Customer Service High School
Resume:
Prevetta Williams
********@*****.***
Taylor, MI 48180
CAREER OVERVIEW
Highly enthusiastic customer service representative with 2+ years client interface experience, working in fast-paced environments. Solid team player with a great positive attitude in search of skills that will strengthen my previous skills and assist with gaining new skills that will positively enhance my future career.
ACCOMPLISHMENTS
January 2007: Inducted into the National Honors Society in my second year of High School.
April 2010: Completed 21 hours of volunteer work for Meal on Wheels.
CORE STRENGTHS
Strong organizational skills
Listening skills
Creative problem solver
Excellent communication skills
Fast learning ability
Multi-tasking
WORK EXPERIENCE
Crew Member
April 2009- Present
McDonald’s- Detroit, MI
Greet and service valued customers with a smile including duties such as a cashier, prepare and present food, as well as maintain a cleanliness environment.
FedEx Warehouse Employee
December 2010- January 2011
FasTemps Temp Services
Belleville, MI
Scan, pile, organize, and put away packages into their proper area to be distributed.
Jac Products Plant Employee
October 2010- November 2010
Phoenix Temp Services
Saline, MI
Cut, mold, weigh and put plastic into its proper area
Legal Affairs Department Intern
June 2009-August 2009
Detroit Medical Center
Detroit, MI
Uploaded files into the A&A database
Closed out previous, completed files within the A&A database
Attended and sat-in on Arbitration hearings with Attorney Patricia
Prepared necessary documents for future arbitration hearings
Copying/filing
Took office calls/messages
Made Labels for existing and future files
Sales Associate
May 2009- August 2009
Little Caesars
Detroit, MI
Operated cash register
Prepped pizza dough and stored at necessary temperature
Prepared pizza products, bread, and wings to be cooked
Distributed food to customers
Dish washing
Wait Staff Student
December 2008- November 2009
Henry Ford Village Retirement
Dearborn, MI
Set designated tables with table cloth, cutlery, drinking glasses/coffee cups, and appropriate condiments.
Greet, serve and provide residents with drinks, appetizers including soup/salad/fruit, entrees, and desert.
Put orders into a touch-screen computerized system
Tray lifting on the right shoulder containing food
Clearing tables and prepare to clean and re-set.
Breakdown station- gathering and organizing all dirty dishes to be cleaned
Dish washing
Other; mopping, putting away cutlery, wrapping/heating un-used food/sauces.
EDUCATIONAL BACKGROUND
Eastern Michigan University September 2009- Present
Ypsilanti, MI
Currently a Sophomore
Anticipated Grade year, 2013
Communication & Media Arts High School September 2008-June 2009
Detroit, MI
Graduated Top 3 in my class
Overall G.P.A 3.7
Murray Wright High School September 2005- June 2008
Detroit, MI
National Honors Society
KEYWORDS
Customer service, sales, phone skills, cash handling, MS Excel, MS Word, A&A Database, HS diploma, customer satisfaction
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