Dear Hiring Manager,

If your organization is seeking an individual who demonstrates decisiveness, who is a fast learner, and someone who is eager to learn new things, then I’m the person you are seeking, I am skilled at developing strategies for continuous improvement, utilizing technical expertise, interpersonal skills, and through analysis to facilitate solutions to complex patient problems and process improvements to increase company value. My skills will enable me to fulfill your expectations. I am confident that my background and knowledge in the Networking aspect of Information Technology coupled with the knowledge I gained from Troy University will prove an asset to your organization.

My specific proficiencies include but are not limited to PC troubleshooting both desktop/laptops, Microsoft Office Suites, programming (Visual Basic 2008, C++, JAVA, HTML, Active Directory, Windows Server 2003/2008, DNS management, terminal server applications, and Citrix) . I am a professional worker and a motivated self-starter seeking an n entry-level position in the IT Technology field.

I would welcome the opportunity for a personal interview to further discuss my skills and what else I can contribute to your organization. I look forward to hearing from you soon.

Cordially,

Christopher Knight

Objective: To obtain an Entry-level position that I can demonstrate my skills to advance the organization in anyway necessary, and improve my skills as an IT professional.

HIGHLIGHT OF QUALIFICATIONS

Customer service skills

Microsoft Office Suite

PC desktop / laptop troubleshooting

Data Backup/Recovery

Active Directory

Windows Server 2003/2008

Citrix Xenapp

DNS

IIS

Network Troubleshooting/Updates

Domain Controller

Team Leadership

Cisco Router Config Builds

Server Applications

Programming (C++, JAVA, Visual Basic 2008)

CAREER SUMMARY

Wal-Mart Distribution Center (June 2010 –Present)

Quality Assurance/System Operator

Ensure inventory efficiency meets database requirements; audit quantities of inventory to ensure correct merchandise is shipped

Managed the timing and the quantities of goods to be ordered and stocked, so that demands can be met satisfactorily and economically.

Verify vendor stock numbers, case counts and maintain records, logs and forms with detail and legibility.

Accurately and efficiently maintain warehouse data base for the facility

Process billing jobs, data entry, hardware maintenance, research and trouble shooting.

Track and distribute warehouse supplies.

Red Peg (August 2010 - Present)

Brand Ambassador

Advertised the product so that the demand will be higher to a prospective consumer.

Express the message of the company to the consumer to gain knowledge of the product being advertised.

Clean to Play (05/2009 – 08/2009)

Customer Care Rep

Made decisions as a group, by using problem solving skills to plan the quickest and most efficient route for a clean, safe environment.

Lowes (05/2007 – 10/2008)

Customer Service Assistant

Support the implementation of common processes to provide customers with proper tools to obtain the correct purchases for current customer purchases.

Responsible for synchronization of a supply chain between various customers.

Monitored inventory demand and material assets to optimize total supply chain management

Managed and regulated customer purchase list to expedite delivery schedule.

Hardees (01/2002 – 07/2005)

Developed solutions by using equipment available on the job to keep store area easily assessable and user friendly.

Prepared food to store in freezer for proper use.

EDUCATION

TACD Boot camp (08-2012-In Progress) Atlanta, GA

Certified Network Administrator

Troy University

B.S. Computer Science (Received MAY 2011)

Minor: Business

CAREER RELATED COURSES

Web-Based Software Development, Operating Systems, Advanced Programming I, Data Structure & Algorithms, Computer Programming I, Computer Programming II, Computer Systems Organization, Computer Hardware Systems.

References available upon request

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