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Customer Service Sales

New York, NY, 10457
August 15, 2012

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Rose Fava

*** * ***** **, *****, NY ***** 631-***-**** Email:


Pace University, Dyson College of Arts and Sciences, Pleasantville, NY

Bachelor of Arts, May 2012

Communications Arts & Journalism major, Environmental Studies minor

Related Coursework

News Reporting, Fashion Journalism, Sports Journalism, Feature Writing, Propaganda, Case Studies in Public Relations, Ethics & Morality in the Media, Writing for Public Relations

Academic Project Experience and Qualifications

• Produced, filmed and edited a music video for an independent artist using AVID software

• Wrote copy for broadcast news in correct format including headlines, teases, slugs and timed.

Experience and Accomplishments

The Setter Score Independent Blog April 2012

Pace University Athletics Blogger

• Created blog with original content, reporting on Spring semester sports

• Covered sporting events and produced athlete profile pieces

Writing and Editing

The Pace Chronicle Student Newspaper, Pleasantville, New York September 2011-May 2012

Managing Editor

• Editing articles and assisting in layout for each weekly publication

• Working with editors and writers to produce story ideas

• Assisted in writing & editing articles that lead to two first place journalism awards

The Paw Print Student Newspaper, Pleasantville, New York January 2010-May 2011

Pitching health, beauty & wellness article ideas to Editor-In-Cheif, Managing Editor and potential writers

• Researching, writing and editing articles on health related issues.

• Interviewing health professionals and experts as well as members of the public for neutral opinions.

Technical/Sales/Customer Service

Mortola Library, Pace University, Pleasantville, NY February 2009-April 2012


• Troubleshoot Basic Windows and wireless networks

• Assist customers with all service requests including renting of devices

Computer and Technical Skills

Microsoft Office applications (Excel, PowerPoint)

Use of social media and online publishing platforms

Basic use of CMS website editing, HTML and Java Script

Basic wireless network and printing troubleshooting

Use of Eloqua email marketing tool

Knowledgeable in AVID editing software

Use of Factiva, Cision Point databases


Member of Lambda Pi Eta Communications Honor Society, Sigma Iota Chapter

Member of Alpha Chi National Honor Society, New York Mu, Chapter 220

Founding Member of Pace Public Relations Club

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