Customer Service Insurance

Location:

Posted:

March 23, 2011

Ashley Buchanan

North Augusta, SC 29841

**********@***.***

Objective

To obtain a position with a respected company that will allow me to use my customer service skills to the best of my ability.

Work Experience

2005-2006 /2009- present Belk North Augusta, SC

* Sales associate

* Provide excellent customer service.

* Handle all other department duties including setting up sales and stocking.

2008-2009 Teleperformance Augusta, GA

* Pharmacy Tech Agent

* Researched and explained insurance claims to members.

* Answered customer service call from insurance members, pharmacies, and doctors.

* Answered questions about insurance and pharmacy coverage, as well as, questions about medications.

* Helped pharmacies with insurance billing problems.

2003-2004 Matt Nieman’s Insurance Agency/ Nationwide North Augusta, SC

* Customer Service Representative

* Received customer payments, answered phone calls, and filed paperwork.

* Handled basic secretarial duties.

Certifications/ Training

*PTCB/ CPhT 2007- present

Education

North Augusta High Diploma May 2002

Midland Technical College Associates Degree Pharmacy Technician May 2007

Aiken Technical College Pharmacy Technician Diploma May 2007

Augusta Technical College Cardiovascular Technician Present

References Available Upon Request