Stacey A. Delaney-Rhoiney

***** ******* *****

South Holland, IL 60473

708-***-**** – Home

azsydm@r.postjobfree.com

Summary • Experienced in business-to-business marketing, sales and service. Respected Leader and Motivator. Dedicated Team Player. Community Organizer.

• Detail oriented, organized, capable of managing accounts, records, information and people. Creative, energetic, committed to excellence. Forward thinking professional.

Experience 2/95 – 11/09 CCH, Incorporated – Chicago, IL

Tax and Accounting Division

National Sales Manager – Professional Publications

• Managed and motivated a team of 9 inside sales representatives promoting CCH Tax and Accounting Professional Books, Journals and Internet Publications. Oversaw 2 educational/college sales reps.

 FY 2008 Sales at 104% of target.

 FY 2007 Sales at 124% of target.

 Interviewed, trained and coached new hire’s; direct daily sales activities.

 Interacted with Product Management, Editorial, Marketing Communications and Customer Service management staff to streamline marketing efforts, develop strategic plans to promote products to client base. Spearheaded Task force to convert print products to E-Book format. Effectively manage internal inquiries, concerns and operational policies.

 Attended and staffed regional/national trade shows. Corresponded with associations in our target market to determine which conferences were advantageous to attend. Worked with Marketing Communications department to create custom advertising for Trade Shows and client web sites.

 Maintained records for sales activity, personal time off, salary reviews, commissions and bonuses, and all related administrative functions.

 Corresponded and marketed directly to Major accounts for the division.

 Initiated Strategic Alliance programs with Associations from our various target markets, especially in the Continuing Professional Education arena.

 Acted as liaison for global Wolters Kluwer affiliates and sister companies.

 Excellence in Action awards 10/95, 10/96 and 03/01. Presidents Round Table attendee 2001, 2003 & 2007. PRT Qualified 2008.

 Lean Six Sigma Green Belt.

 Previous Sales Management position: Western Division Inside-Sales Manager 8 years. Managed up to 15 sales reps dedicated to selling TAA electronic products line. (Internet based)

Community

12/07 - 2008 Oil for My Lamp Ministries – South Holland, IL – Founder/ Executive Director

 Faith Based Finishing School for young women aged 14 – 30.

• Solicit community organizations for assistance in executing “Life Skills” education. Bring professional women together with aspiring young women.

• Provide an atmosphere of learning, inclusion and responsible participation.

Experience 03/90 – 01/95 Alberto Culver USA Melrose Park, IL

Headquarter Sales Representative

 Marketed Toiletries/Household products to wholesalers, retailers, drug and grocery distributors also State and Federal agencies. Secured contracts.

 Reduced credits and ad deductions, to less than 1%. Increased dollar/distribution levels in key accounts 10-15% per quarter.

 Significantly contributed to profits of the Household division by serving as broker to non-traditional classes of trade and specialty accounts.

 Expanded targeted sales division by promoting all brands via direct mail.

 Effectively utilized Information Resources Tracking software for proposal enhancement. Maintained company’s distribution objectives.

 Periodically worked in the field to promote client relations.

Consistently delivered 100% plus quota achievement. Circle of Excellence member FY92, FY93, and FY 94.

Experience 08/88–03/90 Temporary and Self Employment

 Temporary positions: Placement Counselor, Meeting/Event Planner and Owner/Manager of a writing service franchise.

03/78 – 08/88 US League of Savings Institutions

Systems and Forms Chicago, IL

Sales Representative

 Marketed 2000 products/services to 500 members within the Financial Services Division.

 Kept abreast of rules, regulations and laws affecting the industry to assist clientele with maintaining compliance.

 Worked closely with affiliates of the League, product managers and vendors to ensure optimal service to clients.

 Assisted product managers with selection of new products, scheduling of promotions, trade show staffing, direct mail advertising, the annual catalog, marketing materials and strategic sales campaigns. Conducted market surveys, compiled statistics, and recorded results.

 Specialized in new business prospecting and new product introductions.

Education 1982 Governors State University - University Park, IL

• BA - Liberal Arts, Emphasis in Business Administration

2004 – National University – San Diego, CA

• GMBA – Global Masters In Business Administration

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