Registered Nurse Manager

KIONI SMITH

*** ***** ***** **, ********, GEORGIA•30126

770-***-****• *******@*****.***

OBJECTIVE

To effectively utilize skills acquired during my career as a nursing healthcare professional to obtain a full time position with an established medical facility with opportunities for learning and career advancement.

SUMMARY OF QUALIFICATIONS

• Effective communicator, commendable interpersonal skills, intuitive, and a strong leader.

• Quick learner with an ability to rapidly achieve organizational integration, assimilate job requirements and employ new methodologies.

• At ease in high stress environments requiring superior ability to effectively handle multi-task levels of responsibility.

• Proven ability to work efficiently in both independent and team work environments.

• Computer proficient with Word, PowerPoint, Internet, Microsoft Windows, EXEL, and Microsoft office. Also proficient with input and extraction of patient information through electronic medical records (EMR).

• Ambitious healthcare professional with 13 years experience in supervising healthcare practice.

• Diversified background including patient care, clinical supervisor, process improvement, coordination of departmental operation, policy and procedures implementation, education and training, staff evaluation, project management skills, and impeccable technical skills.

• Dedicated, proactive and results focused individual with the ability to communicate with others at all levels, build cohesive work teams and devise “outside the box” solutions to problems.

• Experienced with administering IV antibiotic infusions, cardiac and diabetes drug infusions. Familiar with the use if infusion pumps.

EMPLOYMENT

United Health Group

Registered Nurse- Clinical Decision Support 2011-Present

• Responsible for assisting members with making informed decisions related to obtaining medical care.

• Act as a guide in leading members toward account specific benefits and healthcare options to help them obtain and maintain an optimum level of health and well being.

• Responsible for maintaining up to the minute account specific variables and must be able to relay those variables in a competent and precise manner to members, colleagues, and account managers.

• Must maintain measurable performance metrics. Performance is measured by the percentage of value drivers offered to members, value obtained during a call, and adherence to work schedule.

• Responsible for navigating within various computer operating systems, simultaneously to input and extract necessary data to assist members and/or colleagues and management with positive resolutions to task at hand.

• Assist with education and orientation of new nursing staff to Nurseline. Listen to new hires’ calls and provide constructive criticism. Allow new hires to listen in on call and demonstrate competent nursing while assessing, triaging, or providing education to a member. Answer questions by newly hired colleagues to aide in the smooth transition from classroom to taking live calls.

Peachtree Orthopedics Surgical Center- Atlanta, Georgia

Registered Nurse- Pre-Operative and Post Surgical Care Units 2006-2011

• Responsible for the preparation of patients for various invasive and non-invasive orthopedic procedures in a safe and efficient manner. Preparation includes but not limited to IV insertion, administering and monitoring pre-operative medications as ordered by surgeon. Assist anesthesiologist by pre-medicating patients with sedative and positioning of patients for various nerve blocks. Responsible for administering numbing agents (i.e. lidocaine, bupivicaine, marcaine)after placement of stimulating catheter needle by anesthesiologist.

• Responsible for the post surgical care of patients by maintaining and monitoring vital signs, administering conscious sedation and pain medications.

• Monitor and initiate corrective action to maintain the environment of care including equipment and material resources during pre-operative and post- surgical intervention.

• Function as central test RN. Duties include triaging patients either telephonically or in person, reviewing patient’s health histories to determine whether or not they are medically stable for surgery in an outpatient setting.

• Provide post operative care instructions and education to family members and patients.

Nursing Innovations Travel Agency

Registered Nurse- Fresno Community Hospital 2005-2006

• Provided competent nursing care through efficient triage, medication administration, and patient education.

• Responsible for the practice of competent nursing skills while caring for critically ill and fast track patients in a fast paced setting. Duties included triaging patients and assigning the correct acuity based on symptoms. Establishing multiple IV insertions as needed per patient acuity. Competently administering mediations as ordered by ER physicians, admitting physicians, or surgeons. Ability to calculate and dose patients with necessary medication as needed to sustain life and/or health (i.e. cardiac drips, diabetes infusions, antibiotic infusions). Responsible for administering medications via intramuscular, subcutaneous, oral routes using prudent nursing skills.

• Proficient with administering and reading electrocardiograms, and insertion of various indwelling catheters.

Northside Hospital-Atlanta, Georgia

Clinical Supervisor of Emergency Department 2002-2005

• Responsible for the practice of competent nursing skills while exercising patient care.

• Responsible for the management of nursing and support staff to ensure coordinated patient care and flow within the emergency department.

• Assisted in rating and documentation of staff for annual evaluations.

• Attended monthly Leadership meetings with Emergency Room Director, Clinical Coordinator, Emergency Room Manager, and other Clinical Supervisors to discuss staffing issues, fiscal business, educational needs for staff, how to remain in compliance with standards set forth by national accrediting agencies.

• Assisted in implementation of new policies and procedures within the emergency department in order to keep current with JACHO standards.

• Assisted in annual training and skills labs of employee continuing education.

Northside Hospital- Atlanta, Georgia

Registered Nurse- Emergency Department 2000-2002

• Responsible for the practice of competent nursing skills while caring for critically ill and fast track patients in a fast paced setting. Duties included triaging patients and assigning the correct acuity based on symptoms. Establishing multiple IV insertions as needed per patient acuity. Competently administering mediations as ordered by ER physicians, admitting physicians, or surgeons. Ability to calculate and dose patients with necessary medication as needed to sustain life and/or health (i.e. cardiac drips, diabetes infusions, antibiotic infusions). Responsible for administering medications via intramuscular, subcutaneous, oral routes using prudent nursing skills.

• Proficient with administering and reading electrocardiograms, and insertion of various indwelling catheters.

• Responsible for setting up sterile procedural trays for physicians utilizing aseptic technique.

• Functioned as relief charge nurse by coordinating emergency room flow with triaged patients as well as ambulance patients. Carried emergency radio and served as point of contact for ambulance units in route to facility and requesting orders or upon arrival to emergency department.

• Functioned as observation nurse in CDU (Clinical Decision Unit) within the emergency department. Responsible for monitor patients vitals and keeping MD’s abreast of patient’s condition in order to help them make an informed decisions as to whether or not a patient should be admitted or discharged.

• Functioned in the role of “nurse expeditor”, working closely with the clinical supervisor to coordinate flow of emergency room patients and patient admissions.

EDUCATION

Auburn University at Montgomery- Montgomery, Alabama 1995-1999

Bachelor of Science in Nursing

Robert E. Lee High School- Montgomery, Alabama 1992-1995

College Preparatory Diploma

CERTIFICATIONS____________________________________________

BLS

ACLS

REFERENCES

Available Upon Request

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