Sales Manager

Don Decker

**** *** *********** ***** *******, AB T2W 2T6 403-***-**** begin_of_the_skype_highlighting              403-***-****      end_of_the_skype_highlighting az9tiv@r.postjobfree.com

Carpentry Training

Carpenter Apprentice - May 2005 - February 2006 - Carpenters Millwright College

Subjects Covered

Roofing Trusses Foundations Wall Forms Flooring Interior Trim Exterior Finish Floor and Wall Framing Rigging Hardware Interior Walls and Ceilings Stairs and Decks

Occupational Health and Safety Layout and Erect Batter Boards and Building Lines

Certifications

Construction Safety Training Systems (CSTS) Workplace Hazardous Materials Information System (WHMIS) Power line Hazards Fall Arrest Safety Awareness Confined Spaces First Aid (Needs Updating)

Carpentry Work Experience

Maple Reinders January 2007–February 2009 Built Custom Plywood Wall Forms (Commercial & Industrial) Installed Peri and Custom Plywood Forms Helped complete finish work at Christ Church Built 50 Ft diameter Concrete tank at Bonny Brook

Millenia Projects May 2009–October 2009 Stripped 30 balconies on apartment building and (Commercial, Industrial, & Residential) replaced with new materials. Replaced new exterior vents on a 5 year old townhouse units

Brydon Stairs January 2010–February 2010 Assembly Line building stairs. Table Saw cutting (Residential) treads and risers

Customer Service Representative (Inbound Call Centre) May 2006 – December 2006 (Rogers Cable Systems) contracted to ICT Systems – St. John’s, NL

Received inbound calls to ICT call centre from customers in Ontario and New Brunswick. Connected customers with new cable services, and directed calls to appropriate departments, answered customer complaints, renewed cable services, and sold additional cable services.

Received award for the second highest hours worked out of 300 in bound reps.

Distributor January 2002 – February 2003

Aliron Marketing Inc. - North America’s Largest Suppliers of Employees Giftware Shopping

My job was to develop new customers in the St. John’s market by leaving samples at employers business’s, and during their breaks they would review the product line, and fill out the order form for the items which they wanted to order. I would return one week later to fill the orders.

Every month the company would ship me 10 – 12 gift items which would sell for 5 – 25.00. I would store these items until they sold out, or I would ship back the remaining items at the end of the month. My route would involve servicing 500 customers per month, which I developed over the course of my first month. My first year I had achieved the Gold Success Club and placed in the top 10 list out of 300 distributors in North America.

Inventory & Tool Warehouse Clerk

Ozark Electrical Ltd. July 2001 – January 2002

Because this company was involved in the oil industry both as a supply and a service company, they had to be ISO 9000 compliant. I was responsible for setting up and developing a stockroom computerized inventory system to ISO 9000 international standards. Organize inventory system from old warehouse to new location. Set up tool room for daily sign in and out of tools. Help shipper when not busy

Assistant Manager

Pretzel Maker Franchise (Owned by Mrs. Field’s Cookies)

My wife was the Manager and began as one of the workers when the new owners from New Brunswick had purchased this location in St. John’s Newfoundland. This location was originally bankrupt when the new owners purchased. Their first Manager was not managing the business properly and they appointed my wife as Manager in a short period of time. Shortly after she became Manager, I agreed to sign on and help her as Assistant Manager. The first thing we did was set in place disciplines for the staff and set goals for the staff to accomplish. In no time the counters were lined off. Store owners around were talking and could not believe the line ups we were getting at our counters. I give most credit to my wife because she handled all the tasks with both the customer, and the staff with great precision. In no time this location was the 3rd largest producing location in the North American Franchise. In the next 7 years we continually won awards at the Avalon Mall’s annual awards banquet for highest sales per square foo, and highest increase in sales per square foot. After 7 years the owners had to sell the store because of personal family problems, and had to dedicate their lives to their families.

Advertising Executive

Newfoundland Herald – Newfoundland’s Largest selling TV Guide 1991-1995 (see next page for job description)

I was rehired my second time back with this publication because of my previous sales history with the company. I began to build my sales list from nothing again, and was successful at accomplishing my sales targets. I was with the company less than a month and he broke our agreement. I remained with the company until something else opened up.

Manufacturers Agents and Importer Representative

Allied International Agency Ltd. August 1986 – May 1991

Parker Pen Canada Helped to turn the companies pens sales into one of the top selling quality pens in Newfoundland and Labrador.

N. C. Cameron & Sons Helped to turn the company into the #1 giftware supplier in Newfoundland & Labrador.

William Mara Wines & Spirits Produced several of these companies’ brands into # 1 sellers in Newfoundland & Labrador

Dumont Wines and Spirits Produced several of these companies’ brands into # 1 sellers in Newfoundland & Labrador

Travelled extensively throughout Newfoundland and Labrador and supplied retail outlets with products for their communities. Travelled throughout Canada and the U.S. for various annual giftware shows, semi-annual and quarterly corporate meetings.

In 1991 when the free trade deal entered Canada’s business world. Corporate restructuring with many of our product lines and with many of our companies had forced us to step aside for other full time representatives, which were already in place with these new corporate take overs. As agents we were always aware of the 30 day notice with most of these companies.

Advertising Executive

Newfoundland Herald – Newfoundland’s Largest selling TV Guide 1982-1986 (see previous page for description) I developed new business through cold calling and leads. My account list when I began with this company was under $100,000.00 in sales, and when I finished in 1986 I was producing over $300,000.00 in sales annually and still growing. My responsibility was to recommend and devise advertising programs for my business clients, which would help them, develop new business and introduce their product lines to the consumer. We were responsible for introducing new advertising ideas, such as Cook Books, Best of Newfoundland, Credit Counselling, Home Improvement and other inserts which would generate additional sales over and above the general revenues. This was an area in which I excelled because I had the ability to find areas which were very beneficial for my clients.

“Sales Executive of the Year” and I won awards for trips away to Montreal for other sales contests.

Other Educational Courses

Dunn & Bradstreet - Sales Dale Carnegie - Sales Xerox Learning Systems - Coaching Skills - Sales Anthony Robbins - Sales

Microsoft Word 2010 - Self Taught Microsoft Word 2007 - CTC Training College - Calgary – September 2010 Microsoft Excel 2007 - “ “ “ “ “ “ Microsoft Outlook 2007 - “ “ “ “ “ “ Microsoft Voice Recognition - “ “ “ “ “ “ Wordperfect Office X3 - Self Taught Corel Draw X3 - Self Taught

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