Customer Service Insurance Agent

Location:

Posted:

February 24, 2012

Sheli A. Grantt

Coral Springs, FL 33071

CAREER OBJECTIVE

Obtain a challenging long term position in an organization with opportunity for career advancement.

QUALIFICATIONS

• Direct sales experience both in home and call center environment

• Detail oriented and self motivated

• Exceptional time management skills and well organized

• Ability to work independently and meet deadlines

• Quick to comprehend product knowledge, negotiate objections and close sales

WORK EXPERIENCE AND SKILLS

• Receive inbound calls from prospects interested in a Medicare Part D Prescription Drug Plan

• Educate prospects/members on how Medicare Part D works, the Initial Coverage Stage, Coverage Gap and Catastrophic Stage

• Locate medications on formularies to verify availability on Part D Plan, its co-pay and/or coinsurance

• Enroll clients in a Medicare Part D Prescription Drug Plan

• Prospect new clients through direct sales methods - mail, telephone, internet

• Generate Home and Auto quotes for new & existing clients

• Provide excellent Customer Service

COMPUTER SKILLS

• Proficient in Microsoft Word, Excel and WordPerfect.

EMPLOYMENT HISTORY

Enrollment Agent, NationsHealth, Sunrise, FL - 2009 - Present

Life, Health & P&C (220 ) Insurance Agent, Coral Springs, FL - 2007- Present

Insurance Agent, McKinley Financial Services, Ft. Lauderdale, FL - 8/2005 - 10/2006

EDUCATION

George Washington University, Washington, D.C.

Bachelor of Business Administration, 5/1996

Major: International Business; Minor: Economics

REFERENCES

Furnished upon request.