Customer Service Management
Resume:
Holly Burbach
Derby, KS *****
*********@*****.***
Objective
Seeking a career in business services where I have the opportunity to work for a company where I can stay long term.
• Culinary experience includes: Baking, Chocolate, and Cooking
• Experience in providing customer service and assisting unhappy customers
• Computer knowledge includes: Microsoft Word, Excel, and PowerPoint, social media, internet search and e-mail
• Food Handlers Card
Job History
Green Acres Wichita, KS April 2012
Contractual Food Demonstrator
• Informed customers of product and ingredients
• Polled customer on which product they preferred
• Set up and took down station
Dillons Wichita, KS May 2008 - December 2008
Courtesy Clerk/Cashier
• Assisted customers with groceries from store to their car
• Handled cash, performed both debit/credit and cash transactions
• Provided customer service, assisted unhappy customers
• Followed safety standards and company policies
• Cleaned store for several shifts
NuWay
Waitress Wichita, KS August 2005 - October 2005
• Handled cash, performed both debit/credit and cash transactions
• Provided customer service
• Took orders accurately
• Performed dish washing duties according to sanitation guidelines
• Made beverage products including floats, malts, shakes
• Upheld safety standards
Holly Burbach, Page 2
Education
Butler Community College Andover, KS August 2011 - July 2013
Major: Restaurant Management
Classes taken:
• Food and Beverage Management
• Culinary 1 and 2
• Catering Management
• Human Resources
• Hospitality Marketing
• Customer Service/Quality Management
• Information Business Systems
Cowley County Community College Arkansas City, KS July 2009 - May 2011
Major: Hospitality Management
Classes Taken:
• Intro to Business
• Intro to Hospitality
• Sociology
• First Aid
• Public Speaking
North High Wichita, KS 2005 - 2009
Degree Earned: High School Diploma
Contact this candidate