Customer Service Manager

Melanie Gomez

**** ********** **. ******, ** ****5

P: 832-***-****

**********@*****.***

OBJECTIVE :

Seeking a position as a Customer Service Representative or AR/Specialist with a growing Corporation.

SKILLS PROFILE :

Knowledge of and experience with insurance verifications, good filing and organizational skills, Experience in handling confidential paperwork , I have experience with Quick Books and Microsoft office.

EMPLOYMENT HISTORY :

Cashier 2011

Lowes Home Improvment

Completed all cash/credit transactions accurate and in a timely manner in all departments. Assisted all customes with great customer service at all times. Answered calls for internet orderes and customer service. Front and faced all departments and assisted co workers with any help when needed.

Property Manager 2009-2010

Arena Garden Management

Handled all issues that tenants would have, make sure all work orders would be completed in a timely manner, purchased all permits from City Of Houston as needed, Purchased documents for evictions, collect rent from all tenants, lease apartment to future prospects, A/R and A/P, completed all reports on time daily and send to corporate management daily. Over look 10 employees.

Office Manager 2008-2009

Pinnacle Plumbing Houston, Texas

Handled various request from homeowners and builders with service and warranty issues.

Scheduled service calls, made work orders, purchase orders, and sales orders for new jobs using Quick Books. Made daily deposits on time . Handled all accounts recievables and payables. Successfully complete all job duties by time requested.

EDUCATION :

NIT-Medical Coding and Billing 2005

Marque Learning Center 2010

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