bookkeeping, Accounting, and Auditing Clerks ( 2 yrs 0 mo )
Payroll and Timekeeping Clerks ( 2 yrs 0 mo )
File Clerks ( 3 yrs 0 mo )
1. Assigns and records or stamps identification numbers or codes to index materials for filing. 3 to 4 years
2. Authorizes or documents materials movement, using logbook or computer and traces missing files. 3 to 4 years
3. Inserts additional data on file records. 3 to 4 years
4. Inspects or examines materials or files for accuracy, legibility, or damage. 3 to 4 years
5. Locates and retrieves files upon request from authorized users. 3 to 4 years
6. Photographs or makes copies of data and records, using photocopying or microfilming equipment. 3 to 4 years
7. Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. 3 to 4 years
8. Removes or destroys out dated materials in accordance with file maintenance schedules or legal requirements. 3 to 4 years
9. Scans or reads incoming materials to determine filing order or location. 3 to 4 years
10. Sorts or classifies information, according to content, purpose, user criteria, or chronological, alphabetical, or numerical order. 3 to 4 years
Receptionists and Information Clerks ( 3 yrs 0 mo )
Office Clerks, General ( 3 yrs 0 mo )
Office and Administrative Support Workers, All Other ( 2 yrs 0 mo )
Computer Skills
Typing Speed: 40 Words Per Minute
• Database Software (Oracle, Access, etc)
• Desktop Publishing Software (PageMaker, etc)
• E-Mail Software (Outlook, etc)
• Graphics/Drawing Software (Photoshop, etc)
• Internet Browser (Netscape, IE, etc)
• Personal Computers
• Presentation Software (PowerPoint, etc)
• Spreadsheet Software (Lotus, Excel, etc)
• Web Design Software (Front Page, etc)
• Word Processing Software (MS Word, etc)
Language Skills
English
French
References
Walton Gamble
Business Owner/Uncle
Gamble's Lawn Mower Service
Elnora Harris
Neighbor
Red River Army Depot
Rufus Robinson
Supervisor
Harte-Hanks
903-***-**** Ext.: 6516
Contact this candidate