Sales Customer Service

Michael J. Baumgarten

***************@*******.***

**** **** ****** **. #***

Ft. Lauderdale, Florida 33063

561-***-****

Professional Experience

Sales and Management along with Extensive Captain’s Experience

Detail Oriented, Superior Customer Service Skills and Relationship Builder

Blue Water Technologies 4/10- Present

Regional Sales Manager

•Performed regular management duties to operate and run internet software arcades, such as: opening stores daily, counting money as well as managing others

•Scout out new business locations within Florida, Ohio, Virginia, North Carolina and Georgia

•Set up locations from start to finish after finding best marketable areas

•Managed and maintained boss’s boat including all mechanical work

Soverign Yachts 8/98- 6/10

Yacht Sales and Delivery Captain

•Sold boats to perspective clients ranging from $150,000 and up

•Delivered boats to customers

•Handled large customer database of clients over the years and continued to help them with their boats and future purchases

•Work “Boat Shows” to market my business

•Started as a boat captain in 1998 and worked on and off for Soverign over the years as a part time delivery captain and then transitioned over to the sales department from 09-10

Boat Captain/ Property Manager 5/08- 8/09

Corporate/ Privately Owned Boat

•Managed/ Captained 100 foot Yacht (Hargrave)

•Oversaw basic functions of boat including managing mates, stews and chefs

•Planned overseas travel along with parties and business functions that were to take place on and off the boat

•Managed home property of employer by overseeing the maids and maintenance crews along with any other chores or duties asked of or required

Allied Richard Bertram Yacht Brokerage 9/07-5/08

Miami Based Corporate Captain

•Provided technical support of new boats

•Performed sea trials and orientations of boats for new or perspective customers

•Assisted brokers in boat sales

Education

Chapman’s School of Seamanship- Boat Captain’s 100 Ton License 2/08

Sea School USCG 100 Ton Master and Mate’s License 8/00

PADI Scuba Diving Master

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