Customer Service Assistant

Nicholas Napier

**** * *******

Chicago, IL/*****

Phone: 773-***-****

Email: ***********@*****.***

Career Objectives: I am a highly motivated individual seeking a position with your company. I am looking for a position where my experience, accomplishments and proficiency will allow me the opportunity to become a great asset to your company. I will bring a positive attitude and the desire to do the best job possible.

Summary of Qualifications:

Self-Motivated, friendly with positive attitude. Excellent customer service experience. Well organized and responsible.

Leader / Team Player to maintain a professional manner at all times. Exceptional problem solving with good detail, accuracy and dependability. Adaptable to learn system very quickly. Communication very effective in verbal and writing format.

EMPLOYMENT

2004/06-2004/08 Junior Counselor, Bicentennial Park

This was a volunteer job on which I received a stifle to get back and forth. I did everything the senior counselors asked me to do. I looked after kids and helped provide them with activities and also helped them with structural development.

2006/05-2006/08 Recreational Leader, Jackson Park

I facilitated activities. I taught the children problem-solving and conflict resolution. I gave direction, and taught coping skills that the children could use throughout their lives, and communicated to the parents about the child’s progress or digression. I also created a structural activity plan for the day which we complied to.

2007/05-2009/05 Bagger/Cashier, Jewel Osco

I demonstrated outstanding customer service and I attended to the customers answering all questions. I ring the customer’s items up, and tended the money that they give me. The part of the job that I enjoyed the most was demonstrating customer service and being friendly and courteous.

2009/05-2009/08 Camp Counselor, Timber Pointe Outdoors Centre

I was a counselor at a camp for children and adults with special needs. I assisted them in getting ready, rehabilitating themselves, giving them confidence, and making sure that they had a good time.

2010/11-2011/02 Cashier, Maintenance, Managerial Duties, Target

I was cashier among other responsibilities at the company. I tended to

cash, cleaned bathrooms, collected carts, collected stock items, returned reshop and showed good customer service

2011/03-2011/09 Cashier, Server Assistant, Server, Food runner, Greeter. Hyatt Regency

My responsibilities include, tending cash, serving food, greeting customers, cleaning tables, being a barista and a bar assistant as well .I also learned various positions according to work flow.

2011/09-2011/NOW Dietary Aid, Saint Anthony Hospital

Serves food to hospital associates, patients and guests. Cleans and maintains cafeteria. Prepares and delivers late trays, nourishments, floor stocks and supplies and tube feedings. Monitor temperature and cleanliness/sanitation of all food refrigerators on all nursing units

EDUCATION

2004-2008 diploma obtained, Chicago Vocational Career Academy

2008 Olive Harvey College, 28 credits obtained

Volunteer work: I have volunteered as a camera operator, editor, and technician at my church for about 8 years. I am the team leader, and have had to exemplify leadership skills and qualities. I worked at concerts with Fred Hammond and others.

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