H.R. Recruiter/Generalist

Amy Teston Cell: 469-***-****

**** ********** ***** ****: 972-***-****

Rowlett, TX 75089 **********@*****.***

Objective

To obtain a position where my related experience, training and proven abilities will offer opportunity for contribution and advancement.

Work Experience

2010 - present TX Regional Medical Center at Sunnyvale

Physician Liaison

Responsible for strategically planning and implementing outreach efforts focusing on physicians, community groups, and other potential referral sources through the hospital's targeted market.

Developing hospital referral relationships with physicians in the service area, with the goal of maximizing referral and redirection opportunities for both inpatient and outpatient services.

Creating a target list of physicians, an annual marketing plan for physicians and referral sources, and providing input in the development and implementation of marketing plans for all service lines.

Report on the activity level and outcomes of activities on a regular basis, focusing on increases in volume and/or addressing issues.

2007 - 2009 TX Oncology - Sammons Cancer Center

Clinical Data Coordinator - Breast Cancer Research

Ensure clinical trial patient population is in accordance with protocol specific guidelines as set forth by study sponsors and pharmaceutical companies. Maintain timelines with multiple medical teams and research sponsors

Acting liaison between major pharmaceutical companies (Genetech, Pfizer, Merck, etc.) and research staff at Texas Oncology.

Responsible for accurate and timely data collection, documentation, entry and reporting. Schedules and participates in monitoring and auditing activities.

Train and obtain certification on a wide array of electronic clinical research databases.

2007 - 2007 Guardian Healthcare - Homecare

Healthcare Account Representative - Outside Sales

Promote home health services to area hospitals, physician offices, assisted/rehab centers. Provide customer service to healthcare clientele.

Work independently daily while meeting daily/weekly/monthly goals.

Initiate, build and maintain a relationship with various healthcare providers in an effort to obtain referrals for our services.

Territory included: Mesquite, Garland, Plano, Richardson, McKinney, Allen and

Frisco.

1998 - 2007 Doctors Hospital of Dallas (TENET)

Marketing Coordinator/Administrative Assistant - Administration

Promote hospital to specified service area and surrounding community by advertising, coordinating community events an educational seminars.

Obtain FTC approval for all literature, advertisements, and public relations.

Directly assist the Director of Business Development and the Chief Nursing Officer with administrative support.

Process all check requests relating to Business Development/Nursing services while maintaining account and contract information.

Request grants through corporate foundation to promote hospital through sponsorship of local charities and community events.

Screened all marketing/PR calls relating to sales, contributions, media requests and made recommendations to DBD.

Schedule, coordinate, staff and promote community health fairs to local businesses.

Coordinated the senior citizens program, Prestige Care.

Supported Community Services, Inc which offered local high school seniors Nursing and Allied Health scholarships. Also processed educational sponsorship requests by our employees.

Assisted in day to day functions as needed by Administrative team.

Delegated duties/trained volunteer staff for assignments as needed.

Human Resources Assistant - Human Resources

Screened applicants, answered incoming calls, tracked H.R. data: including applicant flow, I-9 data, employee licensure and referral/sign-on payments.

Coordinated general hospital orientation for new employees held bi-weekly to include background screens, photo i.d’s, comp meal cards, creating information packets, etc.

Process and payroll all new hires, submit status/payroll changes, create/run reports as needed.

Maintained job postings (via intranet and internet, contributed to employee newsletter, changed out bulletin boards, coordinated employee events, etc.

Assisted employees with questions/concerns, helped managers complete job requisitions.

High volume of walk-in traffic, supported office of 5.

Administrative Assistant - Quality Management

Received and delegated insurance calls for patient case management to the specific case managers and social workers.

Maintained current list of providers including Home health agencies/assisted living/nursing homes/DME and hospice providers.

Attended, recorded and distributed minutes for all Quality management and Risk management meetings.

Supported office of 6. I then transferred to Dallas TENET facility - Doctors Hospital.

1994 - 1997 Baylor University Medical Center

Medical Secretary II - Pathology

Gathered and assisted Physician/Resident/Interns with slides and pathology reports for presentation at numerous clinical conferences.

Received, sorted, distributed all path. reports daily and labeled corresponding path photos.

Heavy phones and walk-in traffic. Read preliminary diagnoses to physician staff.

Medical Secretary II - Dr. Harry Sarles - Gastroenterologist

Obtained outside patient records in a timely manner prior to their appointment/procedure.

Scheduled all appointment testing. Obtained recertification through insurance company. Admitted patients when needed.

Instructed patients with necessary pre-preparation guidelines prior to procedure.

Heavy phones - heavy transcription.

Skills

Over 20 years hospital experience: have worked in Radiology, Cardiopulmonary, Ophthalmology, Gastroenterology, Pathology, Quality Mgmt, H.R., Marketing/ Administration, Sales & Research.

Proficient in Microsoft applications: Word, Outlook, Publisher, Excel, Power Point.

Experience working with volunteer/intern staff: delegating assignments, completing evaluations, creating weekly duty lists, etc.

Years of experience working directly with employees, patients & family members.

Excellent customer service skills.

Very familiar with most office equipment - fax, copier, laminator, binders, etc.

Very organized and able to multi-task efficiently.

Experience logistically coordinating both employee and public related events. Examples include: overseeing a visit to our facility by Governor Rick Perry, new employee orientation, health fairs, vendor fairs, employee appreciation events - such as service awards and employee of the month events.

Notary Public - State of Texas.

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