Diana C Rodriguez
Tel: 408-***-**** **********@*****.***
SKILLS
• Goal oriented, dependable, flexible, team player & strong on follow-ups
• Detail proficiency, self-starter, able to learn quickly.
• Computer efficiency skills: Windows XP, Microsoft Office, QuickBooks, Internet research, office communication email
• Language: fluent in both English and Spanish
EXPERIENCE
Stanford Hospital and Clinics Palo Alto, CA 04/12-07/12
Clerical
• Prepared patient files for Scanning
• Shipped files to Deliverex
• Assisted with sending Financial Applications to patients
• Checking and forwarding voicemails to the appropriate person
• Assisted with other office duties
Nelson Staffing- Temp Agency Campbell, CA 08/11-04/12
Receptionist
• answer telephone, screen and direct calls, take and relay messages
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customers
Zazzle - Internet shopping Santa Clara, CA 05/11-08/11
Digital Press Production
• Responsible for creation of customer orders in Digital Press
• Responsible for reviewing orders to ensure quality and completeness; this is including but not limited to inspecting orders, reviewing product specifications, image quality, and image placement.
Google- Internet search Mountain View, CA 03/08-02/10
Quality Control Operator
• Monitored the quality and validity of written material into database for internet operation.
Live Ops- Software Palo Alto, CA 03/06-03/08
Administrative Assistant
• Managed the internal and external mail and provided telephone support for the resolved problems mediated disputes and handled customer complaints.
• Responsible for the maintenance of office supplies and office equipment, sourcing competitive products and reducing costs.
• Maintained confidential client details in up-to-date filing system.
EDUCATION
• High School Diploma - High School
• Compu21 School – Microsoft Office, QuickBooks, Peachtree Certification.