IT
Resume:
Danny LaFollette
************@*********.***
Certifications:
* Cisco Certified Network Associate (CCNA)
* Microsoft Certified Systems Engineer (MCSE) with a specialty in Security
* Microsoft Certified Systems Administrator (MCSA) with a specialty in Security
* Comptia Security+ Certified
* Comptia Network+ Certified
* Comptia A+ Certified
* HP Certified on 5SI/SIMX/M/N, 4SI/SIMX, 3SI/P, 4/4+/4M/M+, & 2P/+ LaserJet Printers.
* Georgia Work Ready/National Career Readiness Platinum Plus Certified
In addition to the certifications above, I am currently working on my Cisco Certified Network
Professional (CCNP) certification.
Skills:
*SOX/Government/Corporate Compliance
*ITIL, Audit readiness, Identity Management
*Data privacy, Separation of Duties (SOD)
*Audit Trails Business/System Control Points
*Disaster Recovery, Logical Security
*Electronic Data Interchange (EDI)
*Peoplesoft, SAP, Oracle, SQL, Unix, Linux
*RACF/Mainframe/CICS/IMS/TSO/ISPF/MVS
*Windows, MS-Office, Visio/Project, AutoCAD
*HP OpenView Service Desk
*Remedy IT Service Management.
*PC/Printer/Plotter/End-User/Software technical support.
*Server/Tape backup/Network support
*Terminal Services, ISP/Routers/switches
*Load-Balance/Cluster/Proxy/IIS Servers
*Active Directory, DNS, WINS, TCP/IP
*Anti-Virus, Firewall, Encryption, Security
Employment History:
01/2008 - 05/2009 Application Controls Owner (ACO) for IBM
* Assessed the day-to-day Application compliance issues. Business and System Controls, Audit Trails, Data privacy, Separation of Duties (SOD), Disaster Recovery, and Change Control Management.
* Facilitated internal/external corporate audits. Establishing an audit ready posture at all times.
* Coordinated communicates with Application owners, Business process owners, Business Analysts, Business Area Experts, Developers and Technical Support Personnel on key application and compliance issues.
09/2001 - 12/2007 Advisory IT Specialist for IBM
* Directed an IBM contracted SOX Security/Application Management team that provided ITSM Service Support functions in Configuration Management, Change Management, Incident Management and Service/Help Desk & Release Management.
* Implemented SOX application compliance, User Separation of Duties, and Audit readiness for the 100+ applications.
* Established and documented business controls/compliance processes/application procedures. Served as the Single Point of Contact for both clients and internal delivery groups for information, issues, escalations, and audits.
* Managed projects to assist outside vendors in implementing Electronic Data Interchange (EDI) at their sites. Setup vendor accounts & collaborate with the vendors technical support people directly to implement fully electronic means of exchanging invoices & purchase orders.
* Monitored the daily EDI transactions logs & corrected SAP IDOC errors, Harbinger IDOC errors and Critical Treasury errors as well as provided hotline support to customers and document the results for audit purposes.
06/1997 - 08/2001 Systems Equipment Engineer for Lucent Technologies
* Served as an IT Technical Consultant and Support for a high volume production-engineering department.
* Administered Servers, workstations and tape backups. Provided single point of contact support for end-users, printers/plotters, software, network, email, voicemail, and remote access.
* Designed and implemented various process changes and complex systems integration activities to optimize asset performance and streamline workflow to support dynamic business objectives and supply-chain optimization.
* Recommend equipment purchases, provided testing and training on customer hardware, software, and server related items.
Education:
* Bachelor of Science in Electronic Engineering Technology from DeVry University.
* Diploma in Business from Savannah High School.
Internships:
10/1993 - 02/1994 Computer System Analysis for Gulfstream Aerospace Inc.
* Served as an IT Technical Consultant Advised on hardware and software needs.
* Managed PC and P.C. parts inventory and deployed pc to end-users.
02/1994 - 05/1994 M. I. S. Assistant for Chatham County M. I. S.
* Diagnosed hardware, software, network related problems.
* Used County Vehicles to determine problems in remote locations.
* Installed patch cable and connected PCs to token ring network.
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